Malaysia Arrival Card Guide 2026: Requirements, How to Apply Online

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Malaysia Digital Arrival Card (MDAC)

The Malaysia Digital Arrival Card (MDAC) is a must-have for travelers heading to Malaysia. Discover everything you need to know about getting your MDAC—including who needs one, where to find the official website, how to apply online, when to submit, any associated fees, and some handy tips for a smooth arrival.

Do Australians Need to Complete the Malaysia Digital Arrival Card (MDAC)?

Do I Need to Complete the Malaysia Digital Arrival Card (MDAC)?

Source: Ministry of Foreign Affairs of Malaysia

Yes, Australian citizens must complete the Malaysia Digital Arrival Card (MDAC) prior to entering Malaysia.

Even though Australians enjoy visa-free entry for tourist and business stays of up to 90 days, the MDAC is a mandatory digital immigration arrival record that replaces the old paper landing card.

Key Details for Australian Travelers

  • Timeframe: Submit the MDAC online within 3 days prior to your arrival date (including the day of arrival).
  • Cost: It is completely free on the officialMalaysian Immigration Department Portal.
  • Per Traveler: Every passenger needs their own submission, including infants and children traveling on their parents' passports.
  • Per Entry: The MDAC is valid for a single entry only. If you travel to a neighboring country (e.g., Singapore) and re-enter Malaysia, you must submit a new MDAC.

MDAC Requirements for Non-Australian Citizens

1. Foreign Nationals (MDAC Mandatory)

All foreign nationals—regardless of whether they require a visa or enjoy visa-free entry—must submit the MDAC prior to entering Malaysia. This includes passport holders from:

  • China, India, the United States, the United Kingdom, Canada, European Union member states, Japan, South Korea, and all other ASEAN nations.

2. Exemptions (Who Does NOT Need MDAC)

Only specific categories of travelers are exempt from filling out the MDAC:

  • Singapore Citizens (fully exempt across all air, land, and sea checkpoints).
  • Malaysian Permanent Residents (MyPR) and Long-Term Pass Holders (e.g., Employment Pass, Student Pass, MM2H, or long-term spouse visas).
  • Diplomatic and Official Passport Holders.
  • Airside Transit Passengers who stay within the international transit area without passing through immigration.
  • Holders of a Bruneian General Certificate of Identity (GCI) or specific border pass holders.
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What is the MDAC, and How Does It Work?

MDAC Guide for International Travelers

Source: Ministry of Foreign Affairs of Malaysia

The Malaysia Digital Arrival Card (MDAC) is an electronic immigration form created by Malaysia's Immigration Department (Jabatan Imigresen Malaysia) to make your border crossing smoother and keep travel secure. It serves three main purposes:

  1. Captures essential traveler information—like personal details, your travel itinerary, accommodation plans, and health status—to share with immigration authorities.
  2. Speed through immigration and breeze past the lines at self-service auto gates (for eligible travelers)!
  3. Say goodbye to old-school paper arrival cards and hello to a smoother journey—this change cuts down on wait times while being kinder to the planet!

Keep in mind that the MDAC is completely separate from a visa—even if you're a visa-exempt traveler, you'll still need to complete it before you arrive.

🎁 Book cheap flights to Malaysia and find the best hotels! Plus, stay connected with a fast Malaysia eSIM!

When Should You Apply for and Submit Your Malaysia Digital Arrival Card?

When Should You Submit Your Malaysia Digital Arrival Card?

Source: Malaysia Digital Arrival Card (MDAC)

You can submit your MDAC starting 72 hours (3 days) before your arrival in Malaysia, including the day you land. To keep your details up to date, the official system won't accept any submissions made before this window opens.

For example, if your flight touches down in Kuala Lumpur on March 1, you’re all set to submit your MDAC starting February 28.
For a stress-free journey, be sure to submit your MDAC 1-2 days before you arrive. It’s best to avoid last-minute submissions—like while you're at airport check-in—to steer clear of any potential delays caused by Internet connectivity issues or form errors.

    How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online

    How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online

    How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online | Source: MDAC Malaysia

    Follow these simple steps to complete your MDAC with ease—just a heads-up that your core personal details can't be changed once submitted, so be sure to double-check everything before you hit that final button!

    Step 1: Keep an eye out for the 72-hour submission window

    Please make sure to access the official MDAC portal within 72 hours of your arrival, as any submissions made before this window will not be accepted.

    Step 2: Head over to the official MDAC website

    Head over to https://imigresen-online.imi.gov.my/mdac/main and click "Register" to kick off your application process.

