Imperial Palace Classical Hotel Thessaloniki Reviews

Very noisy at lower floor facing street even when all windows are closed, no cooling air con, only heater, which makes the room stifling without any fan option. asked reception but the guy called Constantino or something rudely replied no change can be made, nor any refund, the reception guy, after advertently making me wait in front of the reception desk by handling those queuing at the back, says ‘Only 1% trip.com will contact them asking for cancellation, even so we will not accept it’. ‘ and if I opt for change in room, they demand double charges, not the discrepancy…’ he made their own record in being impolite and unhelpful. And they kept their words, despite trip.com being helpful in asking, they or ‘he’ declined disrespectfully, with some unknown language spoken in their language. Very disrespectful and disappointing. Ended up checked out and paid and booked another hotel nearby which is miles better. Trip.com service is nice though. Worse ever experience at that old hotel, mainly attitude issue, secondly, they put me to the worst room in terms of noise at the start, while other guests whom I asked were allowed higher level rooms without much noise. What else can one say about this place?

Location is great, and its not noisy. My room was lovely, with a balcony, and i loved the painting on the ceiling. The service was great too.

Abundant breakfast. Room was very quiet and clean. Shower was hot and strong.

Good location. Rooms are a bit old but clean overall. Very good breakfast

Goodd

We got a room in the back yard. This was not clear when booking. The room is not well soundproofed. We would have preferred a room facing the street.

The bathroom, bathtub, and sink are old, but the breakfast was very good, so I give it a good score. The location is good for walking around the square and the old city. I had a great Christmas here.

It was cold in the room The photos do not correspond to the reality of the hotel

In the city center, parking is extremely difficult, and it costs 15 euros a night, which is very inconvenient. The room is very small, the bed is against the wall, we are staying on vacation, it is dead expensive, and the price/performance ratio is extremely low.

호텔의 위치도 좋고 친절하고 아침도 맛났으나 주차장이 없어서 근처에 14유로를 주고 안전하게 맡김. 4인가족이 가서 한방에서 잘수 있어 좋았다. 다음에 또 사용하고 싶다.