The COLI Hotel Shenzhen

The COLI Hotel Shenzhen Reviews

The COLI Hotel Shenzhen

No. 168 Dayun Road, Longgang District, Shenzhen, Guangdong, 518172, ChinaView Hotel Details
The COLI Hotel Shenzhen
The COLI Hotel ShenzhenThe COLI Hotel ShenzhenThe COLI Hotel Shenzhen
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Guest Reviews of The COLI Hotel Shenzhen

9.4/10
Outstanding
2630 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(2630)
Positive reviews(2565)
Reviews with photos/video(750)
Friendly front desk staff(260)
Delicious breakfast(111)
Offers pick-up/drop-offs(67)
Luxurious(30)
Clean pool(28)
Awesome gym(25)
Has facilities for children(18)
Family activities available(18)
Negative reviews(65)
Anonymous User
Superior King
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 30, 2025
I had a truly wonderful stay at this hotel. Everything exceeded my expectations — from the warm and welcoming staff to the spotless and comfortable rooms. The atmosphere was relaxing and elegant, making it easy to feel at home right away. The service was outstanding; every detail was carefully thought through, and the team was always ready to help with a smile. The location was perfect, and all facilities were modern and well maintained. Overall, it was an excellent experience, and I would gladly recommend this hotel to anyone looking for comfort, hospitality, and high-quality service. I would definitely love to come back again.
Response from Property: 尊敬的賓客，您好！衷心感謝您對我們酒店的盛讚與認可！我們非常高興能為您打造出超越預期的住宿體驗。您對我們熱情服務、整潔舒適客房和優雅氛圍的肯定，是對全體員工最大的鼓勵。我們始終堅持以客為尊的服務理念，注重每一個服務細節，努力讓每位賓客都能感受到賓至如歸的温暖。酒店團隊將繼續保持高標準的服務質量和設施維護，為所有賓客創造難忘的入住體驗。感謝您願意向他人推薦我們酒店，這是對我們工作的最大認可。期待在不久的將來再次迎接您的光臨，為您提供更加優質的服務和體驗！祝您生活愉快，萬事順意！敬頌，深圳中海凱驪酒店
Guest User
Superior Twin
Stayed in Jul 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Sep 9, 2025
Travel along the way for Lay concert after my first stay on year 2019, this time the hotel provides good service such as free shuttle van to fetch us to te stadium & assist to order food delivery for we foreigner.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled that you chose to stay with us again after your first visit in 2019, and that we could be a part of your concert experience.It brings us great joy to know that you found our services, like the complimentary shuttle to the stadium and the assistance with food delivery, to be helpful and memorable. Our team is always striving to provide thoughtful and convenient services, especially for our international guests, and your feedback confirms we are on the right track.We truly appreciate your loyalty and your kind words. The entire team hopes to have the pleasure of welcoming you back on your next visit, perhaps for another fantastic concert!
Guest User
Superior King
Stayed in Sep 2025
Family
10 review
10/10
Outstanding
Posted on Oct 10, 2025
Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed. I highly recommend it!”
