To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.3
Cleanliness9.5
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All reviews(1784)
Positive reviews(1765)
Reviews with photos/video(504)
Friendly front desk staff(290)
Loved the view(204)
Delicious breakfast(175)
Convenient for shopping(138)
Awesome gym(69)
Close to airport(30)
Offers pick-up/drop-offs(20)
Delicious buffet(16)
Negative reviews(19)
Ultraman
River-view Queen Room
Stayed in May 2025
Couple
14 review
10/10
Outstanding
Posted on Jun 17, 2025
a nice view of the river room at the highest with the warmess Mr 孔, Desk Manager. I highly recommend this hotel. At the ground floor you can enjoy a luxury shopping mall and a lot of food and restaurants, especially a supermarket.
My stay is for attending A famous singer of China is Mr Jow Shen. 周深2 nights.Hotel also arrange a free returns shuttle bus to the concert hall and arrange a free gifts of Jow Shen gimmi at hotel lobby
Response from Property: 看到您對酒店服務的稱讚,我們團隊備受感動!太原濱河希爾頓花園酒店始終以“賓至如歸”為宗旨,您的認可是對我們最大的肯定。期待您下次光臨時,我們能繼續用熱情與專業為您創造更多美好回憶!順祝闔家幸福,心想事成!
Guest User
King Guest Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 23, 2025
The front desk service is very considerate. I like the scenery on the 35th floor. It is beautiful. The whole hotel is on high floors and the transportation is very developed. It is very convenient. I will choose here next time!
Original textTranslated by Google
Response from Property: Dear guest, thank you for your high praise for our service! Our team has always been committed to serving with heart and making every guest feel at home. Your encouragement is our driving force. We will continue to work hard to continuously improve the quality of our service. We look forward to serving you again and bringing you more surprises.
Ernesthuidao1998
King Guest Room
Stayed in Apr 2025
Business traveler
84 review
10/10
Outstanding
Posted on May 23, 2025
This stay is a perfect experience! From the warm welcome of Zhou Yuchen at the front desk to the thoughtfulness of the housekeeper who helped to carry the luggage, the details are professional. The room is warm and high-end, the bedding is as soft as clouds, and the large viewing window directly maximizes the comfort. The breakfast is even more surprising. There are so many Chinese and Western dishes that I can't eat them all. The freshly cooked wontons are very fresh and fragrant. I also received a souvenir when I left. This feeling of being valued is so healing. I have recommended it to all my friends and will stay here again next time!
Original textTranslated by Google
Response from Property: We are sincerely glad to know that you and your family had a wonderful time at Hilton Garden Inn Taiyuan Riverside! It is our mission to create warm memories for every guest, and we look forward to continuing to accompany you to share more happy moments in the future! I wish you a happy family and look forward to seeing you next time!
Dadaxiaopidie
Deluxe Double Room
Stayed in Apr 2025
Business traveler
59 review
10/10
Outstanding
Posted on May 18, 2025
The hotel is located by the river. The day before yesterday, my brother helped me upgrade the river view room for free.
This stay was a pleasant surprise! Angela Chang's concert is opposite the building. You can see it from a distance from the upper floor. Although you can't hear the sound, you can see the view.
Downstairs is the business district, which is very convenient for shopping and eating.
The room is spacious and bright, and the panoramic floor-to-ceiling window has a great view. It is so healing to overlook the city night view at night.
The bathroom is separated into dry and wet areas, which is very comfortable.
The whole experience is comfortable and worry-free. I have recommended it to my friends!
The front desk Xiao Kong is really great
Original textTranslated by Google
Response from Property: 親愛的客人,看到您的好評,我們全體員工都感到無比欣慰。我們一直致力於為客人打造温馨、舒適的家外之家,您的認可讓我們覺得一切努力都是值得的。期待未來能再次為您服務,讓您有更美好的體驗。
Guest User
Garden Twin Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 23, 2025
When we arrived at the hotel, it was fully booked. There were a lot of people, but the order was very good. We were worried that there would be no rooms, but the front desk helped us coordinate and was very considerate. We got a rest quickly. We were very satisfied with the service. We walked around the lobby. The scenery was very good and comfortable. There were a lot of people in the full room. We could feel that the staff were very hurried, but in the rush, we also felt everyone's very positive attitude. It was a very happy stay experience
Original textTranslated by Google
Response from Property: Dear guest, thank you for your high praise for our service! Our team has always been committed to serving with heart and making every guest feel at home. Your encouragement is our driving force. We will continue to work hard to continuously improve the quality of our service. We look forward to serving you again and bringing you more surprises.