    Alternatively, you can now fill out the MDAC directly through the MyNIISe app. The Malaysia Immigration Department has made the MDAC available on the MyNIISe mobile application, providing a convenient alternative to the web portal.

    Step 3: Get Your Details Ready

    Get these details ready before you start to ensure a smooth, delay-free experience:

    • Personal details: Passport number, full legal name (exactly as it appears on your passport), date of birth, nationality, gender, international contact number, and email address.
    • Travel Details: Arrival date, mode of travel (air/land/sea), flight/vehicle/ferry number, country of departure, and your planned departure date
    • Where you're staying: Please provide the full address in Malaysia (including state, city, postcode, and street) or the hotel name along with the city.
    • Health: Your recent travel history, current health status, and any important vaccination details

    Note: Please use the spelling or transliteration exactly as it appears on the MRZ line of your passport. Avoid using special characters, accents, or nicknames, and ensure all letters in alphanumeric fields are in uppercase.

    Step 4: Time to fill in your details

    Simply fill in your personal, travel, accommodation, and health details as the form guides you—just keep an eye out for the fields marked with an *, as these are required. Please be sure to answer all health declaration questions honestly, as providing false information could lead to fines or even being denied entry.

    Step 5: Take a quick look and confirm your details

    Take a moment to double-check every field for any typos or mismatches, especially your passport number and name—this is the most common reason for submission hiccups. Once you've hit submit, you won't be able to edit core personal details like your name, passport number, date of birth, or nationality, so please review everything carefully! Only minor updates, such as flight times, can be made before you arrive.

    Step 6: Submit your details and get your PIN code

    Once you've reviewed everything, just hit Submit! You'll receive a PIN code via email right away—be sure to keep it handy, as you'll need it to access your confirmation later.

    Step 7: Double-check your details and save your confirmation

    Head back to the MDAC website and click "Check Registration" in the top right corner. Simply enter your passport number and PIN code to view, download, or print your confirmation document, which includes your unique QR code. We recommend saving the PDF to your phone or tablet for easy offline access, and printing a physical copy as a backup—you’ll need it for a smooth airline check-in and immigration clearance!

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    Everything You Need to Know About the Malaysia Digital Arrival Card (MDAC)

    Everything You Need to Know About the Malaysia Digital Arrival Card (MDAC)

    Getting ready for your trip? The requirements for the MDAC involve two key sets of rules: the MDAC submission guidelines (to ensure you fill out the form correctly) and the general Malaysia entry requirements (to help you breeze through immigration after you've submitted your form). Please keep in mind that all these rules are strictly enforced by Malaysian Immigration.

    MDAC Submission Guidelines

    • Please be sure to submit your information only through the official MDAC portal, as no other channels are accepted.
    • To ensure your trip goes off without a hitch, please double-check that all your information—including spelling, numbers, and dates—matches your passport exactly.
    • Please be sure to provide honest and accurate health and travel information. Keep in mind that false declarations are a violation of Malaysian law and could lead to fines or even being denied entry.
    • There is no fee to submit your application—any request for payment is fraudulent.
    • Every traveler needs to complete their own form, as group submissions aren't available. For more details, visit mdac-malaysia.com.

    Malaysia Entry Requirements: Everything You Need for a Smooth Immigration Clearance

    • Valid passport: Make sure it has at least 6 months of validity remaining from your arrival date and is in great shape (no tears, water damage, or missing pages).
    • Return or onward ticket: You'll need to show proof that you're leaving Malaysia (either a digital or printed copy). If you're traveling on a one-way ticket, be prepared to share your travel plans and provide proof of your onward journey.
    • Visa (if required): Remember, the MDAC is completely separate from a visa—so if your nationality isn't visa-exempt, please double-check that your visa is valid before you travel.
    • Heads up! Malaysian Immigration may occasionally conduct random checks to ensure you have sufficient funds for your trip. It’s a good idea to be prepared to show proof of 10,000 MYR per person, or 20,000 MYR per family (for groups of 2 or more), either in cash or the equivalent in foreign currency.
    • MDAC confirmation: Make sure you have a digital or printed copy with your QR code handy—you’ll definitely need this for a smooth immigration clearance!

    Is There a Fee for the Malaysia Digital Arrival Card (MDAC)?

    Good news: there is absolutely no fee to submit your Malaysia Digital Arrival Card (MDAC) through the official portal! Please be aware that any website or service asking you to pay for an MDAC is unauthorized and fraudulent. These third-party sites offer no extra perks and certainly won't speed up your submission or arrival process, so be sure to stick to the official channel.

