Hotels in West Coast Division

"Room with seaview. Great selection of breakfast but the taste still can be improve. Walking distance to major attractions in KK. Excellent connectivity to the airport. Problem with hot water. Don't have it after 7pm to 8am tomorrow morning"

"Our stay at Hotel N°5 was excellent from start to finish. The hotel is spotless, and the housekeeping team really keeps the rooms in great condition. The location is very convenient, close to town yet quiet enough for a peaceful rest. The staff provided warm and professional service, always greeting us with a smile and ready to assist"

"The check-in experience is great. The Luma Hotel team are all very friendly. Parking is available right at the entrance of the hotel for a fee of RM30 per day. They provided cold towel and welcome drink to help me freshen up after my long drive from Kundasang. The room is clean and spacious. You can view the bathtub from the bed if you open up the panels. This is great for those with kids and want to monitor them from the comfort of your bed. There is no swimming pool but this is understandable for the size of the hotel. Breakfast is decent with good spread. Not much crowd at 6am. There are 24hrs convenience stores within the same building for those who need to buy your supplies. The hotel is located near the Airport and Imago Shopping Mall. Other places of tourist attractions are also nearby if your are driving or book e-hailing services like Grab. Last but not least, I would like to thank the team for the personalised birthday card and the complimentary cake. It is truly memorable."

"Overall is not bad. Hotel recently got refurbished and still have on going renovation work going on. Location is close to town area. Got bathtub. Got quite many restaurants around which within walking distance. Breakfast was nice ,got many choices. Bed was comfy. Suitable for business stay."

"Checked in at the hotel at around 9.30pm. I noticed the air conditiong was kinda hot. But i thought to myself, I’ll give it some time run first. Maybe it’ll get better soon. Then an hour later, it was still hot, so i called operator, and she said she will send someone to our room. Waited about 30 minutes or more, still nobody came. I called the second time, and she said she’ll get someone to our room again. And that’s it, nobody came to our room, to help us with the air conditioning. And we were to tired to wait already. So My 8 month old baby sleept sweating that night and i had to fan him with the note book that they put beside the bed. Upon checkout, I complained to the receptionist and the manager about the incident, and they checked on their system that the issue had been resolved. Which was abvioustly a lie. So the manager said he will investigate the matter and he promised something to me. So i hope he keep his words. I’m a regular here, so i know there was something wrong with the air conditioning. I know the quality of the hotel. So let’s see wether the manager is serious about his words."

"This hotel is located at the KK city centre, it's very conveniece for hanging around the city centre. The nearest shopping mall is Centre Point, the Imago Shopping Centre also conveniece access by order grab to pick. Overall this hotel is good and suitable for traveller looking for conveniece access to city centre surroundings."

"Very satisfied. Very spacious and clean. The view of the city was very beautiful but a bit noisy at night because it is near the main road. I suggest those who want to stay here if you have a sleep problem please request a room that is facing the other way. Water supply no problem. The aircond is good. Functioning really well. There is also a space for smoking and my husband was very satisfied with that facility because almost all hotels that we go to didn't provide this space. The staff at the counter was very quick giving a response. Will repeat going here again someday."

"Overall cleanliness is good, near to big mart which grab some necessary stuff. The bath towel I may have issue with this, i grab disposable towel for my whole trip."

"The location is actually great. You don't have to keep going to Gaya Street; a taxi ride there is only about 5 minutes and a few dollars. The advantage of this location is that there's no traffic congestion and there's ample space outside. The front desk staff was very welcoming, and check-in was super fast. The view from the room, apart from the river being dirty as some negative reviews mentioned, was fantastic. You can see both the sunset and planes. The room size is generous, perfect for a family with no issues. It comes with a microwave, fridge, and cutlery. Everything was perfect except for the slightly broken showerhead and the not-so-thorough cleaning. The key thing is the excellent soundproofing; plane noise in the room was minimal. The pool looked amazing, but unfortunately, I didn't have time to use it, only to look. Overall, it's great value for money. If you're going to nitpick, you might as well stay home or deal with the crowds at domestic attractions."

"The room is not clean,the sofa is dirty(fungi),not maintained properly,what is good they they provide with netflix..the deposit refund is also late,today is the 4th day we checked out but still not yet refunded..not next time"