Excellent customer service, starting from Front Office Desk and assistants, Breakfast staff and Pool/Beach assistants. Everyone was very accommodating, e.g. arranging transportation at the very last minute. always extend beyond what we asked. Plenty of amenities from gym/game room to beach activities. Pool and beach area were well maintained, clean everyday. Would book again and recommend to friends.
Great stay. Unfortunately the pool and bar were closed due to maintenance but this did not affect our stay at all. Jude our butler was amazing and the breakfast to our room was out of this world. Bottle of wine and an anniversary cake for my husband and I. They did not leave out the kids, they made sure they had sweet little treats too. Definitely recommend this hotel.
My stay at El Nido Resorts Lagen Island was nothing short of extraordinary. The staff's warmth and genuine hospitality were exceptional; they always wore smiles and went above and beyond to ensure a memorable experience. From assisting with ferry bookings to surprising me on my birthday with a beautifully decorated bed and a delightful cake, their thoughtfulness was truly heartwarming. Special thanks to Carell, Jojo, Harnie, John, and Arvin for their outstanding support.
The resort's happy vibe upon arrival sets the tone, and you leave with a smile, longing for more. The complimentary tours, seamlessly integrated into the package, were made exceptional by the supportive guides, creating a private and well-timed experience. Opting for the overwater bungalow was a unique and enchanting experience, adding to the paradise that is El Nido Lagen Island.
The buffet-style meals offered three times a day were a culinary delight. I wholeheartedly recommend El Nido Resorts Lagen Island for an unforgettable and highly recommended getaway. Thank you for an exceptional stay!
Amazing experience with super flexible hospitality service! It was a great gesture from the team to pack us some water and sandwiches during our 6AM check-out and 5-hour van transfer to PPS airport! Thank you so much for your kindness.
Regarding the room itself — super clean and well maintained. Aesthetics are on point. The bed is the comfiest I’ve slept on in a while!
Take a one-hour speedboat ride from Batangas Port to Friday Resort in Puerto Galera. A paradise, the room facilities and service quality are first-rate, and the quality of the hotel's food needs to be further improved. It is a holy place for vacationing with children and family. Why do Chinese people rarely go to this island for vacation? It is considered a virgin island.
My husband and I celebrated our second year anniversary at Cauayan. We considered other resorts but we have definitely made the right choice. The island is just breathtaking! We were greeted with a warm welcome by the hotel staff and were escorted to our beautiful villa. My husband arranged a private tour of El Nido islands, where we ended up visiting about 7 spots with our guide even acting as our photographer (he took fantastic photos and videos too). In terms of food, the buffet breakfast offered a wide array of food selection. For lunch / dinner, we enjoyed all that we ordered (though some are really very spicy, so take note). The bar staff can concoct amazing drinks as per your mood & whim. I particularly enjoyed the spa and wished I booked a much longer massage. Our stay at the island became so much more meaningful when we witnessed hawksbill sea turtles being released to the ocean….As amazing as all these are, the best part of our stay in Cauayan is the friendly and customer focused staff. They prioritize the customers’ needs, always have a smile on their faces and have just made our stay in El Nido a memorable one. Thank you Cauayan and we will surely return for another amazing experience at your island!
The resort is remote but it has spectacular views of a tranquil bay. The infinity pool looks out to it and surrounding islands. We upgraded to a bay view bungalow which is much nicer than the cheaper waterfront room. The food is very good and the service is even better. The island hopping tours are great. The gym is very small though if you are into fitness. There is no beach. Other than that, it is a great resort. Quiet and peaceful.
Beautiful place with a clean beach and christal clear water, a good service and average food quality. Difficult to reach, but any transfer is perfectly organized by Hotel management.
As nice as the location is and understanding that they need to have a own power and water plant, complex logistics, it is in my personal opinion heavily overpriced. Breakfast and food quality in general is nothing special, but priced as 5 Star resort in the Maldives, where you are pampered like a king/queen.
A boats trip for 500€ with a ham and cheese toast and on a wooden junk cutter is just not worth, as nice as all staff is.
I enjoyed the time, but would not repeat it. There are much better value for money offers in this luxury category.
The resort was on an isolated island. Took 20-min car ride from the airport and 45-min boat ride from the port to the island. Our room was supposed to be ocean view, just right behind the sunrise villas. Unfortunately, the trees have grown high & hardly can we see the ocean. So best to go to the beach and enjoy the sceneries there. Not worth paying extra, unless it's sunset villa. Breakfast was acceptable, but in-room dining service need improvement. Especially, the cleaning up part. The swimming pool is under maintenance and I thought seafood & sashimi would be good, but nope, which is a bit extra disappointing. However, the general experience was good since the staffs are very nice and polite. We received different types of local snacks daily and turned out the kitchen made Filipinos food better than international ones. For morning hiking to Eagle Point, it's not really worth it, unless you have a drone to have 360-degree view. Intended to rate 3.8/5, but I got to see the sea turtle so 4/5 ~
Amazing location with a stunning beach! The Beach Casita provided great privacy, and we loved walking through the small path to reach the beach. Overall, it was a fantastic stay. However, the booking trouble with the private flight was quite frustrating. Hope this can be improved in the future.
