Guest Reviews of Jiahe International Hotel (Shenzhen Bao'an Baotian 1st Road Subway Station)
9.1/10
Good
1013 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.1
Service9.0
Cleanliness9.2
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All reviews(1013)
Positive reviews(958)
Reviews with photos/video(108)
Easy to get around(78)
Friendly front desk staff(50)
Classy environment(45)
Close to metro(43)
Perfect for business trips(25)
Convenient parking(16)
Awesome gym(6)
Negative reviews(55)
Alireza Sanati
Standard Smart Room (Double Bed)
Stayed in Jul 2025
Business traveler
16 review
9.5/10
Amazing
Posted on Sep 1, 2025
I like the locatin its far from downtown but everything you want its near it . The breakfast not too much . But rooms are good and clean
Response from Property: 尊敬的賓客您好!非常感謝您對嘉禧國際酒店的喜愛和認同,您的好評是我們前進的動力,感謝您的信任和支持,希望未來還能夠為您提供更多的優質服務,嘉禧酒店全體員工期待您的再次光臨!
MHULI
Deluxe Smart Room (2 Beds)
Stayed in Mar 2025
Business traveler
9 review
5.5/10
Posted on Apr 19, 2025
This is first time I stay in this hotel cause it’s near subway station. But very disappointed with the hotel.
- Reception lady not have good attitude
- Breakfast so bad, not so many option, when bread empty at 8am, they not add more, no Juice, no coffee , no water, only Milk and Soymilk,
- In the bedroom, carpet is old and have some like small needle so need to be carefull, also some dust after renovation not clean perfectly
- at Laundry Room, only have 1 washing machine and 1 electric drying machine. Drying machine need 2 hours to dry perfectly (too slow), they should have Gas Drying machine like other hotel so more fast drying laundry.
- Gym room can’t be use due to renovation and and so many dust
- Price more expansive from other hotel but service is bad
NOT RECOMMEND THIS HOTEL
Response from Property: 尊敬的客人,感謝您選擇嘉禧國際酒店(寶安寶田一路地鐵站店),因近期展會,服務員與前台工作人員忙不過來,給您服務的不夠及時,非常抱歉,也感謝您提出的寶貴建議,目前早餐廳和洗衣房在裝修升級中,期待您再次入住!祝您旅途愉快 。
Anthony Akiiza Kihangalha
Standard Smart Room (Double Bed)
Stayed in Jul 2023
Traveling with friends
3 review
7.0/10
Posted on Aug 17, 2023
The service was great. My food was delivered on time and I enjoyed the pool.
Response from Property: 尊敬的貴賓您好!非常感謝您對我們嘉禧國際酒店的支持,同時我們也很榮幸能為您提供最優質的服務。雖然我們未能讓您感到五星服務,但您的認可是我們往後的動力,再接再厲期待您下次的光臨!
Malachite
Standard Smart Room (Double Bed)
Stayed in Nov 2023
Traveling with friends
50 review
8.5/10
Very Good
Posted on Dec 3, 2023
We had an early flight to Shenzhen and booked in around 10 am. Staff were patient and friendly and very helpful considering my that we checked in earlier. The room was fine though the carpet had stains on it that hadn’t been washed off. Breakfast was so so. Close to metro station which was convenient
Response from Property: 尊敬的貴賓,您好!非常感謝您對我們嘉禧國際酒店的支持,同時我們也很榮幸能為您提供最優質的服務。酒店所有人員期待您的再次光臨!
Sarah.Ok
Standard Smart Room (Double Bed)
Stayed in Jul 2023
Business traveler
29 review
8.0/10
Very Good
Posted on Oct 15, 2023
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown. I had a wonderful experience at this hotel.
Response from Property: 尊敬的貴賓您好!非常感謝您對我們嘉禧國際酒店的支持,同時我們也很榮幸能為您提供最優質的服務。雖然我們未能讓您感到五星服務,但您的認可是我們往後的動力,再接再厲期待您下次的光臨!
Pedro Changala
Standard Smart Room (Double Bed)
Stayed in Mar 2023
Solo traveler
13 review
9.0/10
Great
Posted on Apr 10, 2023
Modern, clean, and right next to subway station. Also the price is reasonable and includes breakfast.
Response from Property: Dear guests, thank you for your recognition of the overall service of our hotel. We will work hard as always and look forward to your visit again
Guest User
Standard Smart Room (Double Bed)
Stayed in Jun 2023
Couple
3 review
10/10
Outstanding
Posted on Jul 22, 2023
Good, But air conditioner seems weak
Response from Property: 尊敬的賓客,您好!感謝您選擇嘉禧國際酒店,也感謝您的鼓勵,我們前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,嘉禧酒店永遠屹立於這個城市,等候您的來臨,不見不散哦
sisavath
Business Smart Room (2 Beds)
Stayed in Jul 2025
Family
4 review
6.0/10
Posted on Aug 18, 2025
The rooms smelled too much of cigarettes for a non-smoking room. The music was too loud every night. The bed shook even though we were on the 10th floor.
