I recently stayed at The Quarter Ratchayothin by UHG and had a generally pleasant experience, though there were a few notable downsides worth mentioning.
First of all, the hotel itself is quite large and well-maintained. The location is excellent — convenient for both transportation and nearby amenities. It’s situated in a vibrant area with easy access to shopping malls, restaurants, and public transport, which made getting around the city very convenient for me. The lobby and public areas are modern, clean, and welcoming, giving a good first impression upon arrival.
The staff were all very polite and helpful. From the front desk to the housekeeping team, I consistently received friendly service and prompt attention to my questions. Their attitude definitely added a positive touch to my stay and made me feel comfortable throughout.
However, there were a few issues that impacted the overall quality of the stay. The most significant problem was the soundproofing. Unfortunately, the walls seemed to be quite thin, and I could often hear conversations and other noises from the rooms next door. It wasn’t overly loud, but it was enough to be distracting, especially at night when I was trying to sleep. For a hotel of this scale and standard, I expected better acoustic insulation.
Another point to note is the building height. The hotel is not particularly tall, so if you’re someone who enjoys city views from higher floors, you might be a bit disappointed. My room was on a mid-level floor, and the view was rather limited.
In terms of convenience services, the hotel uses delivery robots to send items like takeout or amenities to guest rooms, which is a nice futuristic touch. However, it seems there may only be one robot operating at a time, as the delivery was quite slow during my stay. I waited a considerable amount of time for a simple delivery, which might be something for the hotel to improve in the future.
Overall, I would say this hotel is a solid option in terms of location, cleanliness, and service attitude. But if you are a light sleeper or value privacy and quietness, the thin walls could be a dealbreaker. I hope the hotel considers improving its soundproofing and streamlining the robot delivery system to enhance guest experience even further.
Would I stay here again? Possibly, but I would request a quieter room and prepare for some noise from neighboring guests.