Malaysia Arrival Card Guide 2026: Requirements, How to Apply Online

By Zora
April 21, 2026

The Malaysia Digital Arrival Card (MDAC) is a must-have for travelers heading to Malaysia. Discover everything you need to know about getting your MDAC—including who needs one, where to find the official website, how to apply online, when to submit, any associated fees, and some handy tips for a smooth arrival.
See all flights

Perth
PER
Kuala Lumpur
KUL
Sun, 9 Aug
Thu, 13 Aug
One way
45% off
From 618.00AU$ 342.00

Perth
PER
Kuala Lumpur
KUL
Sat, 8 Aug
Fri, 14 Aug
One way
45% off
From 618.00AU$ 342.00

Perth
PER
Kuala Lumpur
KUL
Fri, 14 Aug
Mon, 17 Aug
One way
30% off
From 618.00AU$ 431.00

Perth
PER
Kuala Lumpur
KUL
Fri, 7 Aug
Thu, 13 Aug
One way
29% off
From 618.00AU$ 436.00

Perth
PER
Kuala Lumpur
KUL
Thu, 6 Aug
Thu, 13 Aug
One way
29% off
From 618.00AU$ 436.00

Perth
PER
Kuala Lumpur
KUL
Fri, 14 Aug
Fri, 21 Aug
One way
27% off
From 618.00AU$ 451.00
Do I Need to Complete the Malaysia Digital Arrival Card (MDAC)?

Source: Ministry of Foreign Affairs of Malaysia
Yes, all foreign nationals traveling to Malaysia in 2026 are required to complete the Malaysia Digital Arrival Card (MDAC). Since its launch on December 1, 2023, the MDAC has completely replaced the old paper arrival cards and is now a mandatory immigration step—please note, it is not a visa. Whether you're arriving by air, land, or sea, this requirement applies to everyone, including tourists, business travelers, students, and those holding work passes.
Every traveler needs their own MDAC, including infants and young children—group submissions aren't available, so please make sure each person completes their own form!
Exceptions (no MDAC required):
- Malaysian citizens and permanent residents
- Travelers in transit who stay within the international transit area without passing through Malaysian immigration
- Diplomats and official government representatives with special entry privileges
What is the MDAC, and How Does It Work?

Source: Ministry of Foreign Affairs of Malaysia
The Malaysia Digital Arrival Card (MDAC) is an electronic immigration form created by Malaysia's Immigration Department (Jabatan Imigresen Malaysia) to make your border crossing smoother and keep travel secure. It serves three main purposes:
- Captures essential traveler information—like personal details, your travel itinerary, accommodation plans, and health status—to share with immigration authorities.
- Speed through immigration and breeze past the lines at self-service auto gates (for eligible travelers)!
- Say goodbye to old-school paper arrival cards and hello to a smoother journey—this change cuts down on wait times while being kinder to the planet!
Keep in mind that the MDAC is completely separate from a visa—even if you're a visa-exempt traveler, you'll still need to complete it before you arrive.
When Should You Apply for and Submit Your Malaysia Digital Arrival Card?

Source: Malaysia Digital Arrival Card (MDAC)
You can submit your MDAC starting 72 hours (3 days) before your arrival in Malaysia, including the day you land. To keep your details up to date, the official system won't accept any submissions made before this window opens.
For example, if your flight touches down in Kuala Lumpur on March 1, you’re all set to submit your MDAC starting February 28.
For a stress-free journey, be sure to submit your MDAC 1-2 days before you arrive. It’s best to avoid last-minute submissions—like while you're at airport check-in—to steer clear of any potential delays caused by Internet connectivity issues or form errors.
How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online

How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online | Source: MDAC Malaysia
Follow these simple steps to complete your MDAC with ease—just a heads-up that your core personal details can't be changed once submitted, so be sure to double-check everything before you hit that final button!
Step 1: Keep an eye out for the 72-hour submission window
Please make sure to access the official MDAC portal within 72 hours of your arrival, as any submissions made before this window will not be accepted.
Step 2: Head over to the official MDAC website
Head over to https://imigresen-online.imi.gov.my/mdac/main and click "Register" to kick off your application process.
Step 3: Get Your Details Ready
Get these details ready before you start to ensure a smooth, delay-free experience:
- Personal details: Passport number, full legal name (exactly as it appears on your passport), date of birth, nationality, gender, international contact number, and email address.
- Travel Details: Arrival date, mode of travel (air/land/sea), flight/vehicle/ferry number, country of departure, and your planned departure date
- Where you're staying: Please provide the full address in Malaysia (including state, city, postcode, and street) or the hotel name along with the city.
- Health: Your recent travel history, current health status, and any important vaccination details
Note: Please use the spelling or transliteration exactly as it appears on the MRZ line of your passport. Avoid using special characters, accents, or nicknames, and ensure all letters in alphanumeric fields are in uppercase.
