Guest Reviews of Volkswagen Design Hotel (Shenzhen Futian Zhuzilin Subway Station)
8.8/10
973 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.6
Service8.9
Cleanliness8.9
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All reviews(973)
Positive reviews(918)
Reviews with photos/video(387)
Easy to get around(187)
Convenient location(168)
Close to metro(133)
Friendly front desk staff(96)
Well designed(37)
Perfect for business trips(35)
Well decorated(31)
Nice toiletries(14)
Negative reviews(55)
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
1 review
2.5/10
Posted on Oct 13, 2024
First time worrest hotel,,... No cleaness ie. Bathroom bad smell. And ac also not working..
I don't book anymore with trip. Com
Response from Property: 尊敬的賓客: 為您帶來不好的入住體驗, 我們深表歉意。在您入住酒店期間, 房間有任何設施設備方面的問題您可以隨時呼叫服務員,我們 24 小時待命為您解決問題,關於房間內的問題,酒店工程部門已加強維修,確保您下次入住不會再出現此類問題,為您帶來的不便我們深感抱歉。
1314384****
Featured Deluxe Hotel Room (Double Bed)
Stayed in Nov 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Dec 28, 2024
very good and quite silent.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住大眾設計酒店並分享您的入住體驗,您的滿意是我們最大的責任與榮幸,大眾設計酒店致力於為客人提供卓越的服務,非常感謝您對酒店的肯定及支持,我們繼續努力、不斷進取的動力, 期待下次為您服務!
E3210****
Superior Queen Room
Stayed in Feb 2025
Other
9 review
10/10
Outstanding
Posted on May 9, 2025
geel well
Response from Property: 尊貴的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
M2b4yl11e****
Exclusive Projection Twin Room (Smart Control + HD Projection)
Stayed in Jul 2025
Solo traveler
1 review
7.0/10
Posted on Aug 25, 2025
The room was comfortable, clean, and tidy. I slept soundly all night! The front desk staff was very responsive and had great service. I highly recommend this hotel, especially for budget-friendly and comfortable hotels in Shenzhen!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you so much for sharing your experience with us and for providing valuable feedback and suggestions. We've already made timely improvements. We're sorry we didn't leave you with a perfect memory this time, but we hope to make up for it next time (give us a chance!). We're working hard, and we look forward to seeing you there! We wish you all the best!
Anonymous User
Superior Queen Room
Stayed in Jul 2025
Other
6 review
2.0/10
Posted on Aug 22, 2025
Not satisfied with the shabby room with cockroaches
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at the Mass Design Hotel! After countless years of hosting, the hotel's facilities inevitably bear the marks of time. We will continue to strengthen the daily maintenance of our equipment and facilities. At the same time, we are committed to providing guests with a warm and comfortable accommodation environment, creating a caring "home away from home." We will also make up for this shortcoming with even better service. We hope you will continue to pay attention and support us. Thank you again for your review, and we sincerely look forward to seeing you again.
M734568****
Deluxe 2-bed Room
Stayed in Apr 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on May 5, 2024
It is very convenient to travel near the subway. There are many attractions around. You can go directly to them by subway.
Original textTranslated by Google
Response from Property: No matter how many compliments I give, they are not as good as your sincere comments. The best moment is seeing your comments. I wish you a happy life and a beautiful smile every day.
Taiwanfengli
Superior Queen Room
Stayed in Feb 2024
Other
2 review
4.0/10
Posted on Mar 16, 2024
I'm really impressed. Maybe I'm not thin enough, the aisle in the room is too narrow, and I can only sit sideways on the toilet.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!). We are working hard and look forward to your witnessing! Wish you all the best
Anonymous User
Deluxe 2-bed Room
Stayed in Aug 2024
Other
1 review
10/10
Outstanding
Posted on Sep 14, 2024
.The hotel is near the subway entrance. The transportation is very convenient. You can get to the hotel in a few minutes. When you stay in the hotel, you feel that the overall environment is good, clean and tidy. The most important thing is that it is very quiet. You can have a solid sleep. The hotel is very unexpected. Good. First of all, the service attitude is very good. The lady at the front desk will also help with luggage. When you enter the hotel, the environment is just like the photo, clean and very designed. The service staff were enthusiastic and attentive, making me feel at home. The snacks around the hotel are also excellent and unforgettable. Highly recommend this hotel
Original textTranslated by Google
Response from Property: Dear guests: Hello! I'm glad that you chose to stay at the Volkswagen Design Hotel. The hotel is located in a prosperous area, with the excitement and convenience of the city. Home is a haven from the wind, a cozy nest, and a corner that warms the body and mind. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!