    🎁 Book cheap flights to Malaysia and find the best hotels! Plus, stay connected with a fast Malaysia eSIM!

    Essential Tips for Your Arrival in Malaysia

    Follow these simple tips for a smooth and stress-free immigration experience in Malaysia:

    1. Keep your MDAC QR code and passport handy! Have both ready for airline check-in (staff may need to verify them) and immigration. A pro tip: save the QR code in your phone’s photo gallery so it’s accessible offline, and tuck a printed copy into your passport holder for extra peace of mind.
    2. Get Organized: Keep your MDAC confirmation, passport, visa (if applicable), return ticket, and hotel booking all in one handy pouch. It’s the perfect way to breeze through the immigration counter without any last-minute scrambling!
    3. Get to know the self-service auto gate rules: If you’re 16 or older, hold an e-passport (with a chip), and have already provided your biometrics (fingerprints/photo) to Malaysian Immigration, you’re all set to breeze through the auto gates! If it’s your first time visiting, you’ll just need to head to the manual immigration counters to get cleared.
    4. Be ready to answer immigration questions with confidence: Officers might ask a few straightforward questions, like “Where are you staying?”, “How long will you be in Malaysia?”, or “What is the purpose of your visit?”. Just have a clear, concise answer prepared—something like, “I’m staying at a hotel in Penang for 5 days for a vacation.”
    5. Be ready for random checks: Keep your proof of funds and hotel booking handy. While these checks are hit-or-miss, being prepared is the best way to breeze through and avoid any hold-ups!
    6. Get to the airport early: For international flights to Malaysia, aim to arrive 3 hours before your departure. This gives you plenty of breathing room to handle any last-minute MDAC hiccups—like quickly resubmitting if you spot a minor error—and ensures a smooth, stress-free check-in.

    [10% Off] Top Hotel Picks for Your Malaysia Getaway

    Score an extra 10% off Malaysia hotels on Trip.com—my go-to for booking reliable stays for your next Malaysian adventure.

    Kuala Lumpur Hotels

    5 star

    8.1/10Very Good1712 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.42km from downtown
    I first heard about Maya Hotel through TikTok, and I’m so glad I decided to give it a try! From the moment I arrived, I was impressed by the beautiful atmosphere and the overall experience. The hotel is in a great location, and the room was clean, comfortable, and well maintained. The staff were also friendly and helpful, which made our stay even more enjoyable. I stayed here with my daughter, and we both had a wonderful time. The hotel has a relaxing and elegant feel, while still being convenient for exploring Kuala Lumpur. Sometimes you see recommendations on TikTok and wonder if the place is really worth it — in this case, it definitely was! Thank you, Maya Hotel, for a lovely stay. I would definitely recommend it to others and would be happy to come back again! Sharing our memories with you.. Here are some photos we captured while staying in Maya Hotel.
    FromCAD 79
    8.7/10Very Good1361 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|1.14km from downtown
    ⭐️⭐️⭐️⭐️⭐️ Royal Chulan Kuala Lumpur Extremely satisfied with my stay at Royal Chulan Kuala Lumpur. 🥰✨ The room was comfortable, the hotel atmosphere was very pleasant, and the service was good. The only thing that could be improved is the breakfast selection and quality. If the breakfast could be enhanced, the experience at this hotel would be even more perfect. Overall, it's still highly recommended, and I will definitely be back to stay again. ❤️
    FromCAD 82
    8.8/10Very Good565 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.87km from downtown
    Our stay at The Face Suites Kuala Lumpur was truly one of the highlights of our trip. From the moment we arrived, we felt welcomed by the friendly staff. The suite was spacious, clean, and perfect for our family, with breathtaking views of the city that we enjoyed every day. My son especially loved the infinity pool, and it was such a joy creating special family memories together. After a full day of exploring Kuala Lumpur, coming back to a comfortable and peaceful room made all the difference. Thank you, The Face Suites, for making our stay so enjoyable. We left with wonderful memories and will definitely choose to stay here again when we return to Kuala Lumpur.
    FromCAD 93
    9/10Great3902 Reviews
    Kuala Lumpur|1.52km from downtown
    Absolutely exceptional stay! The location is perfect, right in the heart of the city, making it incredibly convenient to explore everything around. I stayed in Room 1702 on the 17th floor, and the view was absolutely breathtaking. The room was spotless, with excellent daily housekeeping, and the entire staff was outstanding — professional, friendly, attentive, and always easy to communicate with. Everything about my stay exceeded my expectations. Honestly, “Excellent” doesn’t even feel like a high enough rating for the level of service and experience I received. I would highly recommend this place and would definitely stay here again!
    FromCAD 118
    8.9/10Very Good2621 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.88km from downtown
    You can access Pavilion from the neighboring hotel via a skybridge. There's another skybridge that takes you towards the Petronas Towers. The hotel is very clean, and the staff are professional. I highly recommend it. My only minor concern is the lack of sofas in the lobby, making it difficult to relax a bit while waiting for check-in or after check-out. Despite that, it's a wonderful hotel, and I'm considering staying here again next time. Very satisfied!
    FromCAD 129