Step 4: Time to fill in your details
Simply fill in your personal, travel, accommodation, and health details as the form guides you—just keep an eye out for the fields marked with an *, as these are required. Please be sure to answer all health declaration questions honestly, as providing false information could lead to fines or even being denied entry.
Step 5: Take a quick look and confirm your details
Take a moment to double-check every field for any typos or mismatches, especially your passport number and name—this is the most common reason for submission hiccups. Once you've hit submit, you won't be able to edit core personal details like your name, passport number, date of birth, or nationality, so please review everything carefully! Only minor updates, such as flight times, can be made before you arrive.
Step 6: Submit your details and get your PIN code
Once you've reviewed everything, just hit Submit! You'll receive a PIN code via email right away—be sure to keep it handy, as you'll need it to access your confirmation later.
Step 7: Double-check your details and save your confirmation
Head back to the MDAC website and click "Check Registration" in the top right corner. Simply enter your passport number and PIN code to view, download, or print your confirmation document, which includes your unique QR code. We recommend saving the PDF to your phone or tablet for easy offline access, and printing a physical copy as a backup—you’ll need it for a smooth airline check-in and immigration clearance!
Malaysia eSIMs & Hotels
Malaysia eSIMs
Malaysia Hotels
See all attractions
Everything You Need to Know About the Malaysia Digital Arrival Card (MDAC)

Getting ready for your trip? The requirements for the MDAC involve two key sets of rules: the MDAC submission guidelines (to ensure you fill out the form correctly) and the general Malaysia entry requirements (to help you breeze through immigration after you've submitted your form). Please keep in mind that all these rules are strictly enforced by Malaysian Immigration.
MDAC Submission Guidelines
- Please be sure to submit your information only through the official MDAC portal, as no other channels are accepted.
- To ensure your trip goes off without a hitch, please double-check that all your information—including spelling, numbers, and dates—matches your passport exactly.
- Please be sure to provide honest and accurate health and travel information. Keep in mind that false declarations are a violation of Malaysian law and could lead to fines or even being denied entry.
- There is no fee to submit your application—any request for payment is fraudulent.
- Every traveler needs to complete their own form, as group submissions aren't available. For more details, visit mdac-malaysia.com.
Malaysia Entry Requirements: Everything You Need for a Smooth Immigration Clearance
- Valid passport: Make sure it has at least 6 months of validity remaining from your arrival date and is in great shape (no tears, water damage, or missing pages).
- Return or onward ticket: You'll need to show proof that you're leaving Malaysia (either a digital or printed copy). If you're traveling on a one-way ticket, be prepared to share your travel plans and provide proof of your onward journey.
- Visa (if required): Remember, the MDAC is completely separate from a visa—so if your nationality isn't visa-exempt, please double-check that your visa is valid before you travel.
- Heads up! Malaysian Immigration may occasionally conduct random checks to ensure you have sufficient funds for your trip. It’s a good idea to be prepared to show proof of 10,000 MYR per person, or 20,000 MYR per family (for groups of 2 or more), either in cash or the equivalent in foreign currency.
- MDAC confirmation: Make sure you have a digital or printed copy with your QR code handy—you’ll definitely need this for a smooth immigration clearance!
Is There a Fee for the Malaysia Digital Arrival Card (MDAC)?
Good news: there is absolutely no fee to submit your Malaysia Digital Arrival Card (MDAC) through the official portal! Please be aware that any website or service asking you to pay for an MDAC is unauthorized and fraudulent. These third-party sites offer no extra perks and certainly won't speed up your submission or arrival process, so be sure to stick to the official channel.
Essential Tips for Your Arrival in Malaysia
Follow these simple tips for a smooth and stress-free immigration experience in Malaysia:
- Keep your MDAC QR code and passport handy! Have both ready for airline check-in (staff may need to verify them) and immigration. A pro tip: save the QR code in your phone’s photo gallery so it’s accessible offline, and tuck a printed copy into your passport holder for extra peace of mind.
- Get Organized: Keep your MDAC confirmation, passport, visa (if applicable), return ticket, and hotel booking all in one handy pouch. It’s the perfect way to breeze through the immigration counter without any last-minute scrambling!
- Get to know the self-service auto gate rules: If you’re 16 or older, hold an e-passport (with a chip), and have already provided your biometrics (fingerprints/photo) to Malaysian Immigration, you’re all set to breeze through the auto gates! If it’s your first time visiting, you’ll just need to head to the manual immigration counters to get cleared.
- Be ready to answer immigration questions with confidence: Officers might ask a few straightforward questions, like “Where are you staying?”, “How long will you be in Malaysia?”, or “What is the purpose of your visit?”. Just have a clear, concise answer prepared—something like, “I’m staying at a hotel in Penang for 5 days for a vacation.”