Response from Property: 親愛的貴賓，您好！衷心感謝您選擇我們酒店並分享如此美好的入住體驗！我們非常高興聽到您對我們酒店地理位置的認可，確實為觀光遊覽提供了極大便利。您提到的賓至如歸的感受正是我們團隊一直努力追求的服務標準，每位員工都致力於為客人創造温馨舒適的住宿環境。房間的整潔與舒適度是我們堅持的品質承諾，很欣慰您對我們的房間設施感到滿意。您的推薦是對我們工作最大的肯定，也將激勵我們在未來不斷精進服務品質。期待在不久的將來再次歡迎您的光臨，為您帶來更加難忘的入住體驗！深圳中海凱驪酒店祝您生活愉快，萬事順意！
Guest User
Superior King
Stayed in Aug 2025
Family
1 review
9.5/10
Amazing
Posted on Sep 23, 2025
Friendly front desk staff. Go to extra mile to help us source for souvenir. Knowing that we have to leave early for airport the next day and most of the shops already close after 10pm, the staff help us explore and transact through the local online purchase. Happy to receive our souvenir deliver to our room by the hotel robot at 1100pm. Excellent service!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are truly delighted to read about your positive experience.Our team is thrilled to learn that our front desk staff's extra effort in assisting you with sourcing the souvenir through local online platforms, especially during late hours, made your stay memorable. It's fantastic to know that you were happy with our hotel robot delivering the item to your room at 11:00 PM. Your kind recognition of their "excellent service" is the greatest encouragement for our entire team.Your satisfaction is our utmost reward, and we are committed to continuously providing thoughtful and personalized service to all our guests.We look forward to welcoming you back for another exceptional experience in the near future.Warm regards,The COLI Hotel Shenzhen
Guest User
Superior King
Stayed in Oct 2024
Business traveler
2 review
10/10
Outstanding
Posted on Nov 7, 2024
I am from France, During my recent visit to Shenzhen for a conference, I stayed one night at Coli Hotel. I was truly impressed by the exceptional service, especially from Manoj, upon my check-in, Manoj went above and beyond very warmly welcoming me, explaining the hotel’s facilities, and sharing helpful local tips. His attention to detail was remarkable—he remembered my preferences and even shared stories of past guests like Paris Saint-Germain (PSG), Borussia Dortmund, and FC Bayern Munich Knowing that the hotel has hosted such iconic teams added a unique touch to my stay, Manoj exemplifies top-tier international hospitality, combining professionalism with a warm, personal approach. Though Coli is a local brand, the service feels world-class. For future business trips, I’ll be sure to book at Coli Hotel.
Response from Property: Dear guest, thank you for choosing our hotel. We are appreciate that you gave us such an superb appraise, which is very important to us. We are committed to providing the highest service to the every guest and we are looking forward to your next experience in our hotel. May everything goes well with you! The COLI Hotel Shenzhen PR
cakk
Superior King
Stayed in Oct 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 5, 2024
"I stayed at the Coli Hotel last night and had a wonderful experience! The room was spacious, clean, and very comfortable, with every detail thoughtfully prepared. The service was exceptional—Mika at the front desk was welcoming and made check-in effortless, while Lucas at the concierge desk provided fantastic recommendations and ensured we had everything we needed. The amenities were top-notch, especially the gym 。which made the stay even more enjoyable. Breakfast was delicious with a wide variety of options. I highly recommend the Coli Hotel for anyone looking for comfort, excellent service, and great value. I look forward to staying here again!"
Response from Property: Dear guest, thank you for choosing our hotel. We are appreciate that you gave us such an superb appraise, which is very important to us. We are committed to providing the highest service to the every guest and we are looking forward to your next experience in our hotel. May everything goes well with you! The COLI Hotel Shenzhen PR
Zack5168
Superior King
Stayed in Feb 2025
Business traveler
9 review
10/10
Outstanding
Posted on Mar 14, 2025
Beautiful hotel but need urgent update! The TV was like from the 1900s and the mattresses need to be changed immediately. Service was excellent! The Le Meridien in Bao'an which cost double the price should learn a thing or two about customer service from the staff of this hotel!