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    Business travel

    8.3/10Very Good1279 Reviews
    China Town Kuala Lumpur|2.15km from downtown
    Sound-proofing of the room is very poor. I stayed in a room that is very near to the elevator. My sleep was interrupted at least three times by the sounds of the elevator opening and closing, the sounds of the doors of the neighbouring units opening and closing, and the sounds of people walking in the corridor. The rest is fine for the price.
    FromCAD 28
    8.4/10Very Good2801 Reviews
    Kuala Lumpur|1.62km from downtown
    Great Stay Overall! Hi! I had a great time staying here. Parking Valet parking is RM15.90. You can either park the car yourself or have the abang help park it for you. You only need to pay once and can enjoy multiple entries during your stay - at least, this was what I was told. One important thing: please keep the valet receipt properly, as there will be a charge if you lose it. That said, I may have overlooked this, but it would be really helpful if the hotel could clearly mention that parking is valet-only and costs RM15.90 on the app/booking information. When we first arrived, we had a bit of trouble figuring out where to park. We saw several valet signs but initially avoided them because we were worried it would be expensive. 😂 Turns out, it was only RM15.90! I actually had to go to reception to ask about the parking while checking in. Not a big deal, but having this information beforehand would have saved some time. I also tried calling the hotel before arriving, but the call was answered by a bot and redirected to a human - unfortunately, no one picked up. 😅 Check-in Check-in was easy. Just fill in the necessary forms and provide your IC. No deposit was required, which was great. We were welcomed by two really nice front desk staff who made the process smooth. Room We got a room on Level 7 with windows. The room was tidy and smelled really good. The only issue was that one of the plugs in the toilet wasn’t working. Surprisingly, their maintenance guy came to fix it very quickly though! 😂 Appreciate the fast response. Breakfast Breakfast was buffet-style with a decent variety. I’d say it’s pretty much what you’d expect from a normal hotel buffet. BUT THEY HAVE CHEESE OMELETTE. HAHAHAHA. LOVE IT. 🥹❤️ Check-out Check-out was seamless. We just had to provide the valet receipt to get the car and return the room keys into the box in front of reception. We were also sent off by two really nice staff members. Overall One thing I really appreciated was that the hotel has a WhatsApp service that checks in on you during your stay. I think it’s a really convenient way to reach the hotel if you need anything. Overall, I really enjoyed my stay here. The staff were friendly, the room was comfortable, the service was responsive, and everything was generally smooth. Would definitely consider staying here again!
    FromCAD 46
    8.8/10Very Good609 Reviews
    Kuala Lumpur|1.15km from downtown
    Hotel Review Location: Excellent—just across the road from Kampung Baru food area, very convenient for foodies. Check-in: Allowed early check-in at 1:30 PM despite 3 PM standard time due to room availability. Much appreciated. Staff: Special mention to the staff member resembling celebrity singer Hafiz—excellent service, kept everything smooth and entertaining. Kudos. Room (1619): Connecting room arrangement was inconvenient; needed to prop the door open (1619,1620) TV in father's room not functioning (1618) Major issue: Strong sewage smell in bathroom—disturbing and needs immediate attention Toiletries: Initially not refilled—no lotion, body wash in my room; no shower gel or conditioner in dad's room. Staff replaced with hand-packed amenities. Appreciated the gesture. Food & Dining: Breakfast buffet: RM37.10—excellent value; surprisingly good nasi goreng (first time I enjoyed it) In-room dining: Nasi Goreng Tamu was good, but sambal prawn was too sweet Hotel breakfast preferred over outside options—area dominated by nasi padang, which isn't to our taste Overall: Okay stay. Responsive service on toiletries and excellent staff, but bathroom odor and room setup issues need fixing.
    FromCAD 130
    8.1/10Very Good1470 Reviews
    Kuala Lumpur|1.99km from downtown
    This is our 2nd time staying here at Furama Hotel Bukit Bintang ❤️ Our first stay was wonderful and our 2nd stay was even better 😘 Our Executive room with a beautiful city view was the perfect setup for a relaxing vacation. We want to give a special thank you to ”Sir Nomi at the front desk for his excellent assistance in upgrading us to this room. Exceptional service💯❤️ The location is perfect for us since Lalaport is right nearby , and there's connecting bridge from the hotel. Personally, i think Lalaport offers the best view of Merdeka 118, especially if you go up to the rooftop garden.The views there are highly Instagrammable 📸 👌 The food in the executive lounge was great, with many selections available and unlimited coffee. It was also less crowded during the breakfast buffet. The two staff members, Sir Rahman and Mam Selvi, were very helpful and prompt in assisting us during breakfast. Sir Tafo, who worked on the evening refreshments , was very friendly and pleasant with our special son. I really appreciate him being so patient and accommodating. I will definitely book the Executive Club again for our next visit in your hotel. It was a superb experience😍
    FromCAD 50
    9/10Great1428 Reviews
    Kuala Lumpur|1.4km from downtown
    The location is absolutely fantastic! It's close to the station and a shopping mall, so access is great. The Petronas Twin Towers were also within walking distance. No issues with water pressure in the shower! It had a showerhead with multiple settings, including a rain shower. The hairdryer had good power too! There wasn't a large trash can next to the toilet, so I assumed it was okay to flush directly. I personally didn't mind at all, but you could hear voices and sounds from the next room, so those who are sensitive to noise should be aware. It was convenient that I could watch YouTube on the TV in the room. There were many power outlets, but they were type BF, so if you're from a different region, don't forget your adapter! There were also two USB ports. It's a hotel I'd love to stay at again if I come back to Malaysia! 😊 As an aside, the place right outside the hotel where you pick ingredients on skewers and they fry them for you was also delicious.
    FromCAD 65