- Be ready for random checks: Keep your proof of funds and hotel booking handy. While these checks are hit-or-miss, being prepared is the best way to breeze through and avoid any hold-ups!
- Get to the airport early: For international flights to Malaysia, aim to arrive 3 hours before your departure. This gives you plenty of breathing room to handle any last-minute MDAC hiccups—like quickly resubmitting if you spot a minor error—and ensures a smooth, stress-free check-in.
[10% Off] Top Hotel Picks for Your Malaysia Getaway
Score an extra 10% off Malaysia hotels on Trip.com—my go-to for booking reliable stays for your next Malaysian adventure.
Kuala Lumpur Hotels
5 star
8.2/10Very Good1660 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.42km from downtown
It's okay hotel but old fashion, I will not recommend this hotel to my friends. I found ants 🐜 on the bathroom, don't know what was going on. It's walking away to Petronas twin tower, perhaps 5 minutes walk. Restaurant in front of hotel, muslim cemetery behind the hotel, parking lot beside the hotel on the left side, on going construction on the right side of the hotel. I will not staying in this hotel anymore. Perhaps it's 5 star 15 years ago, not now.FromAU$ 111
8.6/10Very Good1347 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.14km from downtown
From check-in to check-out, everything was smooth and enjoyable. A perfect blend of comfort, luxury, and hospitality.FromAU$ 89
8.9/10Very Good581 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.87km from downtown
We stayed at The Face Suites for 3 days and 2 nights with our two kids and overall it was a pleasant experience.
The suite was very spacious and family-friendly, giving the kids plenty of room to move around comfortably. One of the highlights was the bathroom, which came with a bathtub that was much larger than those typically found in most hotels.
Our booking included breakfast. The breakfast buffet was served in another building, so guests need to walk across to enjoy their meal. However, the spread was good with a variety of choices and it is halal-certified.
The rooftop swimming pool and bar were popular and often crowded, mainly because of the stunning city views. From the pool area, you can enjoy views of Merdeka 118 and, from certain angles, the iconic Petronas Twin Towers.
The location is decent but it may be a bit far if you plan to walk to major attractions such as Suria KLCC or Pavilion Kuala Lumpur. Depending on your walking pace, it can take around 20 to 30 minutes on foot.
One area that could be improved is the room and bathroom flooring. The floors were quite slippery, so I would recommend using the slippers provided by the hotel instead of walking barefoot. It felt like the floors could have been cleaned or scrubbed more thoroughly.
Overall, The Face Suites is a great choice for families looking for a spacious stay with beautiful rooftop views and a good breakfast selection.FromAU$ 108
9.1/10Great3731 Reviews
Kuala Lumpur|1.52km from downtown
I highly recommend Parkroyal Collection Kuala Lumpur to anyone looking for a relaxing getaway and a chance to pamper themselves. I was very impressed with the hospitality of the staff — they were friendly, welcoming, and always attentive to guests’ needs. I stayed in the Collection Club Premier King Room and was extremely satisfied with the facilities and amenities provided. The hotel’s location is also very strategic, making it convenient to explore Bukit Bintang on foot with family. Overall, it was a wonderful experience, and I will definitely stay here again in the future.FromAU$ 140
8.9/10Very Good2517 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.88km from downtown
Overall, our stay at the hotel was pleasant, with friendly and accommodating staff.
However, we encountered issues with Trip.com before our stay when requesting a date change due to a medical check-up. Although the hotel was willing to accommodate it, the booking platform made the process difficult and it could not be arranged.
In addition, our special requests (baby cot and anniversary note) were not forwarded to Pullman Hotel, so the hotel was not aware upon arrival.
Despite these platform-related issues, we still appreciated the hotel’s hospitality and enjoyed our stay.FromAU$ 146
Business travel
8.3/10Very Good1212 Reviews
China Town Kuala Lumpur|2.15km from downtown
The hotel Pacific Express Central Market prime position is its biggest selling point—it is perfectly situated within close proximity to Pasar Seni and Masjid Jamek LRT, and it so near Central Market(walking distance less than a mins.
To petaling street(china town) 10mins
When it comes to dining, there is absolutely no need to worry at all, even if you’re not a particularly picky eater. The area surrounding hotel is teeming with a diverse array of food stores, local eateries and cozy restaurants, offering an extensive selection of delicious cuisines to suit all tastes, you’ll find plenty of wonderful dining options just a short walk away.
Overall my stay at Pacific Express Hotel Central Market was perfect.(except the water heater is not function well, water flow hot for a while then cold again rm8521), other than that the room is spacious, with small refrigerator, nothing to compare with such nice room and reasonable price.
The unrivaled location, convenient dining choices combine to create a truly wonderful living experience. I would highly recommend this hotel to anyone visiting Kuala Lumpur, and I will definitely choose to stay here again.
