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9.5/10
Outstanding
GGuest UserThis stay truly exceeded my expectations, and I have to give a special shout-out to Penny from Guest Relations. She proactively called me before check-in to carefully ask about my needs, and her demeanor was warm and considerate. After connecting on WeChat, she promptly responded to all my inquiries, from check-in details to various last-minute requests, always arranging everything perfectly. I didn't have to worry about a thing throughout my stay.
The check-in process upon arrival was smooth and efficient. The overall environment was clean and comfortable, and both the soft and hard amenities were excellent. The staff as a whole were highly professional. From the initial communication and assistance during my stay to the seamless overall service, everything was spot-on, making me feel genuinely cared for. It was a completely pleasant and worry-free experience. I'll definitely prioritize this hotel again if I'm back in the area. Highly recommended!
Hotel near The Bund Area, Shanghai 19.5% of visitors choose this area
Price per night from:€ 280
9.5/10
Outstanding
GGuest UserI messaged them on WeChat beforehand to arrange a birthday setup and a personalized room key, and everything was perfectly arranged on the day of check-in. Upon arrival, Angel personally escorted me to the room, explaining the hotel facilities and the surrounding area along the way. Julie even gave me a small lion keychain. The service was impeccable, and they were very accommodating.
Breakfast was on the 52nd floor with an amazing view. A foreign lady in a red suit brought a small birthday cake and arranged a window-side sofa seat for me. Enjoying breakfast while overlooking Lujiazui was a wonderful experience.
The room faced the Bund directly, offering an unparalleled view. The pool was well-maintained, and I particularly enjoyed the hot spring area.
While the hardware might be a bit older, as the saying goes, 'an old Ferrari is still a Ferrari' – the classic charm and quality are definitely there. Overall, it exceeded my expectations, and I'll definitely choose this hotel again next time I'm in Shanghai.
Hotel near Lujiazui Area, Shanghai 5% of visitors choose this area
Price per night from:€ 279
9.5/10
Outstanding
GGuest UserArt in the Clouds, a Pillow of Pujiang Moonlight – An Immersive Experience at J Hotel, Shanghai Tower
People often say that luxury living is about ostentation and art is something to be admired from afar. Yet, at J Hotel, perched 632 meters atop the Shanghai Tower, these two finally coexist and blend harmoniously. It's a flowing art museum, suspended above the clouds, filled with Eastern essence and international aesthetics. During my two-day stay, every step revealed meticulous craftsmanship, and every glance was poetic. The eight-meter-high Chinese-style entrance, with its transparent crystals, reconstructs memories of old Shanghai. Vermilion textures, interspersed with tiny crystals, refract subtle light, weaving the vibrant life of Shanghai with modern translucence into an opening overture. Before even stepping into the elevator, one knows this is no ordinary hotel. Six transparent crystal Roman columns rise directly from the marble floor to the arched dome, where Eastern and Western aesthetics gently converge.
The marble floor's ripple patterns subtly evoke landscapes. Strolling through feels like wandering through a private art gallery, with every turn hiding an unexpected aesthetic surprise. The 'J' logo is deconstructed into four magnolia petals, hinting at elegant character. There's no excessive, cluttered extravagance; only restrained, high-end brushstrokes narrate the unique Eastern romance of a domestic top-tier luxury brand. It doesn't deliberately pursue Western opulence but firmly upholds the unique warmth and depth of local culture. A perfect five stars, wholeheartedly recommended. I will definitely return for this artistic encounter in the clouds. True art never forcefully grabs attention; instead, it subtly permeates the soul, much like the service provided by Eve Xiang.
Hotel near Lujiazui Area, Shanghai 5% of visitors choose this area
Price per night from:€ 404
9.4/10
Outstanding
HHappy66JuneBooked this hotel for my parents' 50th wedding anniversary and their birthdays. The hotel found out and immediately arranged for a Peninsula cake and fruit. The cake was so delicious we ate it all before I could take a picture! My parents mentioned they liked the tea bags, and the staff promptly provided more for them. They also quickly came to teach them how to use the coffee machine. My parents were very happy. The hotel is beautiful and luxurious, and the location is superb. We also went to the jazz bar on the 14th floor to see the night view, which was absolutely stunning.
Hotel near The Bund Area, Shanghai 19.5% of visitors choose this area
Price per night from:€ 412
9.4/10
Outstanding
GGuest UserOur stay was incredibly comfortable. The room was clean and tidy with a great view. Our butlers, Deslin and Lily, provided attentive and thoughtful service, proactively following up on all our needs and responding quickly. Any issues we had were promptly and properly resolved. Their considerate care was just right, and the cleaning was very timely, with towels replaced swiftly. This made the whole trip feel very pleasant and is highly recommended. It's also worth mentioning that the cleaning staff on our floor on the morning of our departure were very friendly, once again highlighting the hotel's meticulous service. I hope the hotel can pay attention to the showerhead and sink faucet in the room, as the water pressure is too strong and often splashes out, getting clothes wet.