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    Family friendly

    8.6/10Very Good809 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|1.97km from downtown
    This was my first time staying at this hotel. Its location is very close to the Petronas Twin Towers, about a 15-minute drive. The hotel room was incredibly spacious, even featuring a living room. The front desk staff were also very warm and helpful. Thank you to them. I'll definitely come back to this hotel next time I'm in KL.
    FromCAD 86
    8.2/10Very Good2346 Reviews
    China Town Kuala Lumpur|2.37km from downtown
    The location of the hotel is very very nice. Near the train station, near the central market. Just few steps aways from. Very near also from Petaling market and lots of authentic Malaysian restaurant nearby. It is also near the Merdeka Tower. The only downside is that they don’t tidy your room. They don’t clean and pick-up trash. They don’t replace the towels and don’t give the complimentary water. You have to ask them in the counter or call the receptionist if you need clean towels and water. The breakfast they offer is just average.
    FromCAD 41
    8.9/10Very Good5437 Reviews
    Kuala Lumpur|2.33km from downtown
    I recently stayed at Sunway Putra Hotel Kuala Lumpur and had a pleasant experience overall. The location is definitely one of its biggest advantages. The hotel is directly connected to Sunway Putra Mall, so it’s very convenient to find plenty of food, shops, and daily necessities without having to travel far.
    FromCAD 82
    9/10Great1124 Reviews
    Kuala Lumpur|1.03km from downtown
    Walked in and found the previous guest's trash in the bin, and a used coffee cup – I was stunned. However, I immediately went to the front desk and they changed my room, which was good. Reviews mentioned it was old, but considering the price, it wasn't an issue. It was spacious and even had a washing machine, which was a huge help. If asked if I would stay again, the answer is yes. The location, facilities, and breakfast are all good. By the way, I requested the washing machine.
    FromCAD 116
    8.5/10Very Good1559 Reviews
    Sri Hartamas Kuala Lumpur|6.19km from downtown
    It was t that enjoyable as it wasn’t that clean and there was sewage smell coming out of the toilet etc. and my sink was cracked too . I’m happy they offered to upgrade the room after but to wait for the lift is annoying too . Where there is 27 floor and only two lift is working
    FromCAD 65