Mold in the bathroom. The carpet needed cleaning.
The receptionists are very kind and helpful.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Jiaxi International Hotel (Bao'an Baotian 1st Road Subway Station Branch). The hotel's breakfast room is currently undergoing renovations. We apologize for the inconvenience caused to you. If you encounter any problems during your stay, please feel free to contact the hotel front desk. We are at your service 24 hours a day. We wish you a pleasant journey.
M230132****
Standard Smart Room (Double Bed)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 12, 2025
The location is very good. Turn right and you will find the subway station. There are also many restaurants nearby. The room is very clean and fully intelligent. It is very convenient and relaxing to live in. The auntie will ask in advance before cleaning if there are any places that need attention. The most important point is that the hotel is very close to the company. I will choose this hotel again on my next business trip
Original textTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your love and recognition of Jiaxi International Hotel. Your praise is our driving force. Thank you for your trust and support. We hope to provide you with more quality services in the future. All the staff of Jiaxi Hotel are looking forward to your visit again!
103687****
Business Smart Room (Double Bed)
Stayed in Jul 2025
Business traveler
23 review
8.7/10
Very Good
Posted on Aug 30, 2025
The room is very good and the room type has been upgraded. But there is no live broadcast on the TV. I hope this can be solved in the future.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好!賓客滿意度一直是嘉禧的最高追求,非常抱歉在入住期間未能給您提供一個舒適滿意的入住環境,但您的反饋和意見是我們寶貴的財富,我們會努力提升自己,彌補不足,期待您的下次光臨,感受我們的變化!
M220492****
Executive Smart Room (Double Bed)
Stayed in Feb 2025
Business traveler
9 review
3.5/10
Posted on Mar 27, 2025
It's so frustrating that the gym looks like this. I will never come here again.
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing Jiaxi International Hotel (Bao'an Baotian 1st Road Subway Station Branch). We are very sorry for the bad stay experience. The hotel gym and laundry room are currently being upgraded and renovated, and the facilities are no longer displayed on the online platform. If you encounter any problems during your stay, please feel free to contact the hotel front desk. We will provide you with service 24 hours a day. Sorry again and wish you a pleasant journey.
shirley1234567
Deluxe Smart Room (2 Beds)
Stayed in Jul 2025
Couple
10 review
8.5/10
Very Good
Posted on Aug 24, 2025
Excellent location: just minutes from the subway.
High floor: Enjoy the panoramic views and a quiet location.
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and recognition of Jiaxi International Hotel. Your praise is our driving force. Thank you for your trust and support. We hope to provide you with more high-quality services in the future. The entire Jiaxi Hotel staff looks forward to seeing you again!
Walter Lee 1668
Deluxe Smart Room (2 Beds)
Stayed in Jul 2025
Family
6 review
6.0/10
Posted on Aug 19, 2025
There were people smoking in the lobby and elevator and no one paid any attention to them. The air conditioning was difficult to adjust and sometimes it didn't work. The room also smelled of cigarettes, but the front desk service was okay. There were very few breakfast options.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Jiaxi International Hotel (Bao'an Baotian 1st Road Subway Station Branch). The hotel's breakfast room is currently undergoing renovations. We apologize for the inconvenience caused to you. If you encounter any problems during your stay, please feel free to contact the hotel front desk. We are at your service 24 hours a day. We wish you a pleasant journey.
M297698****
Deluxe Smart Room (2 Beds)
Stayed in Jun 2025
Family
24 review
10/10
Outstanding
Posted on Oct 3, 2025
1. Convenient Transportation: The hotel is only 4-7 kilometers from Shenzhen Bao'an International Airport, and the surrounding transportation network is excellent, with Baotian Road Metro Station within walking distance.
2. Attentive Service: Check-in and check-out procedures are efficient.
3. Clean Rooms and Practical Facilities: Guests generally praise the rooms as "clean and tidy," with soft and comfortable bedding and a separate wet and dry area in the bathroom. The rooms are spacious.
4. Excellent Value for Money, Catering to Diverse Needs: Whether for business travel, family vacations, or budget-friendly options, the hotel can meet your needs.
Original textTranslated by Google
Response from Property: Dear Guest: We at Jiaxi are delighted to receive such high praise from you! Your recognition of our daily work is the greatest encouragement for us! Jiaxi eagerly awaits your return!
Chaojimeishaonvying
Business Smart Room (Double Bed)
Stayed in Dec 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 25, 2025
The hotel is close to the subway, the lobby is decorated in a grand style and has a New Year theme, which is very nice. I like the tea service. The room type was upgraded for free. All needs were met. The service was very good, and there was also airport drop-off service. The rooms are clean and the breakfast is good. Very cost-effective!
Original textTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for your love and recognition of Jiaxi International Hotel. Your praise is our driving force. Thank you for your trust and support. We hope to provide you with more quality services in the future. All the staff of Jiaxi Hotel are looking forward to your visit again!