Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)

Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College) Reviews

Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)

No.1-3 Xingao Road, 366 Street, Liuxian Avenue, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)
Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)
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Guest Reviews of Shangke Express Hotel (Xili Metro Station Branch of Shenzhen Vocational College)

8.4/10
414 review
Verified reviews
Location8.3
Amenities8.2
Service8.6
Cleanliness8.5
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All reviews(414)
Positive reviews(377)
Reviews with photos/video(91)
Easy to get around(63)
Great value for money(34)
Close to metro(34)
Friendly front desk staff(19)
Convenient for shopping(17)
Small room size(15)
Perfect for business trips(13)
Good air conditioning(13)
Negative reviews(37)
M301511****
Shang Yue Superior Double Bed Room (with Self-service Washer Dryer + Comfy Sleep + TV Projection)
Stayed in Jul 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 12, 2025
The room was spotless and very quiet. Its location near 366 Street and Xili Metro Station made getting around and dining incredibly convenient. I stayed for three consecutive nights and had an excellent sleep. The complimentary laundry service was a great bonus and made my stay worry-free.
Original textTranslated by Google
Response from Property: Thank you for your review. It is our honor to provide you with satisfactory service. We look forward to your visit again and wish you a happy life!!!
M581910****
Shang Yue Superior Double Bed Room (with Self-service Washer Dryer + Comfy Sleep + TV Projection)
Stayed in Jul 2025
Couple
3 review
9.5/10
Amazing
Posted on Aug 25, 2025
Overall, it was a very good stay. My only minor concern was that during our consecutive nights, housekeeping would enter the room for a light cleaning even when no one was present. I wasn't entirely comfortable with this and believe it would be better if guests were informed about their entry policy beforehand.
Original textTranslated by Google
Response from Property: Thank you for your review, we will continue to optimize the quality of our service, and look forward to your visit again. Wish you a happy life! !
d08026940
Shang Yue Superior Double Bed Room (with Self-service Washer Dryer + Comfy Sleep + TV Projection)
Stayed in Jul 2025
Business traveler
88 review
10/10
Outstanding
Posted on Aug 8, 2025
This hotel offers great value for money. It's conveniently located very close to the subway station, making it super easy to get around. There are also plenty of dining options nearby. The front desk service was excellent, the rooms were quite clean, and the facilities were well-equipped.
Original textTranslated by Google
Response from Property: 感謝親親的點評，為您提供滿意的服務是我們的責任，期待您的再次光臨，祝您生活愉快！！！
M230220****
Business 2-bed Room
Stayed in Jun 2025
Other
5 review
2.0/10
Posted on Jul 7, 2025
We picked this budget hotel for its convenient location, traveling with seniors and kids, and only staying one night. A small room was fine, but I hadn't expected the hallways to be so narrow, and the elevator was even tinier. More importantly, the service experience was abysmal. They had a bunch of bizarre, seemingly arbitrary rules, like only issuing one key card for a double room. And the front desk staff had a perpetually sour look, as if we owed them a million dollars.
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Response from Property: Dear Mr. ***, hello, there are about 10 people staying in a double room at the hotel, and they also brought their puppy into the room. They also refused to cooperate with the registration. This is something we don’t understand, and we don’t understand the related concerns. For everyone’s safety and to cooperate with the work of relevant departments, there is really no way to not register. Please understand.
UAIUA
Business 2-bed Room
Stayed in Jun 2025
Traveling with friends
18 review
10/10
Outstanding
Posted on Jul 7, 2025
Facilities: Good and comprehensive. Cleanliness: Spotless. Location: Excellent. Very close to the metro station with plenty of dining options nearby, making it extremely convenient for exploring. Service: The front desk staff were warm, welcoming, and had an excellent attitude.
Original textTranslated by Google
Response from Property: 感謝親親的點評，為您提供滿意的體驗是我們的榮幸，期待您的再次光臨，祝您生活愉快！！！
M24838****
Shang Yue Superior Double Bed Room (with Self-service Washer Dryer + Comfy Sleep + TV Projection)
Stayed in May 2025
Solo traveler
34 review
10/10
Outstanding
Posted on Jun 9, 2025
The room was very clean, free of any strange odors or bugs. The windows were quite large, providing excellent natural light and ventilation. The front desk staff were very welcoming and their service was attentive. The hotel's facilities were comprehensive. Its location, right downstairs from a pedestrian street, made dining and shopping incredibly convenient.
Original textTranslated by Google
Response from Property: Thank you for your review. It is our honor to provide you with a satisfactory experience. We look forward to seeing you again and wish you a happy life!!!
tonyathk
Boutique Queen Room
Stayed in May 2025
Couple
18 review
5.5/10
Posted on Jun 7, 2025
For a price like this is reasonable, rooms are small but otherwise there's alots of shop and restaurants nearby.
Response from Property: We regret not being able to satisfy you. We will continue to improve the quality of our rooms. Of course, the hotel also has larger rooms. Please refer to the website for the specific sizes. However, relatively speaking, most hotels in Xili, Nanshan District have similar room sizes. Our hotel is also located in the core area of ​​Xili, on 366 Street. From a cost-effective perspective, it is the best choice. We look forward to seeing you again and wish you a happy life!