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    Hot spring

    10/10Outstanding2 Reviews
    Kuala Lumpur|2.12km from downtown
    The Lucentia Residence Bukit Bintang provides a great place for travelers to relax after a busy day. The Lucentia Residence Bukit Bintang offers a pleasant stay in Kuala Lumpur for those traveling for business or leisure. The hotel is only 1km from Raja Chulan (MR7) and 17km from Sultan Abdul Aziz Shah Airport, giving guests a number of convenient transportation options. Just a short walk from Hang Tuah Metro Station, traveling to most city destinations is a breeze. With WOW Plaza (South entrance), Berjaya Times Square Theme Park and Gate Plaza (North entrance) all within a short distance, there is no shortage of things to do in the area. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Kuala Lumpur hotel features parking on site. When it comes to Kuala Lumpur hotels, the Lucentia Residence Bukit Bintang is highly regarded for its excellent facilities.
    8.4/10Very Good2352 Reviews
    Kuala Lumpur|1.64km from downtown
    Good stay overall. Check-in was smooth, location is convenient and the staff were mostly friendly. The room was comfortable and clean overall, though the toilet could be cleaner, especially the stains on the grout and walls. Our room was also next to the emergency stairs, so we kept hearing the door bang loudly. We did call to inform them, but it still happened right up until we checked out. Breakfast was a nice surprise, quite a few choices and everything we tried was good. The gym, pool and rooftop bar are a nice bonus too. The gym is at North, while the pool and rooftop bar are at South, and guests can use both. The pool could use better maintenance though, as we noticed some mould and debris floating in the water. Other than the noise, we had a pretty good stay.
    FromCAD 40
    8.6/10Very Good611 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.49km from downtown
    Great Hotel for a reasonable price. The location is top notch. Opposite the convention center with the underground walkway just around the corner to all bit KLCC malls. Breakfast was good and the selection decent. All amenities were great. A little outdated, at least my room, but I could definitely ignore it, given the fact that was only in my room to sleep at night. I would book this hotel again.
    FromCAD 162
    8.7/10Very Good3595 Reviews
    Golden Triangle Kuala Lumpur|1.6km from downtown
    The hotel is close to the subway station and there's a large shopping mall with an NSK supermarket nearby, making it very convenient for dining and getting around. However, there were no toothbrushes in the room. I had to go to the front desk to get one, and they didn't even mention it during check-in. I had to go down and ask for it, which shows a lack of service awareness.
    FromCAD 33
    8.3/10Very Good747 Reviews
    Kuala Lumpur|1.22km from downtown
    Convenient location and close to the main attractions, although the roads are very narrow if you’re driving. The parking information is misleading. The photos show automated/mechanical parking, but the hotel doesn’t actually have it. There are only a few free parking spaces in front of the hotel on a first-come, first-served basis. If they’re full, you’ll need to park at the open car park opposite for RM15 per entry. The room looked clean at first, but there was quite a bit of dust beside the bed, a pin on bedside (which could be a safety hazard), and some stains on the bedsheet. The bathroom was clean. Soundproofing is poor, and the hair dryer in my room wasn’t working (though I forgot to inform the staff). On the bright side, the staff were very friendly and helpful throughout the stay.
    FromCAD 43

