Tianyuan Hangyou Hotel (Urumqi International Airport)

Tianyuan Hangyou Hotel (Urumqi International Airport) Reviews

Tianyuan Hangyou Hotel (Urumqi International Airport)

No.1297 Yingbin Road, Xinshi District, Urumqi, Xinjiang, ChinaView Hotel Details
Tianyuan Hangyou Hotel (Urumqi International Airport)
Tianyuan Hangyou Hotel (Urumqi International Airport)Tianyuan Hangyou Hotel (Urumqi International Airport)Tianyuan Hangyou Hotel (Urumqi International Airport)
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Tianyuan Hangyou Hotel (Urumqi International Airport)

9.2/10
Very Good
2465 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.2
Filter by:
Sort by:
All reviews(2465)
Positive reviews(2381)
Reviews with photos/video(193)
Offers pick-up/drop-offs(645)
Close to airport(388)
Easy to get around(375)
Convenient location(357)
Classy environment(166)
Quiet & comfortable(88)
Friendly front desk staff(87)
Perfect for business trips(52)
Negative reviews(84)
Chengjilieche
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Aug 2025
Family
106 review
10/10
Outstanding
Posted on Sep 15, 2025
The hotel boasts an excellent location, just a 14-minute drive from the airport and approximately 700 meters from the metro station, making it perfect for travelers catching a flight. The room itself was a decent size and remarkably quiet at night; I didn't hear any airplane noise. It was perfectly suitable for an overnight stay.
Original textTranslated by Google
Fiona9996
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jul 2025
Traveling with friends
48 review
10/10
Outstanding
Posted on Sep 4, 2025
Located about a 10-15 minute drive from the airport, the hotel's bedding was quite comfortable. We arrived late at night, and as we were planning a loop tour for the next day, it served as a perfect overnight stop. The hotel also offers its own airport shuttle service.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好!感謝一直的支持!祝順安!
Guest User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jul 2025
Business traveler
42 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel was clean and well-maintained, with a business-friendly decor. Its location is also very convenient for transport. As a business traveler, I had a great stay and would definitely choose to come back here on my next business trip!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Guest User
Exceptional Double Bed Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Aug 4, 2025
We chose this hotel due to its proximity to the airport, as my child had an early flight. My child checked in alone, and the front desk staff were incredibly helpful. They even took the initiative to call me to verify everything, as my child was checking in by themselves. They also noted down the airport transfer time and arranged a wake-up call. Huge thanks to the front desk team! You absolutely deserve a 5-star rating!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。
Zhuziyoushijie
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jun 2025
Family
83 review
10/10
Outstanding
Posted on Jul 30, 2025
The hotel is conveniently located very close to the old airport terminal. Tianshan Airport is also easily accessible via a 20-minute shuttle ride. The nearest subway station is just a 10-minute walk away, and a taxi to the high-speed rail station takes about 20 minutes. The breakfast was good, offering a wide variety of options. I especially recommend the Xinjiang restaurant right behind the hotel building – their roasted meat is delicious!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!謝謝閣下的滿分點評,您的支持與鼓勵,是我們前進的最大動力。
Guest User
Deluxe Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 20, 2025
The room was impeccably clean, the service was exceptionally warm and helpful, and the facilities were comprehensive. We had a wonderfully comfortable stay. The hotel's distinctive decor style created a warm yet elegant atmosphere. The staff were incredibly friendly and always eager to assist with any questions or concerns. The Wi-Fi connection was stable, which was perfect for both work and leisure. The room's soundproofing was excellent, ensuring a wonderfully quiet night's sleep. The breakfast offered a rich variety and excellent taste, setting a great mood for the day. The bed was exceptionally comfortable, significantly enhancing my sleep quality.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
Anonymous User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jun 2025
Family
17 review
9.0/10
Great
Posted on Jul 12, 2025
The hotel's exterior was quite grand, creating a positive first impression. However, upon entering the initial room, there was a peculiar smell. The front desk staff were very accommodating and promptly moved me to another room. Unfortunately, that one also had a slight odor, though I eventually got used to it after a while. Even the closets had a faint smell when opened. All other facilities were in working order. The TV automatically played channels upon being plugged in, offering various programs. Hot water was readily available, and the bathroom even had a convenient spot for drying clothes. However, certain sections of the carpet appeared somewhat dirty. The hotel offers an airport shuttle service, with morning departures scheduled on the hour. It's very close to the old airport and approximately 10 kilometers (a 20-25 minute drive) from the new airport, making it quite convenient for air travel.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持。
StAnastasia
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Jun 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Aug 9, 2025
