Hilton Garden Inn Zhuji East

Hilton Garden Inn Zhuji East Reviews

Hilton Garden Inn Zhuji East

No.76, Jidong Road Zhuji, Zhuji, Zhejiang, ChinaView Hotel Details
Hilton Garden Inn Zhuji East
Hilton Garden Inn Zhuji EastHilton Garden Inn Zhuji EastHilton Garden Inn Zhuji East
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Guest Reviews of Hilton Garden Inn Zhuji East

9.3/10
Very Good
107 review
Verified reviews
Location9.2
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(107)
Positive reviews(104)
Reviews with photos/video(30)
Awesome rooms(33)
Friendly front desk staff(15)
Delicious breakfast(11)
Garden view(9)
Awesome gym(9)
Easy to get around(7)
Many amenities(6)
Well decorated(5)
Negative reviews(3)
SteadySyria
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 24, 2025
A Great Stay at Hilton Garden Inn Zhuji! I recently stayed at the Hilton Garden Inn Zhuji with my two kids, and it turned out to be such a warm and wonderful experience. The front desk staff were incredibly helpful and friendly, which made us feel right at home. When my phone couldn’t connect to the Wi-Fi, they patiently helped me get it sorted out quickly. They also recommended some amazing local snacks in Zhuji, which was really thoughtful. What made our stay even more special was the breakfast the next morning—we got to try the famous Xishi Tofu! It was so delicious and interesting to taste this local delicacy, especially since I learned that Xishi is one of the Four Great Beauties in ancient Chinese history. Both the room and the lobby were spotlessly clean. The lobby was spacious, and there was a claw machine that my kids loved—they played there for ages and had a blast. All in all, this is a fantastic hotel that I’d definitely recommend to anyone visiting Zhuji. We had a great time and will surely come back!
Response from Property: 尊敬的客人,感謝您選擇諸暨東希爾頓花園酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您與家人在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
Guest User
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 20, 2025
I had a really good stay at Hilton Garden Inn Zujhi East. The location is convenient and easy to get around from. The staff were very welcoming and helpful from check-in to check-out, which made the whole experience smooth. The room was clean, comfortable, and had everything I needed. The bed was super comfortable and I slept really well. Housekeeping did a great job every day. The hotel was recently renovated, and the room had modern amenities. Breakfast was very nice with plenty of options to choose from, and the quality of food was excellent. The restaurant staff were also attentive and friendly.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇並下榻諸暨東希爾頓花園酒店!我們的宗旨是為每一位客人提供始終如一的高品質及多元化服務,以達到您的要求與期望。相信在您的支持下,我們將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。真誠期待您的再次光臨!
Mouchonger
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Business traveler
11 review
4.0/10
Posted on Sep 30, 2025
I had sunflower seeds and unexplained water leaking into my room. I expected the hotel to apologize and move on. Instead, they repeatedly evaded responsibility! The Hilton brand has really lost value!
Original textTranslated by Google
Response from Property: Dear guest! Thank you for choosing to stay at the Hilton Garden Inn Zhuji East and for your candid feedback. We regret that we did not meet your expectations. We are currently investigating the room issue you mentioned and have determined that the room was clean upon check-in. If you had reported any unexplained water leaks upon check-in, we would have offered to relocate your room. Regarding your unexpected discovery of fruit shells and unexplained water leaks during check-out the next day, the hotel management team takes this matter very seriously and will investigate each case individually. Thank you again and we look forward to welcoming you back to our hotel next time you visit.
_WeChat260936****
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Sep 22, 2025
The hotel's facilities are all very new, with a gym and a small garden on the fourth floor. After a workout, you can enjoy the night view from the garden. The front desk staff were very friendly and helpful, smiling and greeting even those passing by. The lobby has a large seating area with free drinks and self-service coffee. The room was clean, odor-free, and the mattress was very comfortable, which I loved. The hotel's location is very convenient, especially near the Xishi Hometown Scenic Area. The breakfast in the restaurant was also delicious. Overall, my stay was very pleasant.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Hilton Zhuji East and for taking the time to share your experience so thoughtfully. As a valued guest of our hotel, your recognition of our service is our constant goal and motivation. We are delighted that you and your family enjoyed an unforgettable and enjoyable stay here. We will spare no effort to continue to strive for an even better experience for our guests. We wish you success in your work and a happy life!
1329679****
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Business traveler
1 review
10/10
Outstanding
Posted on Sep 21, 2025
The room was very clean, the service was very good, and they even gave us some fruit. I will choose this hotel again next time.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Hilton Garden Inn Zhuji East. Thank you for your positive feedback on our hotel services. We hope you will continue to support us and strive to provide you with a better service experience. Your support is the driving force behind our progress. We hope to see you again soon and wish you a safe journey and a happy life.
M511076****
Garden Twin Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Family
2 review
10/10
Outstanding
Posted on Nov 16, 2025
The hotel is very nice, the environment is great, and Mandy at the front desk provided excellent service. I'll definitely come again.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住諸暨東希爾頓花園酒店。感謝您對於酒店住宿服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