Great
42 reviews
9.2/10
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GGuest UserMy experience at Princesa Garden was beyond my expectations.
To be honest, I was a bit worried at first because I had read a review saying the resort wasn’t nice and had many issues, especially due to ongoing renovations. But when we arrived, I was pleasantly surprised—it was actually very nice!
The resort was clean, the staff were incredibly accommodating and helpful, and the overall atmosphere was relaxing. The food was great—yes, it was a bit pricey because of the added VAT and service charge, but it was delicious, so it was worth it.
Overall, I would definitely recommend this place! 😊
KKaliannaThe resort was on an isolated island. Took 20-min car ride from the airport and 45-min boat ride from the port to the island. Our room was supposed to be ocean view, just right behind the sunrise villas. Unfortunately, the trees have grown high & hardly can we see the ocean. So best to go to the beach and enjoy the sceneries there. Not worth paying extra, unless it's sunset villa. Breakfast was acceptable, but in-room dining service need improvement. Especially, the cleaning up part. The swimming pool is under maintenance and I thought seafood & sashimi would be good, but nope, which is a bit extra disappointing. However, the general experience was good since the staffs are very nice and polite. We received different types of local snacks daily and turned out the kitchen made Filipinos food better than international ones. For morning hiking to Eagle Point, it's not really worth it, unless you have a drone to have 360-degree view. Intended to rate 3.8/5, but I got to see the sea turtle so 4/5 ~
GGuest UserExcellent customer service, starting from Front Office Desk and assistants, Breakfast staff and Pool/Beach assistants. Everyone was very accommodating, e.g. arranging transportation at the very last minute. always extend beyond what we asked. Plenty of amenities from gym/game room to beach activities. Pool and beach area were well maintained, clean everyday. Would book again and recommend to friends.
AAlma CMy husband and I celebrated our second year anniversary at Cauayan. We considered other resorts but we have definitely made the right choice. The island is just breathtaking! We were greeted with a warm welcome by the hotel staff and were escorted to our beautiful villa. My husband arranged a private tour of El Nido islands, where we ended up visiting about 7 spots with our guide even acting as our photographer (he took fantastic photos and videos too). In terms of food, the buffet breakfast offered a wide array of food selection. For lunch / dinner, we enjoyed all that we ordered (though some are really very spicy, so take note). The bar staff can concoct amazing drinks as per your mood & whim. I particularly enjoyed the spa and wished I booked a much longer massage. Our stay at the island became so much more meaningful when we witnessed hawksbill sea turtles being released to the ocean….As amazing as all these are, the best part of our stay in Cauayan is the friendly and customer focused staff. They prioritize the customers’ needs, always have a smile on their faces and have just made our stay in El Nido a memorable one. Thank you Cauayan and we will surely return for another amazing experience at your island!
AAnonymous UserBeautiful place with a clean beach and christal clear water, a good service and average food quality. Difficult to reach, but any transfer is perfectly organized by Hotel management.
As nice as the location is and understanding that they need to have a own power and water plant, complex logistics, it is in my personal opinion heavily overpriced. Breakfast and food quality in general is nothing special, but priced as 5 Star resort in the Maldives, where you are pampered like a king/queen.
A boats trip for 500€ with a ham and cheese toast and on a wooden junk cutter is just not worth, as nice as all staff is.
I enjoyed the time, but would not repeat it. There are much better value for money offers in this luxury category.
VVendlerThe resort is remote but it has spectacular views of a tranquil bay. The infinity pool looks out to it and surrounding islands. We upgraded to a bay view bungalow which is much nicer than the cheaper waterfront room. The food is very good and the service is even better. The island hopping tours are great. The gym is very small though if you are into fitness. There is no beach. Other than that, it is a great resort. Quiet and peaceful.
JJ99WNGAmazing experience with super flexible hospitality service! It was a great gesture from the team to pack us some water and sandwiches during our 6AM check-out and 5-hour van transfer to PPS airport! Thank you so much for your kindness.
Regarding the room itself — super clean and well maintained. Aesthetics are on point. The bed is the comfiest I’ve slept on in a while!
NNadene JamesGreat stay. Unfortunately the pool and bar were closed due to maintenance but this did not affect our stay at all. Jude our butler was amazing and the breakfast to our room was out of this world. Bottle of wine and an anniversary cake for my husband and I. They did not leave out the kids, they made sure they had sweet little treats too. Definitely recommend this hotel.
GGuest UserTake a one-hour speedboat ride from Batangas Port to Friday Resort in Puerto Galera. A paradise, the room facilities and service quality are first-rate, and the quality of the hotel's food needs to be further improved. It is a holy place for vacationing with children and family. Why do Chinese people rarely go to this island for vacation? It is considered a virgin island.
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