Guest Reviews of ZMAX HOTELS (Tianjin Five Old Street, Xi Nan Lou, metro station shop)
9.5/10
Outstanding
1979 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1979)
Positive reviews(1927)
Reviews with photos/video(308)
Classy environment(181)
Easy to get around(130)
Friendly front desk staff(128)
Large rooms(71)
Convenient parking(58)
Close to metro(36)
Stayed multiple times(17)
Tasty coffee(15)
Negative reviews(52)
Xiaoyou
L Single Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Aug 2024
Business traveler
93 review
10/10
Outstanding
Posted on Sep 9, 2024
Nice business trip for this few days , good environment room for this hotel , can come again to stay
Response from Property: Dear guest: Hello! Thank you for coming back! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. I hope Manyi will be the eternal warmth in your memory! Welcome to come back often! Wish you well!
Guest User
L Single Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 30, 2025
Great location and convenient
Response from Property: 哇塞,看到了您對小Z的肯定哦!小Z讓世界每一個角落都有家的感覺,讓小主感受貼心的一站式的高級管家服務,這裏,總有不期而遇的温暖!小主反饋的意見,小Z已經在處理當中了哦,滿意衹是開始,更多驚喜等您來哦~小Z與您不見不散~
Guest User
L Twin Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Sep 2023
Family
4 review
8.0/10
Very Good
Posted on Oct 24, 2023
Very good service we plan to black this hotel again. Clean room and staff service is very good
Response from Property: Dear guests and friends, thank you for taking the time to leave a review for Xiao Z. The words are good, but when you see four stars, Xiao Z is very confused. If you can give us a perfect score of five next time? Thank you for your support, love you!
Bianxx
Projection King Room
Stayed in Dec 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Feb 11, 2024
The hotel was really nice with a robot to take up my coffee in the morning. Check in and checkout was very easy and conveniently placed
Response from Property: Zaoer is very happy to see my real stay experience. O(∩_∩)O~~ I hope you can help zaoer to promote more. Thank you for meeting me and letting zaoer have such a good friend. zaoer will definitely continue to work hard and wish you a happy life~ ~
Guest User
Projection King Room (Mini Fridge + Mobile Screen Projection)
Stayed in Sep 2023
Couple
1 review
9.0/10
Great
Posted on Nov 6, 2023
Very nice hotel. Super clean and very nice rooms.
Helpful staff and very fair price.
Close to the subway, a nice park and some restaurants.
I highly recomend it.
Response from Property: Dear guests,thank you for your time to give us reviews,but when we see your four-star reviews,we are confused. If there is a five-star review next time,can you give us a five-star review? Thank you for your support.
Guest User
L Single Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Oct 2023
Business traveler
22 review
7.5/10
Posted on Nov 21, 2023
The hotel room is good, but the breakfast is not soo good
Response from Property: 親愛的朋友,您好!非常感謝您對ZMAX酒店的點評,對於您提出的問題,我們已經馬不停蹄溝通改進,也感謝您對zaoer的肯定,相信有您的支持和鼓勵,我們會倍加努力,用心為各位來賓提供更温馨舒適的入住體驗。酒店無論是硬件設施還是軟件服務都在努力提升與創新,不斷的提高旅居的舒適度,確保每位賓客在入住期間都能感受到我們最真誠、最熱情的服務。衷心期盼您的再次光臨,在此zaoer祝您生活愉快~
James8*
Projection King Room (Mini Fridge + Mobile Screen Projection)
Stayed in Jun 2024
Solo traveler
16 review
3.5/10
Posted on Aug 31, 2024
Smell badly of smoke
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊, 記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦, 感謝您對我們的喜愛,因為有您,我們是幸福的!
johnizuka
Projection King Room (Mini Fridge + Mobile Screen Projection)
Stayed in Sep 2023
Couple
8 review
10/10
Outstanding
Posted on Nov 5, 2023
Very friendly staff!!!
Response from Property: 一個最幸福的時刻,就是找對了人,一段旅程最開心的時刻就是找對了“窩”。zaoer勵志做到最好,您們才是我們最好的鑒定師,喜歡就經常來喲,下次讓您看到更美好的我
Honghemeimi
Projection King Room
Stayed in Mar 2024
Couple
1 review
10/10
Outstanding
Posted on Apr 6, 2024
goodgoodgood
Response from Property: 尊敬的賓客!您好!謝謝親對zaoer的高度評價哦,我們會一直努力、熱情、主動的為您服務,期待您的下次入住體驗,也期待您能將這份滿意帶給您身邊的朋友和家人!真誠希望您和您的家人身體健康,天天開心!謝謝!
Guest User
MAX Family Suite (Fridge Bar + Mobile Screen Casting)
Stayed in Mar 2024
Other
1 review
9.0/10
Great
Posted on May 1, 2024
Good stay
Response from Property: 親愛的客人朋友,謝謝您抽空給小Z點評,話語是不錯啊呀呀,可是看到四個星,小Z心亂如麻,如果可以下次可以給我們個滿分五分嗎?謝謝您的支持,愛您喲!
M299813****
L Twin Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Aug 2025
Couple
1 review
8.5/10
Very Good
Posted on Sep 3, 2025
It's not bad, just a bit of a peculiar smell upon entering. The soundproofing is good.
The layout is good, though, and the projection screen is decent. It doesn't feel like an oxygen bar. I'd definitely go back if I had the chance.
Original textTranslated by Google
Response from Property: Dear, thank you for your recognition of us. It is our greatest honor to satisfy you. The design of our hotel is unique. We look forward to meeting you again. You will come. We are always here! !
Anonymous User
L Single Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Aug 27, 2025
The room was nice, the breakfast was good, the front desk service was great, and there was free parking.
Original textTranslated by Google
Response from Property: Dear family! Thank you very much for your detailed review and recommendation. Your affirmation is the driving force for Zaoer to move forward. Zaoer will never forget its original intention and will provide high-quality service and a comfortable accommodation environment to welcome every family member. I wish you good health and a happy life.
Sian
L Single Bed Room (Mini Fridge + Mobile Screen Projection)
Stayed in Jul 2025
Couple
5 review
9.7/10
Amazing
Posted on Sep 4, 2025
The service was pretty good!
The fully intelligent facilities were a bit difficult for an elderly person like me to use.
The hygiene was clean and tidy.
The air purifier inside was whirring away, leaving me speechless at the time.
Original textTranslated by Google
Response from Property: Dear, thank you for your recognition of us. It is our greatest honor to satisfy you. The design of our hotel is unique. We look forward to meeting you again. You will come. We are always here! !
The room was quite large! It could accommodate a family of four, and it was exactly as pictured! It was definitely worth staying here! You can control the lights, curtains, air conditioning, and more from your phone. The front desk was also very friendly and answered all my questions! It was a great experience! I'll definitely stay here again next time!
Original textTranslated by Google
Response from Property: Dear Z friend, thank you for your praise and recognition. I'm so happy. Hotels are our foundation, and excellent service is our core. At Z, we offer a humanistic style, a warm feeling, and a comfortable experience. We strive to bring you peace of mind and spiritual enrichment while away from home. I look forward to meeting you again. I wish you a happy life and everything goes well!
E1556****
Special Queen Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 22, 2025
It was a very good accommodation experience. Seeing that I was with my child, they upgraded the room. 👍
Original textTranslated by Google
Response from Property: Wow, I'm so impressed by your appreciation for Little Z! Little Z makes every corner of the world feel like home, offering you the intimate, one-stop, premium butler service you'll always find unexpected warmth. Little Z is already addressing your feedback. Satisfaction is just the beginning, and more surprises await! See you soon, Little Z!