City Palace Hotel

City Palace Hotel Reviews

City Palace Hotel

Down town, 1 El Amir, Qadadar Street, Abdeen, Cairo, Cairo Governorate, 11512, EgyptView Hotel Details
City Palace Hotel
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Guest Reviews of City Palace Hotel

6.3/10
87 review
Verified reviews
Location6.9
Amenities6.0
Service6.6
Cleanliness5.9
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All reviews(87)
Positive reviews(55)
Reviews with photos/video(18)
Great location(22)
Room was average(18)
Convenient location(7)
Friendly host(5)
Negative reviews(32)
Guest User
Deluxe Double Or Twin Room
Stayed in Oct 2025
Traveling with friends
2 review
2.0/10
Posted on Nov 13, 2025
This is the worst hotel I have ever stayed in. There is no one. The picture is completely inconsistent with the reality. It is super small and the sanitary conditions are extremely poor. I booked four nights and checked out early. I only want to return it for one night. It is simply a fighter in the garbage. Don't be deceived.
Pleasant Journeys
Deluxe Double Or Twin Room
Stayed in Oct 2025
Couple
9 review
7.0/10
Posted on Nov 10, 2025
Great location, friendly front desk, breakfast was very limited, wifi in lobby only; elevator art fantastic!
Omar_
Deluxe Double Or Twin Room
Stayed in Aug 2025
Family
4 review
2.0/10
Posted on Sep 20, 2025
The place was very bad and the location is soooo bad I went to the hotel when I saw it so bad I didn’t even stay remove this hotel from the application because it is not a hotel 
Guest User
Deluxe Double Or Twin Room
Stayed in Sep 2025
Business traveler
7 review
10/10
Outstanding
Posted on Oct 12, 2025
Good atmosphere cafe on top roof is awesome
calilopezz
Deluxe Double Or Twin Room
Stayed in Jan 2025
Couple
8 review
6.5/10
Posted on Feb 17, 2025
This place was basically just good enough for a bed to sleep on. The shower and bathroom situation was pretty gross and the room itself only had 1/3 plugs working. I wouldn’t stay here again unless I was desperate. The price was really cheap and unfortunately the amenities and state of the place reflected it. We had a 24 hour layover and didn’t sleep and showered as fast as we could just to survive until our flight. Do not stay for an extended time if you want a proper holiday in Cairo. Location was really close to the Egyptian Museum and several places downtown to eat and enjoy.
Mohammed Laanaya
Deluxe Single Room
Stayed in Dec 2024
Solo traveler
3 review
2.0/10
Posted on Jan 18, 2025
A very bad place to stay in ,this not a hotel not four stars it's a dirt hole ,beds are felty dirty full of ***** hair , the shower is cold and the electrics keeps cutting off all night long and when complained was told is not our problem it's the electricity company's fault.thr room is a prison cell trust me the prison cell is better , the noise of the staff in the morning will make you check out before time . Avoid or you will pull your hair in regret .trip.com you need to take action otherwise you are complicit in this con .
Gee Woo
Deluxe Single Room
Stayed in Apr 2024
Solo traveler
52 review
9.0/10
Great
Posted on May 24, 2024
Close from railway station Quite close to Egyptian museum Hard to find the entrance Room was spacious and clean Shower was good Amenities was travelers pack shampoo Staff were friendly and supportive. So many shops and restaurants are walkable Recommend you for short term stay with convenience & reasonable price
6/9
Guest User
Deluxe Double Or Twin Room
Stayed in Oct 2024
Couple
2 review
3.5/10
Posted on Nov 16, 2024
Beware all! They are scammers. Nothing like you see in pictures and photos. You will book for looking photo and they will give you another type of room. Very dirty and unhygienic. Beware
Guest User
Deluxe Double Or Twin Room
Stayed in Jul 2025
Couple
1 review
2.0/10
Posted on Aug 10, 2025
Very bad don’t waste your money
Guest User
Deluxe Single Room
Stayed in Oct 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Nov 14, 2025
Food is average
Guest User
Deluxe Double Or Twin Room
Stayed in Dec 2023
Couple
2 review
2.0/10
Posted on Jan 17, 2024
I had an extremely disappointing experience at this hotel, one of the worst I've ever encountered worldwide. It's concerning that the hotel has been removed from Trip.com, and I hope future guests won't have to endure the same issues I faced during my stay.
6/7
Yun Sugawara
Deluxe Single Room
Stayed in May 2024
Business traveler
20 review
5.0/10
Posted on Jun 24, 2024
I just sleeping good and very cool aircond made i slept well. Staff were friendly helpful. Building is old. If only you want to sleep so here is ok.
izam
Deluxe Double Or Twin Room
Stayed in Aug 2024
Traveling with friends
34 review
8.0/10
Very Good
Posted on Nov 23, 2024
very nice hotel and nearest to the downtown also easy tk get food
Guest User
Deluxe Double Room
Stayed in Oct 2023
Couple
10 review
8.5/10
Very Good
Posted on Nov 11, 2023
Best value and a great choice for position in Cairo and the hotel itself with well appointed rooms and breakfast venue to die for with a magnificent view of the major square and Hilton Intercontinental Ritz Carlton Hotels the other side of the square . Mohammed is a true professional as Duty Manager with Peter Abdul Vero to support make anyone’s stay pleasant and assist you with any requests.Easy easy choice of great local restaurants and all other shopping is on the immediate vicinity .Great comfortable beds with excellent showers .
6/7
Anonymous User
Deluxe Double Or Twin Room
Stayed in Mar 2025
Solo traveler
1 review
4.0/10
Posted on Apr 30, 2025
Hotal is not good enough