Hampton Inn & Suites Worcester Reviews

Great service but location not ideal, there was also no parking spots available had to park in the front of the hotel. Despite this we had a very enjoyable experience and recommend it for those just passing by for a few days.

Not worth the money

The facility was excellent! The breakfast was awesome. The pool is great. Gym is quiet. Overall amazing room and a great comfort.

I stayed in the Hampton Inn because of it's proximity to my doctors office. It was forecasted to snow and my doctor's appointment was absolutely necessary for me to receive my infusion of medication on schedule despite the forecasted snow. The service I received was good although it began with some confusion about my bill. My reservation was prepaid but it took a while to find this information in the hotel's computer system. I had a restful evening and got to my appointment in the morning without incident and for this I am grateful. There were a few issues that I think need to be addressed. First, ice was not available on each floor and there was no complimentary water in my room. I was disappointed with the unsatisfactory condition of the refrigerator and there was no recycling bin in my room. There was no handle or bar on the shower door to open the door after showering and there was no place to put my towel convenient to the shower stall once I was done. The toilet paper holder was awkward to use forcing me to remove the toilet paper from it and leave it on the sink. These issues are minor in nature but cumulatively they made my stay below average for the price I paid. It was not horrible and no part of my stay was compromised but I have stayed at other Hampton Inns that were exceptional, which is why I chose this one for this important stay. I did have a choice of a Marriot equidistant from my doctor's office. In the future, if I am in need of staying overnight convenient to my doctor's office, I will give the Marriot a chance. Thank you for your attention to these issues and I am hopeful that they are addressed to make the stay of other travelers exceptional.

We booked a two-bedroom room and arrived at the hotel at 1:00 PM. We asked the front desk if we could check in early, and they readily agreed. They also provided directions, a map, and even offered us a bottle of mineral water. The stay was pleasant. The breakfast was limited in variety.

Very good hotel, clean and tidy, large room, very comfortable bed, we stayed for two nights, breakfast was simple, hygienic and delicious, coffee and tea in the lobby were unlimited for guests, highly recommend everyone to stay here.

The lobby has a fireplace and plenty of sofas, creating a warm and welcoming atmosphere. The bathroom was bright and clean. The 24-hour fitness room is small but well-equipped. I feel that Hotel Hilton's hotels are generally very good and I will choose more of their hotels in the future.

The hotel is right behind the Worcester Courtyard, the rooms are large and clean, and they share a large parking lot with the Worcester Courtyard which is also very nice!

The room is clean and spacious, the transportation is convenient, and the price/performance ratio is good.

Very satisfied, the room is large, the bed is comfortable, and free coffee is provided 24 hours a day.

1. The hotel is next to a huge garbage disposal plant. The garbage disposal machines work all night and make huge noise. The soundproofing of the room was poor and it was impossible to sleep. 2. Unreasonable charges. I checked in that night and asked to leave the hotel early because of the noise. I applied for a refund for the next day, but was rejected. After being unable to sleep all night, I left the hotel early in the morning, but my parking fee for two nights was deducted, which has not been refunded to this day.

The best choice next to my son’s school