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    Gym

    9.1/10Great832 Reviews
    Golden Triangle Kuala Lumpur|1.23km from downtown
    The room was spacious and very comfortable, and getting around was convenient with plenty of food options nearby. The service was excellent, and I'll definitely book here again next time. They readily provide universal adapters and other necessities. There's a bar and a pool on the top floor directly facing the Kuala Lumpur Tower – it's very relaxing to just lie there.
    FromCAD 135
    8.6/10Very Good968 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.89km from downtown
    Friendly reception and house keeping team! I really enjoy the room here. The studio room is very spacious, comes with a complete kitchen and washer dryer! Decent size dining table and work desk too. One thing to highlight is the pillows provided in the room, they are so fluffy and so good to sleep on. This would be added into the list of the best pillow in KL's hotel. The only suggestion is that all pillows should come with pillow protectors at the bare minimum. Hope to see the change of my next stay!
    FromCAD 72
    7.9/10Good70 Reviews
    Kuala Lumpur|1.48km from downtown
    TLDR: Ceylonz is a great hotel, but the provider (Five Senses) is not. Book a different provider if you want to stay at Ceylonz. (Trip.com does not let me post videos, refer to the pictures below) Initial room conditions: When we first entered the room we encountered these things: - Leftover jacket from the previous guest(?) - stains on the chairs - water stains on the wardrobe - dead ants in the wardrobe - a flickering light Service: Because we chose to stay for 7 nights, we had a 1 free make-up room offered to us which we appreciated. However when we flagged up the issues we found on the first day, they gave us a make-up room on the second day and consumed our free make-up room without our choice. We wanted to use it in the middle of the trip like the 4th day. Because of this we had no toilet paper, tissue box was empty, towels were not replaced. After the 2nd day, they no longer replied to our texts when we enquired about using the sports lounge, requesting a makeup room, getting more toilet paper. Very bad service. After their make-up room, they removed the jacket and cleaned the seat stains, but they did not fix the light or clean the dead ants in the wardrobe. We understand fixing a light might not be possible but the ants were easily removable and we did it ourselves after they left. It felt like they were cutting corners as they also did not replace our tissue box, clean the dead ants or clean the water stains on the wardrobe. Ceylonz: The hotel comes with - nice pool, - 2 gym rooms with great views, - a minimart at the ground floor, - amazing location, walking distance from Bukit Bintang's Pavilion Room: - the amenities provided are not the same for every room, the last time we came there was a water dispenser and pull-out kitchen, this time there isn't (same five senses at ceylonz, same room type) - spacious - tall ceiling - well equipped - bay window - the walls are relatively soundproof so you cannot hear other rooms but the door is not and the hallway is very audible from inside the room, we can hear people chatting, checking in, pulling luggages Bed: - not soft, hard bed with springs - pillows and blanket is okay - uncomfortable bed We would have given this place a glowing review if they: - Stuck to their 1 complimentary makeup room offered - service: replied to our enquiries at all after the 2nd day - better room cleanliness/make-up room diligence: cleaned the dead ants and the water stains on the wardrobe
    FromCAD 50
    9.2/10Great3092 Reviews
    Kuala Lumpur|8.08km from downtown
    The place is very beautiful and clean. The swimming pool is very spacious even during school holidays, so we could swim comfortably. The service from the Mresort staff was top-notch. There were various amenities provided at Mresort; I even requested a birthday cake for my husband, and it was delicious. Next time we go on holiday, we'll definitely come back here. Thank you all!
    FromCAD 129
    8.6/10Very Good543 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.22km from downtown
    The service at Four Seasons Hotel Kuala Lumpur is truly second to none. Their genuine commitment to ensuring our comfort made us feel truly valued as guests. This is exactly the level of service one would expect from a world-class five-star hotel. The room itself is excellent, and we were pleasantly surprised when we returned from dinner to find that the room had been serviced again. Most hotels provide housekeeping only once during the day, but Four Seasons went the extra mile. They even thoughtfully placed bottled drinking water and glasses beside our bed, a small gesture that made a big difference. Their attention to detail and dedication to guest satisfaction are truly impressive.
    FromCAD 392

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    Swimming pool

    9.3/10Great2113 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.58km from downtown
    Definitely book a Tower View room; then you won't need to go to the rooftop sky bar, and the view is unobstructed. During peak summer, breakfast can get very crowded and you might have to queue, but the food is still quite good. The front desk communication was smooth enough, and it's super close to KLCC, just a short walk away.
    FromCAD 226
    9.2/10Great2460 Reviews
    Kuala Lumpur|1.29km from downtown
    A truly wonderful stay at The Ritz-Carlton! ✨ We had such a comfortable and relaxing stay, and the overall experience made it easy for us to sleep well and feel completely at ease. The room was clean, comfortable and well maintained, and the location was excellent. What really stood out was the warm hospitality. Every staff member we met greeted us with a genuine smile, which made us feel so welcomed throughout our stay. We had actually planned to try the breakfast and enjoy the spa facilities at the hotel, but unfortunately, our schedule was too packed and we didn’t get the chance this time. Definitely something to look forward to on our next visit! Thank you to the wonderful team at The Ritz-Carlton for making our stay such a pleasant and restful one. ❤️
    FromCAD 362
    8.9/10Very Good1126 Reviews
    Kuala Lumpur|1.1km from downtown
    Wonderful Anniversary Stay ❤️ I had a wonderful stay at this hotel to celebrate our anniversary. The room was clean, comfortable and well maintained. The bed was comfortable and all the facilities were in good condition. The hotel is located in a convenient area, making it easy to access nearby attractions, shopping areas and restaurants. The staff were also very friendly, helpful and professional throughout our stay. I especially loved the anniversary decoration in the room. It was beautifully arranged and made our celebration feel extra special and memorable. We were also pleasantly surprised to receive a complimentary anniversary cake, which was a very thoughtful gesture from the hotel. Overall, we truly enjoyed our stay and appreciated the excellent service and thoughtful anniversary arrangements. We would definitely come back again for another special occasion. Highly recommended! ❤️
    FromCAD 167
    8.6/10Very Good997 Reviews
    Kuala Lumpur|1.74km from downtown
    We stayed at this hotel a few years ago, and returning this time with our family was such a wonderful surprise. The hotel has been newly renovated, and we were truly in awe of how beautiful everything looked! The hospitality was exceptional, the food was great, and the location made it easy to access the malls nearby. We especially recommend staying in the Club Premium rooms, where you can enjoy a more private breakfast setting and refreshments served at the clubhouse. Every staff member was incredibly friendly, always smiling and greeting us warmly. We genuinely felt so welcomed throughout our stay. We had such a wonderful experience and will definitely COME BACK AGAIN! ❤️
    FromCAD 105
    8.4/10Very Good634 Reviews
    China Town Kuala Lumpur|1.96km from downtown
    The location is great, not far from various metro stations, and you can walk to Central Market and Merdeka Square. There are plenty of restaurants nearby, which is very convenient. The hotel staff are very friendly and helpful. Rooms facing the road can be a bit noisy due to car traffic.
    FromCAD 56