Guest User
Garden Twin Room
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 17, 2025
The hotel staff are very kind and enthusiastic. The receptionist on the first floor took the initiative to greet and guide us. The reception at the front desk was also very good. Director Liu checked us in very quickly and quickly found a suitable room for us. He also tried his best to meet our requirements. Overall, it was a very good stay experience. The hotel breakfast was also delicious. The oatmeal station was well received. The facilities and equipment were complete. The room was clean and tidy. I was very satisfied.
Original textTranslated by Google
Response from Property: 親愛的客人,非常感謝您對我們服務人員的認可。我們始終相信,優質的服務是酒店的核心競爭力,能得到您的好評,是對我們員工最大的肯定。我們會將您的讚揚傳達給每一位員工,讓他們繼續保持這份熱情和專業,為您和其他客人提供更出色的服務。期待您的下次入住!
Guest User
King Guest Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 28, 2025
I stayed in a king-size room, which was very clean and tidy! Miss Hannah was very gentle and lovely. I arrived in the afternoon and went to the gym. The facilities were very complete. The overall decoration style of the hotel was very much to my liking. I liked sitting at the small table in the picture the most, looking at the scenery and drinking tea. The experience was very good. I will bring my friends here next time.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel and giving us a five-star rating! Your recognition and love are our driving force. We are honored to create a comfortable and pleasant travel experience for you! From the attentive service at check-in to the careful arrangement of the details of the guest room, every detail embodies the team's efforts. I am glad that you can see all of this. I hope that we can still be your warm station in the future journey and create more beautiful memories for you! Thank you again, and I wish you a happy life and all the best!
Guest User
King Guest Room
Stayed in Mar 2025
Other
1 review
10/10
Outstanding
Posted on Apr 22, 2025
This is a hotel that is definitely worthy of a five-star rating! Hilton Garden Inn Taiyuan Riverside is impeccable in terms of both hardware and service. The rooms are well soundproofed, the air conditioning temperature is suitable, and the design of the desk and charging port is very user-friendly. The hotel is conveniently located, and it is very close to Liuxiang or Jinci by taxi. The most surprising thing is that the front desk service responds quickly, and Ms. Liu's small needs such as irons and sewing kits are quickly solved. Breakfast has freshly cooked noodles and fresh fruits. A small gift was also given at check-out, full marks for details! I will definitely stay here again when I come to Taiyuan in the future, and I will also recommend it to my relatives and friends!
Original textTranslated by Google
Response from Property: Dear guest, all our staff are very pleased to see your good comments. We have been committed to creating a warm and comfortable home away from home for our guests. Your recognition makes us feel that all our efforts are worthwhile. We look forward to serving you again in the future and giving you a better experience.
Guest User
Deluxe Double Room
Stayed in Mar 2025
Other
1 review
10/10
Outstanding
Posted on Apr 21, 2025
It was a very pleasant experience to stay at Hilton Garden Inn Taiyuan Riverside! The hotel is strategically located close to the Fenhe Scenic Area. The scenery outside the window is picturesque, especially the river view light show at night. The room is spacious and bright, the bedding is comfortable, the sanitary conditions are impeccable, and the details are carefully considered. Ms. Liu at the front desk was warm and thoughtful, and the check-in and check-out process was efficient and convenient. The breakfast was rich in variety, with a reasonable combination of Chinese and Western styles. The local snacks were especially recommended, and the taste was authentic. The hotel is also equipped with a gym and laundry room with complete facilities, which is very suitable for business and leisure travelers. I will choose here next time I come to Taiyuan!
Original textTranslated by Google
Response from Property: Dear guest, all our staff are very pleased to see your good comments. We have been committed to creating a warm and comfortable home away from home for our guests. Your recognition makes us feel that all our efforts are worthwhile. We look forward to serving you again in the future and giving you a better experience.