Room is perfect clean, with a large lobby, good security.
Must try!FromAU$ 29
8.4/10Very Good2679 Reviews
Kuala Lumpur|1.62km from downtown
Loved this hotel! The front desk staff, especially the guy, was super sweet and even reserved my favorite room for me. They offer luggage storage, and someone's always there to open the door for you. The rooms are spacious and offer great value for money. It seemed like most of the guests here were Chinese. The only minor downside was the slow elevator. There's a desk on the second floor where you can write. I'd definitely stay here again! There's a mall nearby where I bought four dresses, and plenty of tailors around who altered them on the spot for just 10 yuan.FromAU$ 59
8.7/10Very Good647 Reviews
Kuala Lumpur|1.15km from downtown
Hotel Review
Location: Excellent—just across the road from Kampung Baru food area, very convenient for foodies.
Check-in: Allowed early check-in at 1:30 PM despite 3 PM standard time due to room availability. Much appreciated.
Staff: Special mention to the staff member resembling celebrity singer Hafiz—excellent service, kept everything smooth and entertaining. Kudos.
Room (1619):
Connecting room arrangement was inconvenient; needed to prop the door open (1619,1620)
TV in father's room not functioning (1618)
Major issue: Strong sewage smell in bathroom—disturbing and needs immediate attention
Toiletries: Initially not refilled—no lotion, body wash in my room; no shower gel or conditioner in dad's room. Staff replaced with hand-packed amenities. Appreciated the gesture.
Food & Dining:
Breakfast buffet: RM37.10—excellent value; surprisingly good nasi goreng (first time I enjoyed it)
In-room dining: Nasi Goreng Tamu was good, but sambal prawn was too sweet
Hotel breakfast preferred over outside options—area dominated by nasi padang, which isn't to our taste
Overall: Okay stay. Responsive service on toiletries and excellent staff, but bathroom odor and room setup issues need fixing.FromAU$ 80
8.1/10Very Good1448 Reviews
Kuala Lumpur|1.99km from downtown
This is our 2nd time staying here at Furama Hotel Bukit Bintang ❤️
Our first stay was wonderful and our 2nd stay was even better 😘
Our Executive room with a beautiful city view was the perfect setup for a relaxing vacation. We want to give a special thank you to ”Sir Nomi at the front desk for his excellent assistance in upgrading us to this room. Exceptional service💯❤️
The location is perfect for us since Lalaport is right nearby , and there's connecting bridge from the hotel.
Personally, i think Lalaport offers the best view of Merdeka 118, especially if you go up to the rooftop garden.The views there are highly Instagrammable 📸 👌
The food in the executive lounge was great, with many selections available and unlimited coffee. It was also less crowded during the breakfast buffet. The two staff members, Sir Rahman and Mam Selvi, were very helpful and prompt in assisting us during breakfast. Sir Tafo, who worked on the evening refreshments , was very friendly and pleasant with our special son. I really appreciate him being so patient and accommodating.
I will definitely book the Executive Club again for our next visit in your hotel. It was a superb experience😍FromAU$ 51
9/10Great1255 Reviews
Kuala Lumpur|1.4km from downtown
Excellent, very clean. I'll definitely come back again. It felt like staying in a five-star hotel. The security staff were all very good and polite. The front desk service was a bit slow, but overall it was good.FromAU$ 70
Family friendly
8.6/10Very Good828 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.97km from downtown
Home sweet home 🏡 coming back here again & again, and each time getting a better room. Most of them have open nice views. Every single person who works here, all are very polite and helpful with smiling faces☺️. Swimming pool is always crystal clear even after a busy day with lots of kids playing there. Top notch management 👌🏼👍🏼FromAU$ 116
8.9/10Very Good5104 Reviews
Kuala Lumpur|2.33km from downtown
Booked a Deluxe Room and got upgraded to a Suite with an amazing KLCC view — what a pleasant surprise! Huge thanks to Rajathi (hope I got your name right!) for the complimentary upgrade. The suite was huge, spotless, and incredibly comfortable. Waking up to the KLCC view was definitely the highlight of our stay. This was actually my second time staying here, and I genuinely love this hotel. The service has been consistently excellent, and this stay was no exception. Can’t wait to come back again. Highly recommended!FromAU$ 74
9/10Great1116 Reviews
Kuala Lumpur|1.03km from downtown
Stayed here for one night and honestly had a great experience. The biggest advantage of this place is definitely the location — very close to Bukit Bintang, food places, convenience stores, and major shopping malls. Everything is within walking distance, which made the trip very convenient.
The room was spacious, clean, and comfortable. Since it is a serviced suite, the extra space and facilities made the stay feel more relaxing compared to a normal hotel room. The bed was comfortable, and the room was generally quiet, allowing us to rest well after a long day.