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    Breakfast

    8.3/10Very Good462 Reviews
    China Town Kuala Lumpur|1.73km from downtown
    This is the best hotel in all of Kuala Lumpur!!! My husband, baby, and I stayed here, and these were the best accommodations in the entire city. We had already tried 5 different apartments in Kuala Lumpur by then, and nothing felt right. The cleanliness was perfect, and the views were magnificent – the best I've ever seen in my life. The staff was top-notch. They very quickly helped resolve an issue with the induction hob (the large burner wasn't working) and even provided a brand new small saucepan so I could cook for my baby. And all this happened almost at night! Thank you so much for your hospitality! Wishing you continued success!
    FromCAD 40
    9.1/10Great1367 Reviews
    Kuala Lumpur|2km from downtown
    The facilities are complete and the hygiene is good. The environment is quiet, and it's right next to Shaw Parade. You can find delicious bak kut teh there. The Durian SS2 stall there is also more affordable and tastier than the ones in the city center, and they even gave us lots of mangosteens and rambutans, which were perfect to cleanse the palate. The Twin Towers are a 30-minute walk away, and along the way, there are durian stations that are more affordable and offer more varieties than the durian shops near the Twin Towers. Both durian shops, one large and one small, had Black Thorn and Red Prawn durians with 6 pods each. We were so full from the Black Thorn, and the Red Prawn, though smaller, was also very plump and just right for two people. The poolside bar had a great ambiance too.
    FromCAD 75
    8.4/10Very Good333 Reviews
    Kuala Lumpur|1.62km from downtown
    Situated in Chow Kit, WP Hotel is conveniently close to the city centre. Our room was immaculate, featuring pristine white walls and a very clean bathroom, with a wonderful view overlooking the Petronas Twin Towers. We also enjoyed our first dinner at one of the many local restaurants located just a short walk away.
    FromCAD 51
    9.2/10Great354 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|0.86km from downtown
    Oh my goodness! We went straight to the hotel after landing in Kuala Lumpur. We arrived four hours before the 3 PM check-in time, but the hotel welcomed us in the lobby right away. The bellboy was so cute and strong, which really made us feel warm and welcomed upon our arrival. When we got to the 53rd floor, the front desk found two Chinese-speaking staff members to assist us, and they were even a supervisor and a subordinate! It was truly touching. They helped us store our luggage, showed us to the restrooms, and let us choose an aromatherapy scent while offering iced tea and snacks. The whole process was polite, thoughtful, and gentle. When we checked into our room in the afternoon, we couldn't have been happier. It had a bathtub, double sinks, a smart toilet, a king-sized bed, a large sofa, and a spacious shower. In the afternoon, someone even came to turn down the bed and light an aromatherapy diffuser. The breakfast was incredibly exquisite – a combination of buffet and à la carte! Absolutely delicious! The hotel's location is superb, connected to Pavilion via a skybridge, so we didn't have to worry about sun or rain when going in and out. It truly maximized our sense of happiness and relaxation during the trip! Most importantly, we had an unobstructed view of the Petronas Twin Towers and all of Kuala Lumpur. Jalan Alor was right behind Pavilion; it's such a prime location! I highly, highly recommend Banyan Tree Kuala Lumpur!
    FromCAD 432
    7.2/10324 Reviews
    Kuala Lumpur City Centre Kuala Lumpur|1.2km from downtown
    The rooms were comfortable, and well maintained. The staff were friendly, welcoming, and always happy to help whenever I needed anything. The location was convenient and made it easy to get around and explore the area. Overall, the hotel offered great value for money. The only downside was that my room had a connecting door. If you’re unlucky enough to have noisy neighbors, you can hear quite a bit, which made it difficult to relax at times. Other than that, I had a really nice stay and had so much fun seeing the little geckos wandering around 😂
    FromCAD 23

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    FAQs about Malaysia Digital Arrival Card (MDAC)

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