No. 48, Tongguanqiao, Wusi Village, Moganshan Town, Deqing, Zhejiang, ChinaView Hotel Details
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Guest Reviews of Aideri Moganshan Tongguanzhuang Resort
9.6/10
Excellent
571 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(571)
Positive reviews(568)
Reviews with photos/video(250)
Classy environment(154)
Delicious breakfast(101)
Friendly front desk staff(99)
Well designed(53)
Close to scenic area(26)
Tasty restaurant(21)
Tasty coffee(20)
Garden view(14)
Negative reviews(3)
Molier
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
10 review
10/10
Outstanding
Posted on Nov 10, 2024
A lovely stay for the weekend. We really enjoyed the location of the resort and the kindness of all the staff. The rooms are spacious and modern. The breakfast was delicious! Looking forward to our next stay!
Response from Property: Dear esteemed guest,Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely delighted to hear that your weekend stay was extremely enjoyable. Your satisfaction is our top priority. We eagerly look forward to your next visit and promise to do our utmost to ensure that each of your future stays is equally memorable and pleasant. Thank you once again for choosing our resort and for your kind words. Until we meet again, please take care and wish you a joyful day every day!Warmest regards,
Fei Ring
Deluxe Room (2 Beds)
Stayed in Sep 2024
Travelling with friends
12 review
8.5/10
Very Good
Posted on Oct 23, 2024
Beauty modern resort located in a quiet village area. Room is spacious, huge toilet but the toilet has transparent glass door which is weird.
We had dinner in the reoart's restaurant, the portion is big and the ingredients are fresh but a bit salty to our taste.
Response from Property: Thank you very much for your detailed review, which is extremely valuable to our hotel! Your opinions are very important to us. We will convey this valuable feedback to the relevant departments and pay more attention to the consideration of diversified needs in future designs. For the experience of the restaurant dinner, we are very grateful for your recognition of our large portions and fresh ingredients. At the same time, we also carefully noticed the problem that the dishes you mentioned were slightly salty, for which we deeply apologize. We will communicate with the chef team in a timely manner and strive to adjust the taste to suit the taste buds of more guests while maintaining the characteristics of the dishes. Thank you again for your comments and suggestions, which are the source of power for our continuous progress and improvement. We sincerely look forward to having the opportunity to serve you again in the future and create a more intimate and perfect accommodation experience for you. I wish you all the best and look forward to seeing you again!
Steffen146467
Panoramic Double Room
Stayed in Mar 2024
Couple
28 review
10/10
Outstanding
Posted on Apr 5, 2024
Modern hotel with nice architecture and very friendly staff.
Response from Property: 很開心能給友人帶來美好的體驗,我們的相遇很美妙,也希望這份美妙一直持續下去 哦~
Sachin23
Panoramic Double Room
Stayed in Sep 2022
Couple
28 review
8.5/10
Very Good
Posted on Oct 10, 2022
Great place
Response from Property: The blue sea and blue sky will eventually have a limit, only when lovesickness is endless, Xiao Ai will turn her deep lovesickness into expectations and blessings, and send it to you with the breeze and bright moon~~~
Guest User
Panoramic Twin Room
Stayed in Apr 2025
Couple
1 review
4.0/10
Posted on Jun 1, 2025
I came for the Dragon Boat Festival and chose this hotel based on the good reviews. I was hoping to relax and unwind on vacation, and I was initially impressed by the hotel. After checking in, I noticed the curtains on the floor-to-ceiling bathroom window wouldn't close. The electric switch wasn't working, and neither would the manual one. I went to the front desk twice to get someone to come and see what was happening. It was a minor issue, but it was resolved properly. Then, after we retired for the night, around 4:00 AM or 5:00 AM, there was a sudden bang in the room, tripping the entire power circuit. At the same time, the downlight at the entrance suddenly came on brightly, startling me awake. The doorway light, strangely brightened, stayed on for about a minute before suddenly going out. The noise startled my boyfriend and me awake. We tried to turn on the lights in the dark, but none of them worked. We weren't sure if it was a power outage or something else, and we didn't want to disturb anyone else, so we decided to wait until daybreak to check. But then I couldn't sleep... I waited until dawn to find the switch still wasn't working. I hurriedly washed up and headed to the front desk, using the light from the curtains as a sliver of light. They explained that the circuit breaker might have been tripped by the rain and thunder overnight. They offered to fix it immediately and gave me a small cookie and two cups and a doll from the warehouse as compensation. I was in a hurry to leave, and the receptionist seemed pleasant enough. While it put me off, I didn't dwell on it or look into it. I didn't hear any thunder during my stay the previous night, so even if it was, the hotel should have discovered and fixed the issue promptly. Furthermore, this series of incidents significantly dampened my stay, leaving my boyfriend and I feeling restless and exhausted. We had driven here from out of town, and today's return trip in the rain was a real blow to our travel experience. Finally, exhausted, I arrived home and was packing up when I saw this small gift as compensation. I didn't need it, but looking at it more closely, I was left with a nagging feeling. The more I thought about it, the more angry I became...