The staff were polite and helpful during check-in and throughout the stay. The facilities, especially the swimming pool were clean and well maintained. Parking was also quite convenient.FromAU$ 122
8.5/10Very Good1469 Reviews
Sri Hartamas Kuala Lumpur|6.19km from downtown
Room was very comfortable,clean,and spacious. The king size bed was extremely comfortable, breakfast was decent with a good variety of food. Staff were very friendly and helpful throughout my stay. Hotel conveniently located near convenience stores,restaurants,coffee and pastry shops. Would I come back again?Absolutely!FromAU$ 77
9.2/10Great2839 Reviews
Kuala Lumpur|1.16km from downtown
As my grandpa said: 'Location, Location, and Location!'
The Pavilion Mall is right across the street. It's a 10-minute walk via the skybridge from Pavilion to KLCC and the Petronas Twin Towers.
The room hygiene and service were five-star.
Breakfast was average, not very good. I even found a hair in my noodles, which was disgusting.
Summary: Highly recommended for its incredibly convenient location. I recommend the signature pork tripe noodles at Bamboo Noodle House on B1 of Pavilion, and the signature shredded chicken and prawn noodles at Nanyang Restaurant.
Also, Tiffany & Co. at Pavilion is about 15% cheaper than in China.
Plus, Chanel cosmetics are slightly cheaper (2-5%) than at duty-free shops like Sun Dream.
And finally, the last picture shows the bill from Bah Kut Teh at Bao Xiang Lou on the 4th floor. The taste was mediocre, and it wasn't cheap, with an additional 10% service charge and 10% tax. Not recommended.FromAU$ 189
Hot spring
9.2/10Great1 Reviews
Kuala Lumpur|2.12km from downtown
A 8-minute walk from Berjaya Times Square in Kuala Lumpur, Lucentia residence T1 provides accommodations with access to a hot spring bath, hot tub, and steam room. Free Wifi is offered throughout the property and private parking is available on site. The apartment offers a pool with mountain views, sauna, and an elevator.The apartment features 1 bedroom, a fully equipped kitchen with a microwave and a fridge, a washing machine, and 1 bathroom with slippers. Towels and bed linen are featured in the apartment. The accommodation has a fireplace.Sightseeing tours are available in the surroundings. A car rental service is available at Lucentia residence T1.Starhill Gallery is one mile from the accommodation, while Pavilion Kuala Lumpur is 2 miles away. Sultan Abdul Aziz Shah Airport is 14 miles from the property, and the property offers a paid airport shuttle service.8.7/10Very Good3 Reviews
Kuala Lumpur|2.62km from downtown
The hotel facilities are very sufficient, there are many activities to play, the swimming pool is beautiful, the rooms are large, and some small service details need to be improved.FromAU$ 263
9.5/10Amazing1 Reviews
Kuala Lumpur|2.11km from downtown
nice swimming pool, near shopping mall, easy get public transport, nice view of kuala lumpurFromAU$ 648
8.2/10Very Good2357 Reviews
China Town Kuala Lumpur|2.37km from downtown
Hotel's location is superb. Easy access to the many local attractions and food. There is a 24hr laundry opp the hotel and a supermarket at the Central Market. Very near to KL Sentral as I travelled by train from JB-KL-JB. Room size is acceptable size with a view of the train tracks.
The staff are very polite and helpful. There are some issues with the cleanliness and room service but I have given my feedback directly to the hotel.
I will come back next time. Thank you.FromAU$ 48
8.4/10Very Good2296 Reviews
Kuala Lumpur|1.64km from downtown
Seamless Group Stay and Exceptional Service!
I recently stayed at the Hilton Garden Inn (North) Chow Kit for a business trip with a group of six. The experience was excellent from start to finish.
The highlight was definitely the check-in process. Despite our group arriving separately under a single booking, the Front Desk handled everything seamlessly. A special shout-out to Ms. Nuraldila, who went above and beyond to ensure our check-in was stress-free. She was incredibly professional and reassured me that my colleagues arriving later would be well taken care of.
The Room: I was staying on the 8th floor and absolutely loved the view. The room was surprisingly spacious, and the amenities were top-notch.
Dining: The breakfast buffet offered a decent variety, but the service truly stood out. The staff were proactive clearing plates quickly and ensuring the buffet was constantly replenished.
Location: Very convenient. Just a 5-minute walk to the Chow Kit Monorail Station. I would definitely stay here again!FromAU$ 53
Gym
9.2/10Great813 Reviews
Golden Triangle Kuala Lumpur|1.23km from downtown
I recently stayed at Hotel Stripes, and the entire experience was absolutely wonderful.
The hotel staff were incredibly friendly, warm, and attentive throughout our stay. Both breakfast and dinner offered a fantastic, rich variety of delicious food. What touched us the most was the hotel's thoughtfulness—they kindly prepared a beautiful complimentary cake for our birthday celebration.
