4-Star Hotels in Riau, Indonesia

Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good. Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.

This is one of the oldest hotels in town but still maintains good service. Recommend this for business travelers.

To go hotel in Pekanbaru - I stayed at Fox Hotel Pekanbaru and was impressed by the hotel’s overall quality. The room was well-maintained, with a comfortable bed and modern amenities. Service was efficient—staff members were attentive and quick to assist with any request. The breakfast selection was satisfying, and the hotel’s central location made it easy to access nearby attractions and dining options. I would recommend this hotel for both business and leisure trips. As the hotel is connected with Pekanbaru Exchange, its offer a good place to wrap your night with some movie time in cinema and going back to hotel for rest

The room quite spacious, bathroom cleanliness just fair. But the room light very dimming. Not suitable for work inside room because even though all lamps is turned on.

Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good

Perhaps improvements are needed regarding vehicle parking. It would be better if the parking attendants were to guide the vehicle so that it would be more comfortable and could accommodate more people because there are so many guests who come for various events, and parking is also paid for guests who are not staying overnight.

The hotel itself is lovely, but the rooms absolutely reek. Literally. An unpleasant odor lingers in the hallway, presumably due to the carpets needing replacement. The food and breakfast, however, were delicious and certainly a highlight. Overall, it was just okay.

The hotel is ok. Sound proof is poor. You can hear sound from the corridor. Maintenance needs to keep up. The air-conditioner is leaking at the lobby area The staff is not taking action. Just acknowledge the issue.

Our kids always love staying here. The rooms are clean and the service is excellent. The breakfast is delicious and offers a wide variety.

One of the best hotels i stayed in Dumai Indonesia. Friendly staffs and great facilities. Breakfast choice was wide in variety with Chicken Porridge that's delicious. They also have free shuttle service to the Ferry. Definitely the place of my choice. Highly recommended