2-chōme-33 Tomodachō, Wakayama City, Wakayama Prefecture, 640-8342, JapanView Hotel Details
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Guest Reviews of HOTEL LA SCALA
8.9/10
Very Good
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities9.0
Service8.7
Cleanliness9.1
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All reviews(57)
Positive reviews(55)
Reviews with photos/video(22)
Awesome rooms(26)
Clean and tidy(21)
Awesome amenities(16)
Awesome stay(15)
Great service(11)
Large rooms(9)
Many amenities(7)
Convenient location(5)
Negative reviews(2)
Guest User
D GRADE(1 Bedroom)
Stayed in Feb 2025
Family
4 review
7.0/10
Posted on May 27, 2025
The room is huge which is out of our expectation, lots of spaces for luggage, the room got everything you need which camee to our surprise, like cables with various plug, different texture if rubber band, all sort of facial care, and different flavours of body shower, shampp and conditioner etc.
theres even a supply station at the lobby if you still find not enough; as well as a drinks machine, which u can get coffee, matcha, chocolate and so on, it really made our day.
The hotel is around 15 mins walk from JR station, there is convenient shop nearby, it wont be a big problem if you drive, theres a free parking at the hotel as well.
Response from Property: We would like to express our sincere gratitude for your continued patronage.We hope you will continue to use our hotel in the future.All of our staff will continue to work hard to make this happen.We look forward to welcoming you again.
Hsiang Wen
A GRADE(1 Bedroom)
Stayed in Sep 2024
Solo traveler
51 review
8.0/10
Very Good
Posted on Oct 29, 2024
Good size room. If you are looking for a large room size, this will be a good choice.
Response from Property: We sincerely apologize for the late response.Thank you very much for choosing our hotel from among the many hotels available. We also thank you for taking the time to post your review. We are very pleased that we were able to provide our guests with a truly comfortable space. We will continue to strive to be a hotel that our guests will want to use again in the future, so we appreciate your continued patronage. All our staff look forward to welcoming you back.
Guest User
A GRADE(1 Bedroom)
Stayed in Feb 2024
Couple
2 review
10/10
Outstanding
Posted on Mar 6, 2024
Everything is good
Response from Property: First of all, I apologize for the late reply.Thank you very much for choosing our hotel from the many options available.Thank you for your highest rating.We are glad that you had a comfortable stay. We will continue to strive to provide an even more comfortable space, encouraged by your words of praise. We look forward to your continued patronage. Thank you for your comment. All our staff look forward to welcoming you again.
구름구름이
A GRADE(1 Bedroom)
Stayed in Feb 2025
Solo traveler
15 review
10/10
Outstanding
Posted on Mar 10, 2025
HOTEL LASCALA is a 3-star hotel located in Wakayama City, Japan, known for its comfortable rooms and convenient location. The hotel is ideal for travelers due to its excellent access to Wakayama's main tourist attractions. 
Pros:
• Location: The hotel is located in the heart of Wakayama City, making it easy to access nearby tourist attractions. 
• Rooms: The rooms are decorated in a modern and unique style, and offer comfortable beds and clean facilities.
Original textTranslated by Google
Response from Property: Thank you very much for staying with us this time. Thank you for your very honorable words. We will strive to maintain our facilities and improve our services, aiming to be a hotel that will satisfy you every time you stay. We are also sincerely looking forward to your next visit.
FionC
A GRADE(1 Bedroom)
Stayed in Feb 2025
Traveling with friends
43 review
9.5/10
Amazing
Posted on Mar 6, 2025
10 minutes walk from Wakayama Station. The room is large and clean. The bathroom is separated from the toilet and there is a bathtub. The amenities are very complete. The service staff is also very polite and the service attitude is good. You can also store your luggage
Original textTranslated by Google
Response from Property: Thank you very much for choosing Hotel La Scala from so many options. I'm glad you had a comfortable stay. We will continue to work hard and take your positive comments as encouragement to provide you with a more comfortable space. We look forward to your continued patronage. Thanks again for taking the time to comment. Our entire staff is looking forward to seeing you again.
Guest User
B GRADE(1 Bedroom)
Stayed in Feb 2025
Couple
16 review
9.5/10
Amazing
Posted on Mar 6, 2025
The room is very clean and tidy, the facilities are very new, and very considerate. There are hair straighteners for women, the dry and wet separation is very good, and there are free drinks
Original textTranslated by Google
Response from Property: Thank you for choosing our hotel among many choices. We appreciate your positive review of our hotel's facilities and amenities. We will continue to value our hospitality and strive to provide services that meet our customers' expectations. Thank you very much for your valuable feedback. Our entire staff is looking forward to seeing you again.
AntonioVan Leeunenhoek
S GRADE (1 Bedroom)
Stayed in Oct 2024
Business traveler
2 review
9.0/10
Great
Posted on Dec 5, 2024
Amenities that she will love. Room interior. 24-hour room service. If you go there without knowing that it used to be a boutique hotel, you will be surprised at the front desk. It's the best hotel for two people to talk about love. It's expensive on the weekends, but I'll forgive it.