Thank you so much for this wonderful surprise and for making our stay so memorableFromAU$ 120
8.7/10Very Good1034 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.89km from downtown
The room size was more than adequate and it was quiet. It's located at the very end of the alley behind the Shangri-La. There's a small 7-Eleven downstairs. When we first got to our triple room, the duvet felt a bit damp, so we asked to switch rooms and they happily accommodated us. The water from the shower tended to overflow into the toilet area, which was a bit annoying. There's a small kitchen and a dining table, perfect for enjoying coffee and breakfast in the morning.FromAU$ 88
7.9/10Good81 Reviews
Kuala Lumpur|1.48km from downtown
TLDR: Ceylonz is a great hotel, but the provider (Five Senses) is not. Book a different provider if you want to stay at Ceylonz.
(Trip.com does not let me post videos, refer to the pictures below)
Initial room conditions:
When we first entered the room we encountered these things:
- Leftover jacket from the previous guest(?)
- stains on the chairs
- water stains on the wardrobe
- dead ants in the wardrobe
- a flickering light
Service:
Because we chose to stay for 7 nights, we had a 1 free make-up room offered to us which we appreciated. However when we flagged up the issues we found on the first day, they gave us a make-up room on the second day and consumed our free make-up room without our choice. We wanted to use it in the middle of the trip like the 4th day. Because of this we had no toilet paper, tissue box was empty, towels were not replaced.
After the 2nd day, they no longer replied to our texts when we enquired about using the sports lounge, requesting a makeup room, getting more toilet paper. Very bad service.
After their make-up room, they removed the jacket and cleaned the seat stains, but they did not fix the light or clean the dead ants in the wardrobe. We understand fixing a light might not be possible but the ants were easily removable and we did it ourselves after they left. It felt like they were cutting corners as they also did not replace our tissue box, clean the dead ants or clean the water stains on the wardrobe.
Ceylonz:
The hotel comes with
- nice pool,
- 2 gym rooms with great views,
- a minimart at the ground floor,
- amazing location, walking distance from Bukit Bintang's Pavilion
Room:
- the amenities provided are not the same for every room, the last time we came there was a water dispenser and pull-out kitchen, this time there isn't (same five senses at ceylonz, same room type)
- spacious
- tall ceiling
- well equipped
- bay window
- the walls are relatively soundproof so you cannot hear other rooms but the door is not and the hallway is very audible from inside the room, we can hear people chatting, checking in, pulling luggages
Bed:
- not soft, hard bed with springs
- pillows and blanket is okay
- uncomfortable bed
We would have given this place a glowing review if they:
- Stuck to their 1 complimentary makeup room offered
- service: replied to our enquiries at all after the 2nd day
- better room cleanliness/make-up room diligence: cleaned the dead ants and the water stains on the wardrobeFromAU$ 58
9.3/10Great2905 Reviews
Kuala Lumpur|8.08km from downtown
M Resort & Hotel Kuala Lumpur is the perfect urban staycation spot, offering a serene, resort-style escape right in the middle of the city. The rooms are incredibly spacious and clean, featuring beautiful views of the lush green golf course that instantly make you forget the hustle and bustle. The ultimate highlights are definitely the massive swimming pool equipped with a fun water slide and the top-tier breakfast buffet that offers an amazing, delicious variety of food. Strategically located close to both KL and PJ, it’s an ideal weekend getaway for anyone looking to unwind and recharge without having to drive far.FromAU$ 113
8.7/10Very Good542 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.22km from downtown
We're pretty picky, and we stayed here for the Sammi Cheng concert. The hotel service was absolutely top-notch, fantastic! The only minor hiccup was a slight communication issue between the booking agent and the hotel, which delayed our check-in by about 30 minutes. However, both Trip.com and the hotel offered compensation, which was appreciated. The bed was incredibly comfortable, and there was absolutely no noise, which was a definite improvement over the Guangzhou Four Seasons. The room was also impeccably clean and tidy – a big shout-out to the cleaning staff! I'll definitely try to choose Four Seasons for my future travels.FromAU$ 526
Swimming pool
8.8/10Very Good592 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.49km from downtown
The room was clean and comfortable but the temperature control was unsatisfactory. Despite multiple attempts to adjust it, the room remained at an uncomfortably warm, room temperature.
While the breakfast selection itself was adequate, the 40-minute wait to be seated was unacceptable and reflects poor crowd management.
