4-Star Hotels in Riau, Indonesia

The location is fantastic, seriously the best! Cleanliness, though, was just so-so. The pillowcases looked really worn out and were pilling. The sink also had mold in the crevices, probably because it's quite old. I stayed here because a friend was attending a wedding. The best part, without a doubt, is the swimming pool. I always love the vibe there! 🫰🏻

I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.

This hotel offers a wide range of facilities to meet guests' needs, whether for business, leisure, or special events. Typically, rooms come with basic amenities such as a bed, bathroom, and toiletries. Larger hotels often provide additional services like restaurants, spas, swimming pools, and conference rooms. Hotel locations are frequently chosen for their accessibility and convenience, such as in city centers, near tourist attractions, or close to airports. The quality of service is a key factor in guest satisfaction, so many hotels strive to provide the best possible service, from cleanliness and comfort to staff hospitality.

The room was great, with a nice city view. The staff were all friendly, the food was delicious, and the swimming pool was refreshing. Overall, I highly recommend this hotel for a weekend getaway. I even got a good deal when I checked in.

The room is clean The bed is not very comfortable, it needs a to be changed to a new one. Location is a bit far from the center. The gym is very small & disappointing, it's should NOT be called as a gym, but a room with 1 treadmill & a full set of dumbbell.

I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.

I really enjoyed my stay at this hotel. Besides being comfortable, it's right in the city center, close to large malls. Every time we had a staycation with the kids, swimming here was very comfortable. What really impressed me was getting a birthday surprise from the hotel staff!

overall it was a good experience. The room was clean and comfortable, and the staff were friendly and helpful. The location is also convenient and easy to access. Everything was okay during my stay. It’s a nice place to stay if you are visiting Pekanbaru for business or a short trip.

Overall, it's good value for money, but there are some downsides. There was no hot water for showering. The front desk service was very welcoming, which is why I insisted on staying there. The only downside was the lack of hot water. The bed was comfortable, and the hotel was cleaner than other hotels, and not damp. If you don't mind the lack of hot water or the not-too-cold water, it's a good option.

The room was very comfortable, the AC was cold, and there's a pool behind the restaurant. Highly recommended! The room also smelled very nice.