Explore 5-Star Hotels in Osaka

Stepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day. The front desk staff spoke fluent English, which made communication quite easy. Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly. The downsides were the low water pressure in the bathroom and the water not getting hot enough. They provided Aesop amenities, and the ginger scent was lovely. The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience. The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.

Exceeded my expectations! The room was incredibly spacious, equipped with a washer/dryer, microwave, fridge, kitchenware, dining table, and even a desk. It's perfect for families traveling with kids, catering to everyone's needs. Daily cleaning was impeccable; the window glass was wiped clean every day, free of fingerprints or water marks, offering beautiful views outside. The bedding was comfortable, the AC didn't blow directly on my face, the shower water was great, and it was perfectly soundproof with no noise, so I slept very well. The location is convenient, surrounded by various malls, bus stops, and convenience stores. The hotel's swimming pool is also kid-friendly. I'd definitely choose InterContinental and this room type again on my next visit!

1. The location is fantastic, directly connected to Osaka Station, making it incredibly convenient to get around. 2. The hotel's design is superb; the lobby is on an upper floor, with direct access to a shopping mall. You enter through a stylish door and take a dedicated elevator up. 3. All facilities are new and high-quality, with complimentary snacks and free drinks on the first day. 4. The room view is also amazing, offering panoramic views of Osaka City. 5. Breakfast is excellent, featuring freshly made seafood sushi and steak, all delicious, and the view is great too. 6. The staff are very professional, speak good English, and are extremely helpful. 7. I plan to stay here again for my next holiday soon.

The location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.

The location is absolutely fantastic! It's right across the street from Shinsaibashi shopping street, and diagonally opposite Daimaru department store. If you buy a lot of things, you can easily pop back to the hotel to drop them off and then head out again. Subway Exit 8 has an elevator directly to the second-floor lobby, so you don't have to worry about rain. There are also many convenience stores nearby, and I usually get breakfast there. I'll definitely choose to stay here again on my next visit.

The location is extremely convenient. If you're looking for an old-school hotel vibe, you might find it here, but the facilities are really outdated – I couldn't stand them. The showerhead was in the bathtub and there was no separate shower, which was a real deal-breaker for me. I'll definitely stick to newer hotels from now on. The Japanese restaurant on the fifth floor was pretty good; I had sushi for a reasonable price, with 16k and 26k options available.

I stayed at voco for 6 consecutive days this time. The front desk staff were incredibly attentive and welcoming, even upgrading me to a top-floor suite. The room was very spacious, and the shower pressure was excellent (which is really important to me!). The daily housekeeping was meticulous and kept everything spotless. Coming back to the hotel each evening always put me in a good mood. The minibar was stocked daily with two bottles of mineral water, and there was a coffee machine for instant coffee, plus tea bags and snacks in the drawer. Each floor also had an ice machine, which was perfect for my nightly drinks. Nearby, there's an Aeon supermarket, FamilyMart, Jinhu Ramen, McDonald's, Torikizoku, and other great food options. It's also within a 10-minute walk to Higobashi Station, Honmachi Station, and Yodoyabashi Station. I'll definitely choose voco again on my next trip to Osaka!

I chose this hotel to celebrate my birthday and paid nearly TWD 9,000 for one night, expecting a memorable stay. Unfortunately, it turned out to be one of the most disappointing hotel experiences I have ever had. I requested a room with a view of the Tenjin Festival fireworks through Trip.com almost two months before my stay. Trip.com later confirmed that this request had been forwarded to the hotel. However, I was only informed at check-in that my room would not have a fireworks view, leaving me with no opportunity to change my room or book another hotel. What disappointed me even more was the attitude of the front desk staff. When I asked whether my request had been received, I was met with a questioning tone and was asked if I had actually sent the message. I was then told that the hotel had only received information that it was my birthday, and that rooms with fireworks views were more expensive. However, I later checked the hotel’s official website and found that the price for those rooms was very similar to what I had already paid through Trip.com. Instead of trying to understand or resolve the situation, the staff repeatedly told me to contact Trip.com and insisted that it was not the hotel’s responsibility. Later, Trip.com informed me that they had indeed forwarded my request to the hotel but never received a response. The room itself was clean and the facilities were nice, but good facilities cannot make up for poor customer service. I expected much better hospitality from a Hilton property, especially on such an important occasion. Sadly, this experience ruined what was supposed to be a special birthday celebration. I hope the hotel will improve its communication with booking partners and provide better training for its front desk staff so that future guests do not experience the same disappointment.

We had a pleasant stay in OMO7 with our 4 yrs old kid, it's a very kid friendly hotel. The baby room, the drinking water supply and the self service laundry room made everything convenient. The location is only 2mins from shin-imamiya station, and near by got many convenient stall and restaurants and also walking distance to Shinsekai. We love the lobby and the outdoor area too, we enjoyed the free drinks/beer with the takoyaki during their pika-pika night where kid can have fun running and playing around. And not forget about the shuttle bus to USJ that made the travel much easier. The ramen we had for our dinner was the best through out the trip.

This hotel is incredibly convenient! Whether you're shopping in Umeda, traveling by JR, or heading to the airport, it's just a 3-minute walk to the station. Kim at the front desk was super fluent in English, and even though check-in in Japan is usually at 3 PM, she kindly arranged an early check-in for me after checking the room's readiness. I'm truly grateful to the hotel. Out of my three stays in Osaka this year, the Hilton has been the best!