Response from Property: Dear guest, hello! Thank you very much for staying at The COLI Hotel Shenzhen and for your positive feedback and recognition. Your satisfaction is our eternal goal. We will continue to work hard to provide you and more guests with better service. We sincerely look forward to welcoming you, your family, and your friends again. We wish you a happy life! Sincerely, The COLI Hotel Shenzhen
Guest User
Superior Twin
Stayed in Feb 2025
Business traveler
35 review
8.0/10
Very Good
Posted on Mar 13, 2025
Arrived late and left early, comfortable bed and nice bathtub. Can't complain
Response from Property: 尊敬的賓客:您好！非常感謝您入住深圳中海凱驪酒店並給予的好評以及認可。您的滿意也是我們永遠追求的目標。我們將繼續努力，為您及更多客人提供更優質的服務。誠摯地期待您和家人、朋友的再次到來。祝您生活愉快！敬頌，深圳中海凱驪酒店
Guest User
Superior Twin
Stayed in Aug 2024
Family
7 review
9.0/10
Great
Posted on Sep 30, 2024
Staff are very nice
Response from Property: Dear guest, thank you for choosing our hotel. We are appreciate that you gave us such an superb appraise, which is very important to us. We are committed to providing the highest service to the every guest and we are looking forward to your next experience in our hotel. May everything goes well with you! The COLI Hotel Shenzhen PR
M610748****
Deluxe King
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 12, 2024
The Coli Hotel in Longang, Shenzhen China is outstanding! The rooms are large and the amenities are very good. The front desk staff is very pleasant and accomodating. The breakfast and dinner buffets are sumptuous! Everything from a traditional western style to asian foods are well prepared and nicely presented. Absolutely beautiful lobby. The gym is well appointed.  I was really surprised when I entered my room and found a very spacious and luxury room,The bed was perfectly firm and the pillows perfect,I will definitely stay here the next time I’m in the neighborhood.
6/7
Response from Property: Dear guest, thank you for sharing your experience. We are glad to know that you are satisfied with us. We will try our best to serving you. We are looking forward to seeing you again soon. Best Wishes!
Guest User
Superior Twin
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 15, 2025
It's in a very convenient location and all are good
Response from Property: Dear guest,thank you for sharing your experience to us. We are glad to see that you are satisfied with our hotel. We will try our best to serving every guest. We are looking forward to seeing you again in our hotel. Best Wishes! THE COLI HOTEL Shenzhen
cabersky aca-ac
Deluxe King
Stayed in Apr 2024
Business traveler
91 review
10/10
Outstanding
Posted on May 28, 2024
Hotel was very clean, cozy, breakfast was amazing, location was very good, staff were very friendly and smiling.
Response from Property: Dear guest, thank you for sharing your experience. We are glad to know that you are satisfied with us. We will try our best to serving you. We are looking forward to seeing you again soon. Best Wishes!
Jaes
Superior Twin
Stayed in Dec 2023
Family
1 review
10/10
Outstanding
Posted on Jan 29, 2024
Chose this hotel due to location - 10mins walking distance to the Universiade Shenzhen Gymnasium stadium (for JacksonWang’s amazing concert!) but ended very impressed by hotel service - they helped with taxi booking (as I was unfamiliar with the DiDi app at first), very helpful to make sure I was clear how to find location to book cab wherever I went, ensured I had taxi ready for airport, housekeeping always making sure our amenities supplied are refilled and sufficient - truly lived up to hospitality standards!! Staff were always friendly and served with a smile. I will surely stay again. Room was clean, bed was super comfortable and I enjoyed the bathtub much. Love that their shower area, WC and bathtub are all clearly nicely separated too. Hygienic!
Response from Property: Dear guest, thank you for sharing your experience. We are glad to know that you are satisfied with us. We will try our best to serving you. We are looking forward to seeing you again soon. Best Wishes!
yatma
Superior Twin
Stayed in Nov 2024
Family
9 review
8.5/10
Very Good
Posted on Jan 27, 2025
Very good& comfortable
Response from Property: 尊敬的賓客：您好！謝謝您的肯定。您的讚揚給予了我們極大的動力, 期待您推薦更多親朋好友前來中海凱驪酒店用餐、住宿，我們始終會以優質的服務來迎接每一位客人，祝您生活愉快！敬頌，深圳中海凱驪酒店
Callay
Deluxe King
Stayed in Jul 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Oct 29, 2023
A very convenient location, a 10-15 mins walking distance away from 大運体肓館。 A 25 mins walk to metro station to join Shenzhen metro network. Room is comfortable with sufficient amenities.
Response from Property: Dear guest, thank you for sharing your experience. We are glad to know that you are satisfied with us. We will try our best to serving you. We are looking forward to seeing you again soon. Best Wishes!