Definition
Panoramic Single Room
Stayed in Mar 2025
Solo traveler
5 review
6.5/10
Posted on Apr 23, 2025
The hotel is right in the central area where all food and shops are. Good location near the xili mrt. However, the windows are very dusty and it can be a little noisy at night until probably midnight because of the stalls below. All in all, a night or two is fine to experience the vibrancy of the area.
Response from Property: Thank you for choosing Shangke Hotel. It is our honor to serve you. The hotel is located on 366 Street, the core area of Shanxili, Nanxi, Shenzhen. It takes about 1 minute from Exit F of Xili Subway Station. The location is very superior. Shopping and travel are quite convenient. Regarding the dust outside the window, the relevant projects have also been contacted for regular cleaning. The downstairs of the hotel is a pedestrian street. We have contacted the relevant property management company at the first time to strengthen patrols at night to avoid noise disturbance. Looking forward to your next visit. I wish you a happy life!!!
_WeChat251660****
Panoramic Single Room
Stayed in Mar 2025
Business traveler
10 review
6.0/10
Posted on Apr 6, 2025
It was reasonably clean, but the room was tiny, and we just had to make do. I wouldn't book it again.
Original textTranslated by Google
Response from Property: 感謝親親的點評，為您提供滿意的衞生體驗是我們的責任，單人房空間約10平方，空間相對緊湊，但是，一個人入住完全足夠，有獨立的辦公桌，設施齊全，各方面都是剛剛好，當初設計的時候也是充分利用空間，打造價格實惠，城市觀景一流，拍照出片，性價比高的房型的，期待您的再次光臨，祝您生活愉快！！！
M511147****
Panoramic Single Room
Stayed in Jul 2025
Other
2 review
7.7/10
Good
Posted on Aug 22, 2025
The room was perfect for a solo traveler. It was quiet at night, ensuring a sound sleep. The air conditioning wasn't very powerful; I had to set it to 16 degrees Celsius just to feel comfortable – meaning it wasn't hot, but pleasantly cool. However, standing directly under the AC vent provided a strong, cold breeze. Overall, I was quite satisfied.
Original textTranslated by Google
Response from Property: 感謝親親的點評，為您提供滿意的體驗是我們的榮幸，空調應該是模式沒有調對呢，可以聯繫前台幫您操作調整，期待您下次的五星好評，祝您生活愉快！！！
M29gwxvdu****
Business 2-bed Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 4, 2025
I stayed here for several days, and the front desk staff were incredibly warm and welcoming. The rooms were clean, and the air conditioning was refreshingly cool. Security was excellent, with key card access required for all floors. The hotel's location is superb, literally right next to the metro station, and most importantly, it has parking, which is incredibly convenient. Definitely the top choice for accommodation when visiting Xili.
Original textTranslated by Google
Response from Property: 感謝親親的點評和支持，為您提供滿意的體驗是我們的責任，酒店設施齊全，服務用心，乾淨衞生、位置優越，是大家出差、旅行、探親住宿的上佳之選，期待您的再次光臨，祝您生活愉快！！！
M282217****
Panoramic Single Room
Stayed in Nov 2024
Traveling with friends
8 review
9.5/10
Amazing
Posted on Dec 26, 2024
The room has an excellent location, with plenty of lively restaurants in the area. The bed was incredibly comfortable – neither too hard nor too soft – and I had a wonderful night's sleep.
Original textTranslated by Google
Response from Property: Thank you for your review. Your satisfaction is the greatest motivation for our work. We look forward to your next visit and wish you a happy life! ! ! !
M672880****
Shang Yue Superior Double Bed Room (with Self-service Washer Dryer + Comfy Sleep + TV Projection)
Stayed in May 2025
Traveling with friends
4 review
2.0/10
Posted on Jun 9, 2025
The air conditioning was incredibly old-fashioned and completely ineffective; it didn't blow any air at all. It was suffocatingly hot inside, even hotter than the 30+ degree weather outside. The bathroom was ridiculously tiny and looked quite dirty. The bed almost filled the entire room, leaving barely any space to even stand. I couldn't bear it and ended up checking out within an hour of checking in. Absolutely a terrible experience!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. It is our regret that we failed to satisfy you. However, the hotel uses Gree brand air conditioning with four speed settings, the strongest of which is super. The temperature in Shenzhen is quite high now, so you may have to wait a little when you first enter the room. If you have any questions during your stay, please feel free to contact the front desk. We are happy to help you and look forward to seeing you again. I wish you a happy life!!!
M59564****
Business 2-bed Room
Stayed in Apr 2025
Booked for others
14 review
10/10
Outstanding
Posted on May 22, 2025
Overall, I had a very pleasant stay. The room was well-equipped, and the cleanliness was also up to par.
Original textTranslated by Google
Response from Property: 感謝親親的點評，能為您提供滿意的服務是我們的榮幸，期待您的再次光臨，祝您生活愉快！！！
M870224****
Business 2-bed Room
Stayed in Mar 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Apr 6, 2025
While the hotel's location is convenient, the property itself is quite small. The front desk, located on the second floor, can be a bit challenging for first-time guests to find, and the entrance is rather unassuming. With only one elevator, I waited a full 8 minutes just to get downstairs when checking out. Everything felt cramped, from the elevator and the narrow corridors to the room itself. Upon entering the room, there was an overpowering smell of smoke, so deeply ingrained it felt as if the furniture had been thoroughly saturated with it. The tiny room made everything rather inconvenient. The TV's internet connection was also quite unstable, constantly freezing and cutting out every two or three minutes. Overall, it's only suitable for a brief, single-night stay.
Original textTranslated by Google
Response from Property: 感謝親親選擇尚客酒店，沒能讓你滿意是我們的遺憾，當天中午退房剛好是送乾淨布草過來多走了2趟，耽誤您的時間了很抱歉，我們已經跟洗滌廠協調配送的時間了，也感謝您反饋，期待您的再次光臨，祝您生活愉快！！！