Furthermore, scheduling the café’s renovation from 1st to 5th May was a poor decision. Doing so during a long weekend and rain rave festive period significantly impacted guest experience and contributed to the delays.FromAU$ 163
9.3/10Great1995 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.58km from downtown
This is my third time staying at this hotel. The location is absolutely fantastic, right next to the Petronas Twin Towers. They even have a small shuttle buggy to save you a short walk, and the drivers are all great. The rooms are clean and tidy. We were traveling with a child, and housekeeping came to make up the sofa bed with sheets, a duvet, and a pillow, which was perfectly adequate for the little one. Getting a taxi downstairs is super convenient. The breakfast selection isn't huge, but what they do have is quite tasty and well-presented. On the 33rd floor, the Skybar allows swimming until 7:00 PM, and there's a sign stating you need to be over 20 to use the bar area itself. If you're with kids and want to see the Twin Towers up close, there's a separate area nearby for photos. I remember coming to the Skybar with friends many years ago too.FromAU$ 218
9.2/10Great2393 Reviews
Kuala Lumpur|1.29km from downtown
This was my first trip to Kuala Lumpur, so I spent a lot of time choosing a hotel, mainly considering location and safety. The Ritz-Carlton offered good value for money. The lobby is luxurious and grand, but the in-room facilities are indeed a bit dated, especially the carpet which looks very old. However, the overall cleanliness was good, and the bathroom seemed to have been renovated, it was refreshing and functional, though the lighting was too harsh and couldn't be adjusted! To wash my hair, I had to switch the hot water from the regular showerhead to the rainfall showerhead, which provided plenty of water. The walk-in closet design was very convenient and practical for ladies! It's worth noting that every staff member I encountered had a smile on their face and was incredibly friendly. There was no discrimination or coldness towards Chinese guests as some reviews mentioned. In fact, when we arrived at 1 AM, the front desk lady enthusiastically escorted us to the elevator. The sofa in the room was quite large and could easily accommodate an adult for sleeping. When we arrived at 1 AM, we requested an extra quilt, and a handsome waiter delivered it with a smile within 10 minutes. Another time, when taking a taxi, the Indian driver claimed the system showed a one-way detour and requested an extra 10 cash. Since it was indeed a long detour through the hills, and I didn't want any trouble, I agreed, but I had no cash, haha. Upon arriving at the lobby, I explained the situation, and the lobby manager, S.VINOTHE, kindly paid for us. He even told us not to worry about paying him back (though we immediately withdrew cash from a nearby ATM and returned it to him). The bellhop with the flowers even kindly offered candy to my child. The bedding in the room wasn't as thick as what you'd find in China, and the hotel isn't facing a main street, so there was no noise from speeding motorbikes. We slept very comfortably for all three nights. The breakfast, however, was definitely not suited for a Sichuan palate (Sichuan and Hunan cuisine should rule the world!). I didn't have time to use the swimming pool, and I extended my check-out by 30 minutes. Overall, my stay felt well-organized and the service was warm and enthusiastic. The hotel felt welcoming and comfortable, and I highly recommend it!FromAU$ 207
8.9/10Very Good1053 Reviews
Kuala Lumpur|1.1km from downtown
The location is excellent and convenient, and the breakfast selection is quite rich. However, from the moment we got out of the car in the parking lot, everything went wrong. We had to carry our luggage up the stairs, and the front desk staff was unhelpful when asked questions. The room had a strange odor upon entering, and the facilities were old. There were outlets in the nightstand, but they didn't work, so we could only charge devices on the desk. We also encountered an issue where the air conditioning wouldn't turn on, making the room hot for a long time. It was a very bad experience, and we won't be returning!FromAU$ 200
8.7/10Very Good935 Reviews
Kuala Lumpur|1.74km from downtown
Room 3103
Tho they upgraded me but i’m still not satisfied with their room
1. We didn’t know we have turn on heater to shower .. end up showering in cold water damn freezing cold then when i called guest service she told me i have to stitch on the heater 🙄
2. The quilt cover has red stains not sure if it’s blood stains .. damn horrible felt so uncomfortable covering myself with it .. dun tell me when the cleaners change bedsheet that time she/he didn’t see or saw but just dun care? So this your hotel standard?
3. Breakfast was lousy .. it’s vegetarian food .. non meat .. the siew mai really CMI think i only ate prata eggs and toast .. So many people in my group was complaining too .. Haloooo everyone is a vegetarian ok!FromAU$ 113
Breakfast
8.1/10Very Good438 Reviews
China Town Kuala Lumpur|1.73km from downtown
Service: There's a front desk, making check-in and check-out very convenient. Environment: It's 400 meters from the subway station, a 15-minute walk to Pavilion KL, and other attractions are also nearby. Facilities: The hotel doesn't provide disposable toiletries or slippers, but it does have a washing machine. Hygiene: The hygiene is quite poor. The bathroom had a strange smell, and there were especially many cockroaches, countless cockroaches.FromAU$ 55
9.1/10Great1298 Reviews
Kuala Lumpur|2km from downtown
Hotel location is near to various nice eateries. Is walkable to ICC Pudu local breakfast market which is a good place to experience an authentic, old school Malaysian-Chinese breakfast in KL. The hotel is considered clean and well equipped with what is needed in a room. However, one of our room was smelly. It maybe caused by someone smoking next door or previous guest has been smoking in the room. We got both rooms for non-smoking but yet one of it was a smelly room.