Original textTranslated by Google
Response from Property: We deeply apologize for the late reply. Thank you very much for choosing our hotel from among the many options. We also appreciate your kind words about the hotel facilities. We will continue to value hospitality and strive to provide services that meet our customers' expectations. Thank you very much for sharing your valuable feedback. All our staff look forward to welcoming you again.
nobody*
A GRADE(1 Bedroom)
Stayed in Sep 2024
Family
38 review
7.5/10
Posted on Oct 31, 2024
A break midway through, with free parking, clean and spacious rooms, well-equipped, very clean, light and spacious, with free hot coffee snacks provided, very courteous. The front desk staff can communicate in English, making check-in and check-out very convenient and fast
Original textTranslated by Google
6/12
Response from Property: Again, I apologize for such a late response. Thank you very much for choosing Hotel LA SCALA. Thank you again for sharing your valuable feedback. We will continue to work hard to provide better services and great value accommodation plans so that our guests can stay comfortably. Please stay in our hotel again next time and let us know your comments and feedback. Our entire staff is looking forward to seeing you.
Guest User
A GRADE(1 Bedroom)
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 10, 2025
The equipment is very new, the room is large, the shower, wash basin and toilet are separated. Not bad
Original textTranslated by Google
Response from Property: Thank you very much for your stay. Thanks again for your kind words and post. We will continue to work hard to maintain our facilities and improve our services, aiming to provide you with a hotel that satisfies you every time you stay. We look forward to welcoming you again on your next visit to Wakayama.
Anonymous User
Double Room-Non-Smoking
Stayed in Jul 2024
Family
37 review
10/10
Outstanding
Posted on Sep 4, 2024
The facilities in the room are very complete, including refrigerators, microwaves, toothbrushes, combs, and these disposable items. The check-in procedure is simple and fast. When checking out, you only need to insert the room card into the machine. Leaving the hotel is very convenient and saves time on the road. When checking in, each room can choose five snacks, and each person can choose two machine drinks.
Original textTranslated by Google
Response from Property: Again, I apologize for such a late response. Thank you very much for staying in our hotel all the time. We also appreciate you taking the time to provide us with your feedback. We will continue to listen to your feedback and strive to be a hotel you want to stay at again, so we thank you for your continued patronage. Our entire staff is looking forward to seeing you again.
Jathan
B GRADE(1 Bedroom)
Stayed in Oct 2024
Traveling with friends
11 review
10/10
Outstanding
Posted on Dec 3, 2024
The hotel is located about a 15-minute walk from Wakayama Station and 2-3 bus stops away from Wakayama. The elevators in the hotel are separated from each other. Parking is free and there are free snacks and coffee and tea drinks (vending machines). The toilet and bathroom are separated and the space is not small.
Original textTranslated by Google
Response from Property: 再次,我對這麼晚的回覆深表歉意。非常感謝您從眾多的選擇中選擇了我們的酒店。 我們非常感謝您對酒店設施的讚美。 我們將繼續重視我們的熱情好客,並努力提供滿足客戶期望的服務。 非常感謝您寶貴的回饋。 我們全體員工期待您的再次光臨。
Bubumum
B GRADE(1 Bedroom)
Stayed in Mar 2024
Family
8 review
8.0/10
Very Good
Posted on Apr 24, 2024
The room is bigger than expected and the bed is big enough for our family of three💗
The place is very convenient and very close to Wakayama Castle.
There is also a convenience store nearby downstairs, which is very nice👍
Original textTranslated by Google
Response from Property: 非常抱歉,這次回覆這麼晚。非常感謝您入住。 我們非常感謝您對此住宿提供的回饋。非常榮幸得到您的讚揚。未來我們也會繼續努力,在服務上滿足您的期望。 我們全體員工期待您的再次光臨。
Lam.
C GRADE(1 Bedroom)
Stayed in Feb 2024
Couple
41 review
10/10
Outstanding
Posted on Mar 29, 2024
The location is convenient, close to Wakayama Castle. The environment is clean and beautiful, the place is comfortable, and you can have a good time. Free self-service drinks and snacks are provided in the lobby, as well as free parking.
Original textTranslated by Google
Response from Property: First of all I'm sorry for replying so late. Thank you very much for staying at Hotel Scala. Thanks again for taking the time to comment. Thank you for your compliments on the facilities and cleanliness. We will continue to work hard to provide you with a comfortable space and time that satisfies you. We would be very happy if you could stop by when you come to Wakayama. We look forward to welcoming you again soon.
saladin
C GRADE(1 Bedroom)
Stayed in Jan 2024
Family
5 review
10/10
Outstanding
Posted on Feb 14, 2024
It is a 10-minute walk from Wakayama Station and a 15-minute walk north to Don Quijote Wakayama. There is a small square 100 meters south where many children play. The hotel is very clean. The uncle at the front desk is very friendly and explains things carefully with a translator. Luggage can be stored in advance. The room has a bathtub and a special glass door. Breakfast is delivered to the room at the scheduled time. Very good accommodation experience.
Original textTranslated by Google
Response from Property: First of all, I'm sorry for replying so late. Thank you very much for choosing our hotel from many choices. Thank you for your top rating. I'm glad that you had a comfortable stay. Encouraged by the good reviews from our customers, we will continue to work hard to provide a more comfortable space. We look forward to your continued patronage. Thank you for your review. All of our staff look forward to having you visit our store again.
Guest User
B GRADE(1 Bedroom)
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Oct 8, 2024
The room is bigger and neater than expected. Maybe the hotel is positioned more like a love hotel? But this does not affect our family stay, and the price/performance ratio is quite high.
Original textTranslated by Google
Response from Property: 再次,我對這麼晚的回覆深表歉意。非常感謝您在眾多的酒店中選擇我們酒店。 我們也感謝您花時間發表評論。我們非常高興能夠為我們的客戶提供真正舒適的空間。 我們將繼續努力成為顧客將來願意再次入住的酒店,因此我們感謝您一直以來的惠顧。我們全體員工期待您的再次光臨。