Xiaoxiaoxiao…
Garden Superior Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Other
8 review
10/10
Outstanding
Posted on Nov 12, 2025
The stay was great. Shirley at the front desk was very welcoming and friendly. The room was also very clean. I really liked the newly renovated hotel's decor. There's a gym and laundry room, as well as a large rooftop garden with a great view. I would definitely choose this hotel again next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住諸暨東希爾頓花園酒店。感謝您對於酒店Shirley服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
M733742****
Garden Superior Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 11, 2025
Five stars for this stay! The entire process, from booking to check-out, was smooth. The hotel lobby was grand, and the rooms were warmly and elegantly decorated with great views. Special praise goes to the cleanliness of the guest rooms; the attention to detail was impeccable, and the floors were spotless even when barefoot. A shout-out to Kiki Seven at the front desk—she was incredibly energetic and made everyone feel better. Overall, it was a fantastic value stay!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuji East. We appreciate your positive feedback on our hotel service and hope you will continue to support us. We will strive to provide you with an even better service experience. Your support is our motivation, and we look forward to seeing you again soon. We wish you a pleasant journey and a happy life.
M508664****
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 9, 2025
A great trip! The newly renovated hotel room was lovely, and Shirley at the front desk was incredibly friendly, patient, and attentive. The only downside was the construction noise outside the door. I'd definitely stay here again.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time out of your busy schedule to review your stay and share it with other guests. Your patient and detailed feedback is the greatest affirmation of our service and a continuous source of motivation for us to do better. We highly value the experience of every guest who stays at our hotel, and providing you with a positive service experience is our service principle and top priority. We will continuously optimize our services and products to bring you a better experience and a more memorable stay. We sincerely look forward to your next visit and wish you a pleasant trip and success in your work!
Anonymous User
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Couple
8 review
10/10
Outstanding
Posted on Nov 12, 2025
My stay at this hotel was very pleasant. The facilities were complete, and the room had all the amenities I needed, meeting all my requirements. The location was excellent, close to the city center, making it very convenient for getting around. The room was clean and tidy, with meticulous housekeeping service every day. The staff were warm and responsive, making me feel very welcome. Overall, this is a hotel I would highly recommend.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at the Hilton Garden Inn Zhuji East. Thank you for your positive feedback on KIKI's service. We hope you will continue to support us, and we will continue to strive to provide you with an even better service experience. Your support is our motivation to improve. We hope to see you again soon. We wish you a pleasant journey and a happy life.
Anonymous User
Garden Superior Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Couple
6 review
10/10
Outstanding
Posted on Nov 15, 2025
The service was excellent and the facilities were brand new. I'll definitely come again!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇諸暨東希爾頓花園酒店,並花費寶貴的時間給予我們好評。我們非常榮幸得知酒店的服務及設施為您帶來了滿意的入住體驗,這也是我們一直以來努力和追求的目標。再次感謝您的讚賞與喜愛,酒店每位員工都真誠地期待與您的下一次見面!
110334****
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 15, 2025
Great, the receptionist Xingxing was also very helpful and provided excellent service.
Original textTranslated by Google
Response from Property: 尊敬的客人您好,諸暨東希爾頓酒店向您表示最誠摯的問候!很高興看到您對入住體驗感到滿意,對此我們表示感謝。我們已將您的表揚第一時間轉達給了員工,我們會一如既往不斷為我們尊貴的賓客提供優質的入住體驗。您的認可是我們最大的動力,希望不久之後能與您再次相遇,祝您旅途順利,生活愉快!
_WeChat266429****
Garden Twin Room (Petrov Bath Products + Serta Bedding)
Stayed in Oct 2025
Business traveler
2 review
10/10
Outstanding
Posted on Nov 13, 2025
The room was okay, and Shirley's service was excellent. The decor was also very new.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住諸暨東希爾頓花園酒店。感謝您對於酒店Shirley服務給予的好評,希望您能繼續支持我們,我們會繼續努力為您帶來更優質的服務體驗,您的支持是我們進步的動力,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快。
Anonymous User
Garden Twin Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 27, 2025
Please write down that Ada at the front desk provided good service and professional check-in. Thank you.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Hilton Garden Inn Zhuji East and for taking the time to share your experience so thoughtfully. As a valued guest of our hotel, your recognition of our service is our unwavering goal and motivation. We are delighted that you and your family enjoyed an unforgettable and enjoyable time here. From your words, you can sense the warmth and happiness that surrounded you. We will spare no effort to provide you with an even better experience. We wish you success in your work and a happy life.
Tianyingyilushunfeng
Garden Double Bed Room (Petrov Bath Products + Serta Bedding)
Stayed in Aug 2025
Couple
11 review
10/10
Outstanding
Posted on Sep 27, 2025
It felt very good. Service: Great attitude and excellent service. Cleanliness: Clean and tidy. Environment: Newly renovated hotel, no smells.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Hilton Garden Inn Zhuji East. We are honored to receive your positive feedback on our hotel facilities and services. Every member of our staff is delighted to provide you with attentive service and a home-like experience. Your satisfaction is our greatest honor and the driving force behind our continuous improvement. We look forward to seeing you again.