Attached photo is a view taken from the swimming pool at roof top.FromAU$ 85
8.2/10Very Good319 Reviews
Kuala Lumpur|1.62km from downtown
Child Malaysians loves perfume and air freshener . To me it smelt a little strong on my first night . But other than that the hotel is great , nice rooftop pool with breath taking views . Friendly staff, spacious room ,clean and fresh sheets . Delicious buffet breakfast , you can also order food from your room at any time . 10/10FromAU$ 45
9.1/10Great337 Reviews
Kuala Lumpur City Centre Kuala Lumpur|0.86km from downtown
The hotel's location is absolutely fantastic, very close to both the Petronas Twin Towers and Pavilion Mall. It rained on our second day, but the hotel has a skybridge directly connected to the mall, so we didn't even need an umbrella! The breakfast and bars are also excellent, especially the rooftop bar. You get a direct view of the Twin Towers, and the visual effect is stunning. There's a handsome Malaysian waiter named Yugesh at the bar who recommended several super delicious cocktails to us, and they were all great value for money. On the day we left, I accidentally knocked over a shower gel bottle while rushing to check out. When we checked out, the two handsome guys at the front desk kept asking if we were hurt and said not to worry about the bottle. It really warmed my heart – the service at a five-star hotel truly is a cut above the rest! 👍👍FromAU$ 420
6.8/10302 Reviews
Kuala Lumpur City Centre Kuala Lumpur|1.2km from downtown
The accommodation is near Dang Wangi LRT station, close to the Petronas Twin Towers and the Menara Tower. The staff provided good service. There's a 50 RM deposit which is refundable upon check-out, and a 2 RM tourist tax, which is standard for all hotels. The single room has no window but has an en-suite bathroom, an electric kettle, tea, coffee, a fridge, and a TV. We think it's good.FromAU$ 24
FAQs about Malaysia Digital Arrival Card (MDAC)
-
Do you still need MDAC to enter Malaysia?
Yes. The Malaysia Digital Arrival Card (MDAC) remains a mandatory requirement for all foreign nationals entering Malaysia in 2026. Implemented on December 1, 2023, it fully replaced the paper arrival card system and applies to all entry modes (air, land, sea). -
What is the MDAC official website?
The only official MDAC website is https://imigresen-online.imi.gov.my/mdac/main, operated by Malaysia's Immigration Department (Jabatan Imigresen Malaysia). All other platforms are unauthorized and may be scams. -
What does MDAC do?
MDAC is an electronic immigration form that records essential traveler information (personal details, travel itinerary, accommodation, health status) for Malaysian immigration authorities. It enables faster processing at immigration counters and self-service auto gates, replaces outdated paper arrival cards, and enhances security. MDAC is separate from a visa—even visa-exempt travelers must complete it before arrival. -
Is there a fee for MDAC?
No. Submitting the Malaysia Digital Arrival Card (MDAC) via the official portal is completely free. Any website, agency, or service charging a fee for MDAC is fraudulent and offers no real benefits—Malaysian Immigration does not charge for this mandatory form.
Disclaimer: This article has been provided by an individual contributor or third party platform. If there is any discrepancy regarding the copyright, please contact us directly and we will delete the content immediately.
Related products
Your Essential Guide to the Malaysia Digital Arrival Card (MDAC)
- 1. Do I Need to Complete the Malaysia Digital Arrival Card (MDAC)?
- 2. What is the MDAC, and How Does It Work?
- 3. When Should You Apply for and Submit Your Malaysia Digital Arrival Card?
- 4. How to Complete and Submit Your Malaysia Digital Arrival Card (MDAC) Online
- 5. Everything You Need to Know About the Malaysia Digital Arrival Card (MDAC)
- 6. Is There a Fee for the Malaysia Digital Arrival Card (MDAC)?
- 7. Essential Tips for Your Arrival in Malaysia
- 8. [10% Off] Top Hotel Picks for Your Malaysia Getaway
- 9. FAQs about Malaysia Digital Arrival Card (MDAC)
Hi, I am Zora from Shanghai, I've explored many spots across China, and also taken me further abroad including Australia, Malaysia, Finland and so on. For me, travel is about connecting deeply with each place. As a true travel enthusiast, I love diving deep into all the travel hacks, from booking secrets and ride-hailing discounts to travel promotions. I'm here to share every trick I know, guaranteed to help you save big and travel smart. Let's explore the world cleverly together!
339 articles
Blogger
Find Cheap Deals & Discover Destinations
-
Top Flight Routes
-
Latest Flight Deals
-
eSIM/SIM card
108038 booked