_CFT0264853****
Superior Queen Room
Stayed in Feb 2024
Other
2 review
2.0/10
Posted on Mar 15, 2024
The first time I checked into the room, it smelled of cooking fumes. I turned on the exhaust for two hours but it was no use. I felt dizzy when I used the water. Later I changed to another room for an extra 60 bucks. This room was small, unhygienic, and even had bugs. There were footprints on the wall. I was speechless. I don't like to give bad reviews, but I have to give one this time.
Original textTranslated by Google
Response from Property: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!). We are working hard and look forward to your witnessing! Wish you all the best
M556395****
Superior Queen Room
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 8, 2024
The environment is good and it is very close to the subway station, which is convenient for travel. There are also many restaurants nearby. I will come again on my next business trip~
Original textTranslated by Google
Response from Property: Your five-star praise is the driving force of our efforts and our affirmation. I wish you a happy life every day! Thank you~
Anonymous User
Exclusive Projection Twin Room (Smart Control + HD Projection)
Stayed in Jan 2024
Traveling with friends
9 review
4.5/10
Posted on Feb 25, 2024
Compared with other similarly priced hotels, this one is not worth the money. The room is unexpectedly small. The door lock won't turn after two twists. The layout is weird. The clothes hanger is next to the sink, so it will definitely get wet. We have to hang them on the ceiling beam. The soundproofing is not good. We can hear people talking outside the room clearly. Every time you project the screen, you have to watch ads. The video is OK without episodes, but it's a nightmare when it's in episodes. The toilet has a weird smell that can't be eliminated. The toothpaste smells so weird that I'm not used to it. The room hygiene is also average. There is water accumulation in the kettle before it is used, and there are hairs in the cabinets and beds before they are lived in.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay with us and giving us valuable comments and suggestions! We have made improvements in time. We failed to leave you a perfect memory this time. We hope to make up for it next time (give us a chance!). We are working hard and look forward to your witness! Wish you all the best
BelleBelleC
Superior Queen Room
Stayed in Jan 2024
Couple
47 review
7.0/10
Posted on Mar 10, 2024
Near Zhuzilin subway station, in a residential area, there is a restaurant nearby that is delicious. However, the hotel room is very small and there are mosquitoes in the room. The waiter's attitude is very good.
Original textTranslated by Google
Response from Property: Give someone a rose, and the fragrance will linger in your hands. If you are satisfied, it will be a sunny day! There is nothing more powerful than a compliment or satisfaction from a dear friend. I wish you happiness every day.
300614****
Exclusive Projection Twin Room (Smart Control + HD Projection)
Stayed in Dec 2023
Family
6 review
10/10
Outstanding
Posted on Mar 20, 2024
Mainly to go to Window of the World and Splendid China, so I chose this hotel, which is close to the attractions and only two stops away. Get off the hotel at Zhuzilin subway station, walk for five minutes, the room is clean, simple, and well-equipped. There is a snack street downstairs, with a variety of rich. If you order takeout late at night, the front desk will also collect it for you, the service is good, and the price-performance ratio is relatively good.
Original textTranslated by Google
Response from Property: Thank you for choosing the Dazhong Design Hotel among thousands of hotels, and thank you for your careful comments. We are also very happy to see that you are satisfied with your stay. Dazhong Design always puts your feelings first. We are not just a hotel, but also your home on the journey and a companion for you. Welcome to come home at any time~
M519395****
Featured Deluxe Hotel Room (Double Bed)
Stayed in Dec 2023
Couple
4 review
10/10
Outstanding
Posted on Mar 20, 2024
The environment of the room is the same as the picture. It is very convenient to get to the subway entrance just a few hundred meters away. There is a small square downstairs with a lot of food.
Original textTranslated by Google
Response from Property: Give someone a rose, and your hand will be fragrant. If you are satisfied, it will be a sunny day! Nothing is more powerful than a word of praise or satisfaction from your loved ones. I wish you happiness every day!
Gaaaa
Deluxe Queen Room
Stayed in Nov 2023
Traveling with friends
8 review
7.0/10
Posted on Jan 6, 2024
The appearance of the hotel is actually quite shabby. The most important thing is that there are stairs. It is only on the first floor and is close to the street. You can completely hear the people talking downstairs. The sound insulation is very poor and it is difficult to have a good night's sleep. The only advantage is the air conditioner. There is warm air blowing out, and late check-out is free until 2:00
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and giving us your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time. We look forward to making them up next time (give us a chance!) We are working hard and look forward to your witnessing! wish all the best