5-Star Hotels in Chiba Prefecture, Japan

This was my second stay here, after a 7-year gap. This time, to avoid the hassle of switching hotels, I decided to stay for a full 9 days. First, the positives: 1. **Great Location & Easy Access**: It's right outside Shin-Urayasu Station on the JE line, directly accessible via a connecting skybridge. 2. **Convenient Amenities Nearby**: There's a large shopping mall close by with plenty of dining options, and a Lawson convenience store downstairs. 3. **Free Disney Shuttle**: They offer a complimentary shuttle service to Disneyland. 4. **Excellent Airport Bus Service**: The airport bus stop is conveniently located at the hotel entrance. We took the earliest bus at 5:10 AM to Haneda Airport and arrived in about 40 minutes. 5. **Kid-Friendly Feature**: There's a projector on the second-floor reception area that keeps younger children entertained, which my child really enjoyed. Now, for the downsides: 1. **Shift Towards Budget**: Compared to my stay in 2019, it feels like the hotel has adopted a more economical approach. Is this a post-pandemic consequence? Disposable amenities are self-service on the second floor, and their quality is quite mediocre. 2. **Surprising Housekeeping Policy**: Upon check-in, I was explicitly told that housekeeping would only be provided on two of my nine days (once every three days), with only towel changes on the other days. I thought I misheard and had to confirm it. Honestly, this is the first time I've encountered such a policy in all my domestic and international hotel stays. I can understand changing bed linens every few days, as I don't change them daily at home, but being told that actual cleaning services wouldn't be provided at all on certain days was a first. This wasn't the case in 2019, and there was no mention of this policy in the hotel information on Ctrip, which surprised me. After complaining to Ctrip, the issue was resolved, and daily cleaning was provided thereafter. If they're not going to clean, then they should reduce the room rate for those days. But the daily rate remained the same, so why wasn't my room being cleaned? 3. **Lack of Guest Hospitality**: My 9-day stay was to celebrate my child's 4th birthday. I emailed the hotel beforehand, hoping for a small cake, which most hotels in my home country readily provide. However, the hotel's reply only provided a link to an all-Japanese website for me to purchase and reserve one myself. A 9-day stay for a birthday, and that's all they offer? It really felt like the hotel has no guest courtesy policy. 4. **Subpar Room Cleanliness**: The room cleaning was generally poor. There was dust on the kettle and table. On the day I checked in, I even found a pink hair tie left by the previous guest in the light trough behind the headboard. Perhaps because I stayed here in '19, I had certain expectations. But times have changed, and it seems the hotel's operational policies have too. Guests should decide for themselves if it meets their needs.

Highly recommend this hotel! The shuttle bus makes it super convenient to get to both the mainland attractions and the ocean. The AEON mall nearby is great for shopping and grabbing a bite to eat. The hotel staff are all very friendly, and the breakfast is delicious with a wide variety of options. The hotel is clean and well-maintained. It's an excellent choice, and I'd definitely recommend it to friends. The value for money is exceptional, and the four-person bed was very comfortable. Plus, there's a Komeda Coffee right across the street, and the supermarket has plenty of options for a late-night snack back at the hotel.

The room was spacious enough to fully open a 29-inch and a 20-inch suitcase, which, for Japan, speaks for itself in terms of value. It's very close to Maihama Station, making travel convenient, and it's a hundred times quieter than the Hilton across the street. The first floor of the Hilton was like a noisy flea market by comparison.

This was our first trip to Japan and we had an amazing time. This hotel was amazing. The room service was great and we got our room cleaned everyday at a set time. Every evening we went back to our room the amenities were always restocked. The bath robs, pajamas and slippers were the best. But what topped it off was the room we booked had a balcony where we were actually able to open the door and sit out there and see the amazing view.

The Hilton Tokyo Bay is located within the Disney Resort, offering convenient bus services to Maihama Station, Haneda Airport, and Narita Airport. There's also a shuttle bus to Disney Bayside Station, just a five-minute ride away. The hotel features a Lawson convenience store and a Disney shop. What I wasn't too happy with was the Hilton benefits. I stayed in an Executive Room for three nights, and the Executive Lounge, located on the ground floor, was a bit underwhelming. There were long queues for breakfast and afternoon tea. For those visiting Disney, I'd suggest that an Executive Room isn't really necessary.