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Response from Property: Dear guest, hello! First of all, we sincerely thank you for choosing to stay with us and deeply apologize for your unpleasant experience during the Dragon Boat Festival holiday. We are deeply sorry that your anticipated relaxing trip was marred by oversights in our service and facilities. Regarding the room issues you mentioned: 1. The malfunctioning curtains: Although repaired, they still caused you inconvenience, and our room inspection process was negligent. 2. The early morning power outage and lighting issues: Regardless of weather conditions, the sudden power outage and our failure to promptly and proactively address them caused you to be startled and sleepless, a failure in our emergency response procedures. 3. The insincere compensation: The small gift failed to reflect our appreciation for your experience and instead felt perfunctory. We deeply reflect on this. We will immediately take the following measures: ✅ A comprehensive inspection of the electrical system to prevent similar safety hazards; ✅ Strengthening room and facility inspections to ensure that issues are not left overnight; ✅ Reviewing and training the team on duty that night to improve our emergency response. Your feedback is our driving force for improvement. Once again, we sincerely apologize to you and your boyfriend, and wish you a happy life! Sincerely, Adriatic Moganshan Tongguanzhuang Resort Hotel
Guest User
Panoramic Double Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 24, 2025
The entire hotel has a reasonable layout and is well detailed. The rooms are fully intelligent, clean and spacious, suitable for family living. The hotel front desk is also very enthusiastic and gave very delicious homemade snacks when leaving. The service is very good👍
Original TextTranslated by Google
Response from Property: 🌿 親愛的客人,感謝您的暖心好評!很高興您喜歡我們的智能房間和親子設計~前台小夥伴聽到您誇點心好吃,已經開心地跑去廚房“偷師”了!🤭 下次來,我們準備再“投喂”您一些隱藏款手工小零食哦!期待再見面~
Xiaoxunbunan
Deluxe Room (2 Beds)
Stayed in Apr 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on May 18, 2025
The lady at the front desk upgraded the room type. The room was large and comfortable. The hotel was also clean and comfortable. She also sent fruit and souvenirs when I left. The service of the lady at the front desk was very good.
Original TextTranslated by Google
Response from Property: 您推開窗時,陽光落進的弧度,和我們遞上水果、伴手禮的瞬間,都想説同一句話:“很高興,您在這裏像回家一樣。”
boss your
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 14, 2025
The overall feeling of the hotel is very good. Xiao Shen at the front desk is warm and enthusiastic, and his attitude is also very good. I will come here again next time
Original TextTranslated by Google
Response from Property: ✨ 感謝您的肯定。酒店小夥伴的服務能獲得您的認可,我們深感榮幸。期待以不變的真誠,迎接您的下次光臨。
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Couple
8 review
9.0/10
Great
Posted on May 6, 2025
The whole hotel is more like an upgraded version of a homestay. The lawn is quite large, suitable for activities and weddings. I also encountered a beer festival when I checked out today. Because the hotel is basically 3-story, the sense of space is not too depressing. The corridor design is more distinctive, plus the shallow pool, a Jiangnan style. The service at the front desk is still in place. The room type was upgraded for free. My wife happened to have a birthday yesterday. Less than 10 minutes after checking in, the front desk guy had already brought up the cake, a little surprise. In addition, a service staff named Xiaomu was particularly warm-hearted and treated people well. I suggest that the hotel should improve the variety of breakfast. After all, the price is not low, and the others have been formed and cannot be given. If there are other places to open hotels, the apartment design can be given priority. In addition, the distribution of moving lines and facilities should be considered. You can consider expanding the indoor rest area and the location for stress luggage.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!衷心感謝您選擇入住我們酒店,並抽出寶貴時間分享如此細緻的體驗與建議。您描述的草坪婚禮、江南連廊與淺水池的意境,正是我們想傳遞的“新中式度假美學”,而您對服務團隊的肯定(特別是前台小哥的生日驚喜與小木的暖心服務),已第一時間傳達給他們——這比任何獎勵都更讓我們自豪!感謝您對早餐提升以及空間優化的建議,江南的夏天正釀着更多好景好事,等您與太太再來時,我們想用更完美的體驗,彌補這次的未盡之處。