My friend and I stayed at the Tianyuan Hangyou Hotel during a layover in Urumqi, and it was the perfect choice for a short stay near the airport. The location is extremely convenient - just ~15 minutes away from the terminal, which made our transit hassle-free. The hotel offers a shuttle service to and from the airport, which was a great advantage. Though the hotel could use minor renovations, the price-to-quality ratio is excellent. The room had all the essentials: slippers, toothbrushes and toothpaste, a comb, a hairdryer, an electric kettle, cups, and bottled water. The Wi-Fi worked well, which was important for us to plan our day trip and order a taxi. One of the highlights was the breakfast buffet, which offered a good variety of options. Even if you're not yet accustomed to Chinese cuisine, you can find simple choices like boiled eggs and mantou (steamed buns). For sightseeing, the city center and main attractions (such as the Xinjiang Museum, Red Hill Park, the Grand Bazaar, and the mosque) are about 30 minutes away by taxi. We managed to explore all of them in a day. Nearby, there are also local markets, convenience stores, and small cafés for snacks and essentials. Overall, if you need a comfortable, budget-friendly hotel close to Urumqi Airport with good service and decent amenities, Tianyuan Hangyou Hotel is a great option. Highly recommended for transit travelers!
Response from Property: 尊敬的賓客:您的評價是我們前進的最好動力,我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您及您家人的再次光臨!祝您生活愉快!
Guest User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Traveling with friends
102 review
10/10
Outstanding
Posted on Jul 8, 2025
Upon arriving in Urumqi recently, we rented a car and headed straight to this hotel. It's conveniently located very close to Urumqi Tianshan International Airport, less than a 15-minute drive away. The hotel was very clean and well-maintained, and parking was extremely convenient. It's perfect for travelers with early arrivals or late departures.
Original textTranslated by Google
6/7
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。
Cengweiwei
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Family
54 review
10/10
Outstanding
Posted on Jun 27, 2025
The hotel was clean and well-maintained. They offer an airport shuttle service, and it's quite close to the airport. Free parking is available, and there are restaurants, a supermarket, and even a gas station right nearby, making it incredibly convenient for travelers. Xinjiang is truly beautiful and definitely worth a visit!
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好:非常開心給您留下了美好印象,也希望這個美麗城市和 熱情的航油酒店人能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
Hei Yin
Exceptional Double Bed Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Solo traveler
38 review
7.5/10
Posted on Jun 26, 2025
The hotel itself has a great location near to the airport which makes it convenient when transferring flights. The room itself is big, however the bathroom was not functioning properly as the floor went all wet after I took a shower which could be avoided.
Response from Property: Dear guests, thank you for visiting Tianyuan Aviation Oil Hotel. We apologize for not bringing you a perfect stay experience. We look forward to seeing you again and wish you a happy day!
Anonymous User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Jun 23, 2025
It's 16km from urumqi town. Good for transit as it's near to airport with free airport transfers. Need to reserve the airport pick-up a day before arrival and clarify regarding the location for pick-up in the airport. Urumqi airport is huge. I was confused with pick-up location, went to arrival gates instead of departure gate where the hotel pick-up was. Otherwise, the breakfast was great with many choices. There are lots of restaurants and small night market around hotel for meals
Response from Property: Dear guest, thank you for your stay. We sincerely strive to cater to every need you have. We will work even harder and look forward to your next visit, hoping to provide you with even better service.
Guest User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Family
18 review
9.5/10
Amazing
Posted on Jun 17, 2025
This is my second time staying at this hotel. It's conveniently located, just a 15-minute drive from the new airport. Dining options nearby are also quite convenient; just across the road, there's a market with a wide variety of food, and right opposite, you'll find a community food street. They offer airport shuttle service, and the driver was excellent. Our kids and the seniors in our group all slept very well! Highly recommended for anyone flying into Urumqi Tianshan International Airport.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方 向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完 美服務
Guest User
Exceptional Twin Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in May 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Jun 16, 2025
The hotel's location is excellent and very convenient. They also provide a punctual airport transfer service. The staff were very friendly, and the hotel was impeccably clean. The breakfast selection was extensive, and the rooms were decorated very cozily.
Original textTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過 您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求 的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Kev852
Exceptional Double Bed Room With Sleep Aid Mattress + Deep Sleep + Relaxation
Stayed in Apr 2025
Solo traveler
4 review
7.0/10
Posted on May 11, 2025
The hotel is mostly fine. The only problem is that the air conditioning pretended to be working but was actually in repair, so I didn’t sleep well from the heat. If the reception had informed me of this repair, I would have at least opened the window to let in the cool breeze in local May (I didn’t for fear of street and airplane noise. The deco is rather old-fashioned for a hotel that opened in 2021, with no smart features and some clear signs of wear and tear. The price is not too bad but is still 50% more than a much nicer and “smarter” hotel I stayed near the Chengdu Tianfu Airport. Breakfast buffet has a small but good collection. The millet congee and the tofu sheet salad are not bad! I may or may not come back, but I do hope the staff will keep people more informed of issues.
Response from Property: Dear guests, thank you for your stay. Your every need is the direction we sincerely strive for. We will definitely work harder and look forward to your next trip, so that we can create more perfect services for you.