The room offers a different Banyan Tree themed incense or essential oil (optional) daily.
Hotel near The North Bund Area, Shanghai 1.4% of visitors choose this area
Price per night from:€ 280
9.4/10
Outstanding
CChangshenggongI stayed at the Pullman for a week and had a wonderfully comfortable experience overall. The location is excellent, just a short walk to the subway station, making getting around incredibly convenient. From check-in to daily housekeeping, the staff were consistently polite, courteous, and attentive.
The buffet breakfast offered a rich variety of options, catering to different tastes, and I thoroughly enjoyed my meals every morning. The hotel lobby's greenery and floral arrangements were simply elegant, and the overall environment was quiet and refined. The facilities were well-maintained, and the room was clean and tidy. Even for a longer stay, it never felt dull. This is definitely my top choice for accommodation, and I highly recommend it!
Hotel near Train Station Area, Shanghai 7% of visitors choose this area
Price per night from:€ 78
9.3/10
Very Good
DDenden_Explore the worldWhen I was choosing a hotel, I fell in love with the room at the Shanghai Club at first sight, and it certainly didn't disappoint. The room was even more beautiful than I imagined, with meticulously designed details everywhere. It felt exquisite and elegant, perfectly matching the hotel's overall style. The hotel's service was also top-notch – professional and just the right amount of warmth, which made me feel very comfortable. If I had to point out one thing, the room might have been a tiny bit damp, but in Shanghai, and in an old building, that's understandable and didn't affect my stay.
The breakfast options weren't extensive, but there was enough to eat, and the taste was decent, neither outstanding nor poor. The main draw here was definitely the ambiance.
Although I didn't sit at the bar in LongBar, the sofa seating was still an excellent experience. I really enjoyed the 'retro' style of service here.
Perhaps because of the typhoon, there didn't seem to be many guests, which gave me the luxurious feeling of having the space almost entirely to myself.
Hotel near The Bund Area, Shanghai 19.5% of visitors choose this area
Price per night from:€ 297
9.2/10
Very Good
MMiniyouI brought my child for a stay, and my little one was quite happy with the hotel. A female staff member on the W floor, who was guiding us, also had a great attitude – very warm and proactive in asking if we needed any help.
In the evening, I planned to go to the bar for a drink and enjoy the night view after my child fell asleep. Around 9 PM, feeling a bit cold, I wore the hotel room's bathrobe and room slippers to the bar on the fourth floor for a quick drink, all without leaving the hotel.
Upon entering, they first verified my guest status, and a male server led me in. As we were walking, the staff member told me to go back and change my shoes and that bathrobes weren't allowed.
I paid a high room rate, used the standard hotel amenities, and was consuming within the hotel, so why should I be dictated on what to wear? There were no dress code notifications at all. They didn't inform me upon entry but waited until I was inside to tell me to leave. If there really is such a rule, the hotel has an obligation to clearly communicate it, perhaps by placing a sign where the slippers are provided. What's more, the male server even mentioned they had replacement slippers (these were plastic, not disposable), which clearly indicates they know guests might come in disposable slippers. Are they just trying to make things difficult for people?
Hotel near The North Bund Area, Shanghai 1.4% of visitors choose this area
Price per night from:€ 271
9.2/10
Very Good
GGuest UserWe booked a suite for our wedding reception to host both sets of parents. When the housekeeping team helped us bring up some of our luggage, they even came along to specifically wish us a happy marriage! I was so touched. Then they adjusted the air conditioning for me because I was decorating and they were worried I'd get hot. They turned it down and even introduced me to the room's mini-bar! Later, they also sent up some fruit for me 😊 It was delicious and so fresh! In the evening, they proactively asked if I wanted turndown service~
The breakfast in the morning was especially good, with seaweed sticky rice cakes, and I even had the Shanghainese specialty 'Shuangdang Soup'! My parents and family all said the dinner banquet was excellent! The seafood received particularly high praise – it was incredibly fresh, the lobster was springy, and the beef cubes were juicy. The two-way roasted suckling pig was also very unique. Everyone in the family was very satisfied, including the wedding cake we ordered at the end; they all said it was better than cakes bought outside. It was a very happy experience.
MM_DThis stay at the Conrad Shanghai was truly wonderful, thanks to the attentive service from the hotel staff. A special shout-out to Ivy, Freya, and Quain-G, who upgraded our room to a higher floor with a fantastic view during check-in. They even prepared a birthday card and cake, which was such a thoughtful touch—a big thumbs up! 👍
We also received coupons for the Long Yu Peking Duck, drinks at the 65/F bar, and breakfast. The food was delicious and unique, and the views were stunning, adding a delightful surprise to our trip—another thumbs up! 👍
Beyond feeling incredibly welcome this time, the hotel's location near Nanjing Road Pedestrian Street and the subway station is very convenient. The lobby also has space for taxis, making it easy to get around. I'd definitely love to stay here again if I have the chance.