Relatively good, very good location for visiting disney parks. Overall good large room, only thing is it is a bit of an old hotel and the rooms do show age. Also, I tried both the restuarant and the breakfast buffet both, a bit too expensive for what is provided so wouldn't recommend. Nice view out of rooms too.

Please read my review before booking. Most reviews are filled with subjective feelings rather than objective functional details. First, I booked a Main Building Grand Balcony Room, which is located on floors 9-11. The decor is at least 15-20 years old. There was a strong musty smell in the hallway and inside the sea-view rooms. The lighting was dim, and the facilities were outdated, making it practically uninhabitable. Based on the decor style, the standard twin and triple rooms on floors 3-5, the deluxe twin rooms, and the Main Building Grand Rooms on floors 9-11 all share a similar style, suggesting they were renovated around the same time. The room conditions were poor. After discussing with the staff, I was moved to an 8th-floor Jumbo Room, which has an ocean theme, was renovated in recent years, and offers significantly better room conditions. I recommend booking rooms on the 8th floor. Also, judging from pictures, the Park Wing rooms appear to be newly renovated, but this is just a guess; I suggest emailing the hotel to confirm. Second, rooms are divided into garden view and sea view. The garden view allows you to see the Disneyland fireworks at night, but the daytime view is unremarkable. Choose based on whether you plan to watch fireworks inside the park. Third, the hotel offers an airport shuttle. You can refer to the image for shuttle times from the hotel. For shuttle times from the airport to the hotel, you can scan the QR code to visit the bus official website. Fourth, the hotel does not have a convenience store. You'll need to walk about 10 minutes to the Hilton to buy things or use Uber Eats. Fifth, there are plenty of restaurants, but the prices are a bit high for Chinese visitors, and they don't operate late into the night. Overall, I would book again if the price is right, but I would be very selective about the room type. For the same price, I might choose the Hilton for convenience in shopping.

My stay was absolutely delightful! The room was spacious, bright, and designed with a modern minimalist style that created a relaxing atmosphere. The bathroom amenities exceeded expectations-premium toiletries and even a Dyson hairdryer, a thoughtful touch that elevated the experience. The bedding was plush and comfortable, and cleanliness was impeccable-every corner was spotless. The location was ideal, especially convenient for early flights or late arrivals. Staff were warm and efficient during check-in. Overall, this hotel delivers excellent value, comfort, and convenience. Highly recommended!

Excellent location. Room view facing Tokyo Bay & Mt. Fuji was stunning. Extremely clean—-only oversight was trundle bed beneath main bed. Cover needed cleaning. But looked like it hadn’t been used in forever. Amazing shower & Japanese-style shower room. Great reading lights at bedside—-something relatively rare. Very comfortable stay. Hotel restaurant not vegan friendly, however. But overall location & price were great & I’d definitely stay again. Easy 20-minute walk to Tokyo Disneyland entrance OR frequent bus rides in the vintage looking RV to Maihama Station.

The good thing is there is free shuttle from Narita airport, the bus driver is very helpful, he helps us to put our baggage into the bus. But there are 17 hotels around the area providing same service. Its about 20 minutes by bus from Narita airport to Hotel. 1. Facility: The hotel is aged, but clean. The lift is old, anyone can access to the room floor. The hotel is just giving 2 bottle mineral waters (400ml each), when i request addtional, they just willing to give another 2 bottles, it was almost 12am in the mid night, i need to buy water at the Family mart at Mystay hotel, because the 7-11 in Hilton Narita closed at 11.00pm. This is strange to me, normally 5 star hotel give unlimited complimentary water. i was staying with my family in the Hilton Tokyo Bay during this trip, this hotel is providing water dispenser and ice maker at each floor, which is much more convenient. 2. Food Due to early morning flight, we settle our dinner at Terrance Restaurant dinner buffet, the cost is JPY 7500 during weekend, and they are running 30% off for room guest. The price is good, but the food quality is under average and limited choice.