Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
Jjoanna0919From the moment I stepped through the hotel entrance, I felt right at home! Every single staff member treated guests with genuine care and attentiveness. The room size was also the biggest I've ever had in all my trips to Japan! The pajamas provided by the turndown service were incredibly comfortable too! The hotel's night view is also one of the best around. Highly, highly recommend!
Hotel near Umeda, Osaka 19.8% of visitors choose this area
Price per night from:£ 338
9.6/10
Amazing
FFrancesca CindyHad a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station.
The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water
Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc.
Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee.
Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices.
Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there.
Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.
Hotel near Umeda, Osaka 19.8% of visitors choose this area
Price per night from:£ 246
9.4/10
Amazing
RraiderFacilities: The classic quality of a long-standing luxury brand.
Hygiene: Impeccable, as expected in Japan.
Environment: Right above the railway station.
Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.
Hotel near Umeda, Osaka 19.8% of visitors choose this area
Price per night from:£ 288
9.3/10
Great
VVan1010The hotel was clean and the reception staff were very helpful. Breakfast was delicious, though there is some room for improvement. The water service was a bit confusing; we were told to get water ourselves from the cold food section, but seeing other tables having water delivered made the experience less pleasant. Overall, it was a decent stay!
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka 4.8% of visitors choose this area
Price per night from:£ 208
9.2/10
Great
XXige1993Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!
AAnonymous UserWhenever we're in Umeda, the Hanshin Hotel is always our family's top choice. The rooms are spacious, and they even come with a decent-sized entryway. The cleanliness is consistently excellent. Its location is incredibly convenient, with JR and Hanshin lines right outside the hotel. Just two right turns from the hotel entrance, there's a fantastic ramen restaurant with a very noticeable sign. Highly recommended!
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka 4.8% of visitors choose this area
Price per night from:£ 42
9.0/10
Great
Ssusanhe77Highly recommend staying here! First, it's super convenient for getting around. It's just a few minutes' walk from the airport bus stop, and there's a direct underground passage to both the subway and JR stations right from the hotel. Second, even though it's in a bustling area and close to the station, it's surprisingly not noisy. Third, dining is a breeze with restaurants both inside and below the hotel. Shopping is also incredibly convenient, with three shopping malls and electronics stores all within a ten-minute walk.
Hotel near Umeda, Osaka 19.8% of visitors choose this area
Price per night from:£ 113
9.0/10
Great
MMingmingshitianshiThe room was good. Although small, it was enough for a family of three. I booked a twin room, but it didn't have a bathtub. The hotel switched me to a room with a tub. The bed was smaller, but still comfortable enough to sleep in. After soaking in the hot spring every day, there were free ice cream sticks to enjoy to your heart's content, and Yakult in the morning. For this alone, it deserves a full 5 stars. The only downside was that the hotel had too many tour groups, all Koreans, and their etiquette was quite poor. In the hot spring area, I saw an elderly Korean woman scrubbing dirt off herself in the pool, and some people spitting... My goodness! 🤦♀️
Hotel near Osaka Station/Umeda/Yodoyabashi/Hommachi, Osaka 4.8% of visitors choose this area
Price per night from:£ 47
8.9/10
Very Good
AAndrei SmirnovEverything is fine exept the thinnest and hardest pillow I've ever seen in my life. A bit old amenities add a touch of true charm to here. They speak a bit English.
The only unpleasant point was my communcation about the locker key I couldn't find in the morning. They immediately asked me to pay 7.000 yen as for lost item, not even suggesting to wait for it to be found by staff or guests, as I hadn't left the premises. Of course, the key was found by someone very soon.
GGuest UserThis was my first time choosing this place for a business trip. The location was great, not too far from the station. I picked it because I dislike the noisy and chaotic central tourist areas, and I was ultimately satisfied with my choice. It’s a good place to experience local charm, and it only takes about 15 minutes or less by subway to get to the city center, which I thought was quite reasonable. The facilities were clean and trendy, which I liked. The large communal bath, only big enough for two people, was always crowded and required a wait, but I figured it was better than not having one at all. However, regarding the cleaning service, it would have been better if they had communicated more clearly that requests needed to be made the day before. After two days, I asked for cleaning at the front desk when I was heading out, but it was refused. I think a bit more flexibility in their policy would be beneficial. Anyway, the overall facilities were decent, and I would be willing to stay here again in the future.