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 5, 2025
I stayed in this hotel with my baby during the May Day holiday. The experience was very nice. The environment was the holiday style I liked. It was very comfortable, relaxing and satisfying! The breakfast was also very rich. It is one of the few hotels I want to visit again! I will come again if I have the chance, haha
Original TextTranslated by Google
Response from Property: 🌿 “親愛的寶貝家長,感謝您帶娃來度假!”能讓小朋友玩得開心、爸媽放鬆身心,就是我們最大的成就!🎉期待您一家再來,艾德睿·莫干山銅官莊度假酒店一直等你們哦~
Jun Yeah🌸
Panoramic Twin Room
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is very quiet, close to the scenic area, and the service is also very good. It feels like a good place to visit Moganshan. The fruit sent by the hotel is also very delicious. The children also had a lot of fun. It is really good to have such a cost-effective hotel during the May Day holiday.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您的滿意是我們最珍貴的收穫。在這喧囂塵世中,我們致力於為每一位旅人打造一方靜謐天地。酒店隱匿於莫干山的温柔懷抱,安靜的氛圍恰似一首悠揚的小夜曲,伴您一夜好眠。我們深知,服務是連接心靈的橋樑,每一句問候、每一個微笑,都承載着我們的真誠與用心。那盤精心準備的水果,是我們為您捎來的山間甜蜜,願能為您的旅途增添一抹清新的色彩。看到小朋友臉上綻放的燦爛笑容,我們也倍感欣慰。五一假期,能與您和家人在此共度美好時光,是我們的榮幸。願這份寧靜與美好,能永遠留在您的記憶深處,期待與您再次相逢。
Anonymous User
Panoramic Double Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 4, 2025
The hotel breakfast is much better than I thought. There are steamed buns, porridge, coffee, milk, yogurt, noodles, wontons, bread, vegetable salads. The dinner is also very good. The chicken is very fragrant. The environment is also very good. It is very quiet to sleep. It is close to Moganshan Resort and Yulingba by car for 30 minutes. Yiyuan Organic Farm is 2 kilometers away. Before leaving, the front desk also gave us a bag of handmade butter soft biscuits. The baby likes it very much. Baby toiletries need to be asked at the front desk. I hope they can be given to us next time. I will come again~
Original TextTranslated by Google
Response from Property: 📜 「山居食記」您咬開包子時濺出的晨光,和莫幹吹來的風,都落進了那袋黃油餅乾裏——慢些走呀,莫干山的四季,還想為你們留一抹春夏秋冬。
Xiaoshumingming
Panoramic Twin Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 4, 2025
First of all, the service of the little sister at the front desk was very good. She introduced the hotel enthusiastically and gave the children free breakfast. The surrounding environment is very beautiful and it is very convenient to go everywhere. The hotel is very clean, the breakfast is very good, and the fried chicken for dinner is delicious. Next time I come, I will choose it first!
Original TextTranslated by Google
Response from Property: 📜 「味蕾日記」您咬下炒雞的脆骨時,山風正偷走小妹妹髮梢的晨露;而那句“下次首選”,比任何五星都讓我們心頭滾燙。
Guest User
Water-view Double Room
Stayed in Apr 2025
Family
13 review
10/10
Outstanding
Posted on May 5, 2025
Very good hotel experience, the visual effect of the water view room is really good.
The service is very good. After learning that there are two adults and one child, they also gave a free breakfast.
For breakfast, freshly cooked noodles and wontons are recommended. They are very delicious. I have to eat two bowls of noodles every day, haha.
For coffee, the breakfast restaurant is not recommended. Go to the lobby to use the coffee machine there. The latte tastes better.
The hotel's room service is in place. The only drawback is that the hair dryer is a little less powerful.
Original TextTranslated by Google
6/7
Response from Property: 📜 「水景房小記」您推窗時,湖面掠過的風偷走了拿鐵的香,而麪條的熱氣裏,藏着我們想説的“謝謝光臨”。——吹風機正在努力長大,等您再來時,定還您一個“完美收官”的清晨。
Anonymous User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Business traveller
159 review
9.5/10
Amazing
Posted on May 1, 2025
The room is quite big, the wash basin overflows easily, it is quite quiet at night, parking is also convenient, breakfast is quite rich, it is worth praising, it is about ten minutes drive from the town, the town is still very lively at night
Original TextTranslated by Google
Response from Property: ✨ 感謝您的肯定!我們會繼續保持優質服務,晨光與夜風,安靜與熱鬧,——您喜歡的,我們都記下了。期待您的再次光臨~