Luotuobiegaoshang
Deluxe Double Room
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on Apr 17, 2025
The hotel environment is elegant and the design style is modern and fashionable. The room is exquisitely decorated, with good lighting, and the mattress is moderately soft and hard, which makes for a good night's sleep. The bathroom is separated into dry and wet areas, and the supplies are high-end. The gym is well-equipped, and the front desk lady Carol is considerate and proactive in providing travel suggestions. The price-performance ratio is super high, and the quality is reflected in every detail. It is definitely worth the money! I strongly recommend it to my friends~
Original textTranslated by Google
6/7
Response from Property: 親愛的客人,很高興您對我們酒店的設施給予了好評。我們精心設計和配置每一項設施,就是為了讓客人在酒店能感受到舒適和便捷。您的認可讓我們倍感榮幸,我們會一如既往地維護和升級設施,為您提供更好的住宿條件,期待您再次選擇我們酒店。
FionaHanxf
King Guest Room
Stayed in Mar 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Apr 5, 2025
The room is spacious and clean. The facilities are complete. The bedside table has wireless charging, which is very convenient. The view is very good. Linfen River can overlook Jinyang Lake. There is a ground floor and sky lobby. The front desk service is thoughtful. Wanda Plaza is downstairs. Very convenient
Original textTranslated by Google
6/8
Response from Property: 親愛的客人,很高興您對我們酒店的設施給予了好評。我們精心設計和配置每一項設施,就是為了讓客人在酒店能感受到舒適和便捷。您的認可讓我們倍感榮幸,我們會一如既往地維護和升級設施,為您提供更好的住宿條件,期待您再次選擇我們酒店。
Guest User
Accessible Queen Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 14, 2025
I chose this hotel temporarily, but I didn't expect to receive a pleasant surprise. The lobby is very clean and the view is open. Manager Liu at the front desk helped us arrange the room. The gym and laundry room are convenient. It is also convenient to buy things in the supermarket downstairs. I am very satisfied.
Original textTranslated by Google
6/12
Response from Property: Dear guests, your affirmation is our most precious gift. We will cherish this trust with our heart, constantly improve ourselves, and provide you with more considerate and thoughtful services. "The wind sneaks into the night, moistening things silently", I hope your life is full of sweetness and warmth. Thank you for your recognition and look forward to meeting you again in the future.
Guest User
Garden Twin Room
Stayed in Jan 2025
Family
22 review
10/10
Outstanding
Posted on Feb 28, 2025
The room was big enough and the view of Fen River was great. The steak dinner for two was great!
Original textTranslated by Google
6/11
Response from Property: Thank you for choosing to stay in our hotel and giving us a five-star rating! We are deeply touched by your recognition and we will continue to work hard to provide every guest with a home-away-from-home experience. We look forward to having you as our guest again on your next trip!
Anonymous User
King Premium Room With Revier View
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 6, 2025
This time on a business trip, my computer suddenly had some problems. Thanks to Victor for his timely assistance. The scenery of the hotel is beyond words, it's so beautiful. To the south is the Galaxy Bay and Fenhe River, to the west is the Fenhe Jinyang Lake, and to the east is the airport. Especially the sunset view of Xishan plus a set of afternoon tea, it's simply amazing. Downstairs is the Metro Supermarket. Wanda Plaza has convenient transportation, good service, new facilities and equipment, and good maintenance. I will choose here next time I come back👍👍👍
Original textTranslated by Google
Response from Property: Dear guests, thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade in return." We will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future.
Anonymous User
King Premium Room With Revier View
Stayed in Jan 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 4, 2025
Stepping into this hotel is like entering a new and exquisite world. The service is like a spring breeze, warm and considerate, making people feel the tranquility and comfort of home. However, the time of staying was not smooth, and the small episodes were like ripples on the calm lake. But fortunately, Victor intervened in time like warm sunshine, dispelling the haze with professionalism and enthusiasm, making everything beautiful again. The 270-degree view of the Fen River is beautiful. Standing in front of the window, the magnificent beauty of the Fen River is in full view. The winding river and the swaying waves are like a silent poem, touching the softness deep in the heart. Wanda Plaza is downstairs, which is very convenient. I will recommend it to my friends and give it a thumbs up.
Original textTranslated by Google
6/8
Response from Property: Dear guests, thank you for entrusting your rest time to our hotel among many choices. Every word of your praise is like the warm sunshine in spring, warming the hearts of everyone in our team. "Give me a peach, and I will give you a jade in return." We will continue to serve you attentively as always, and look forward to creating a warm and comfortable harbor for you again in the future.