Stadthotel Eckernförde Reviews

Response from Property: Dear guest U6067TUIaurab, thank you so much for your fabulous review following your recent stay at the Stadthotel and your recommendation on TripAdvisor. With utmost delight we read that you thoroughly enjoyed your time not only at the hotel but also out and around. Already today my team and I look forward to welcoming you back. Sincerely, Kevin Heide Managing Director

Response from Property: Dear guest 'gregh274', thank you so much for your wonderful review following your recent stay with us and for your recommendation on TripAdvisor. It is with much delight I read that you, once again, thoroughly enjoyed your time with us at the Stadthotel. Indeed, we are just about completing the 2nd and final cycle of our guestroom renovation, and I am glad that you like the fresh beach themed interior. Thank you also for your praise about the attentive team and the lavish breakfast. Already today we look forward to welcoming back to our Stadthotel at the Baltic Sea. With kind regards Kevin Heide Managing Director

Response from Property: Dear Guest 'Iorange2024', many thanks for your fabulous review of your recent stay with us and your recommendation on TripAdvisor. We are delighted to read how much you enjoyed your time. Your praise about our lavish breakfast as well as our attentive and friendly barkeeper is much appreciated. Already today we look forward to welcoming you back. Sunny regards Kevin Heide Managing Director

Response from Property: Dear Guest 'joseisaacyastridt', Thank you for taking the time to share your constructive feedback on TripAdvisor as well as in our telephone call regarding your recent experience with our hotels. It is with pleasure that I learn that you appreciated our team members as well as the service provided. In regards to your comments, please let us explain: due to a technical failure out of our control your reservation did not land in our system, consequently, a confirmation was not sent. Upon your inquiry our team at Stadthotel did its utmost best to accommodate you at Hotel Seelust. With utmost regret I read about the insects and spider webs. Please be assured that this issue was addressed to the responsible colleagues to avoid re-occurrence. I do believe in second chances, therefore it would be an honor if you would consider visiting us again in the near future to fully convince you of our usually fine services and products. Sincerely, Kevin Heide, Managing Director

Response from Property: Sehr geehrter Gast K67800Lstefanh, ganz herzlichen Dank für Ihre wunderbare Bewertung und Empfehlung auf TripAdvisor. Es freut uns sehr, dass Ihnen unsere komfortable Juniorsuite und das reichhaltige Frühstücksbuffet sehr zugesagt haben. Besonders Ihre Anerkennung für unser Personal bedeutet uns viel – vielen Dank dafür! Schon heute freuen wir uns auf ein Wiedersehen im Stadthotel Eckernförde Mit sonnigen Grüßen Kevin Heide Geschäftsführer

Response from Property: Dear Mr. 'BenV847', Thank you very much for your wonderful review of your recent holiday with us at Stadthotel. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary breakfast experience. We make every effort to maintain the high standards of timely and quality service delivery our Stadthotel is renowned for, and we are delighted that we have been successful in achieving this during your stay. Your recognition of our Barkeeper is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions. I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back in the future. Sincerely, Kevin Heide Managing Director

Response from Property: Sehr geehrter Gast 'X4172ALerikak', vielen Dank für Ihre wunderbare Bewertung und Ihre Empfehlung auf TripAdvisor! Es freut uns sehr, dass Ihnen unser Frühstücksbuffet so gut gefallen hat. Ihr Wohlbefinden ist uns sehr wichtig, und es freut uns, dass wir Ihre Erwartungen erfüllen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße Kevin Heide Geschäftsführer

Response from Property: Sehr geehrter Gast '722ullil', wir danken Ihnen von Herzen für das überaus positive Feedback über Ihren Aufenthalt kürzlich bei uns im Stadthotel sowie Ihre Empfehlung auf TripAdvisor. Es freut uns, dass Sie besonders das freundliche Team, das kulinarische Frühstücksangebot und natürlich die Lage am Strand der Ostsee wertgeschätzt haben. Schon heute freuen wir uns auf Ihren nächsten Besuch bei uns im Stadthotel! Sonnige Grüße Kevin Heide Geschäftsführer