Ocean Hotel Reviews

Response from Property: Dear guest, Hello! Thank you very much for taking the time to share your stay experience and for your high praise for our hotel's location, dining, and service. We are pleased to learn that the high-rise views, the rich breakfast, and the attentive service of our staff all added to your enjoyment. Regarding your question about room size, we would like to clarify: Our hotel is located in the core CBD area of ​​Guangzhou on Huanshi East Road, conveniently located near a variety of business, shopping, and dining options. To better meet our guests' needs, we are currently upgrading our guest rooms in batches, and the sizes of different room types do vary. If you prefer more space, we recommend choosing a Superior Business Room or above for your next stay. These rooms offer a more comfortable size and layout. Please let us know when booking, and our front desk staff will prioritize arranging a suitable room for you. Thank you again for your valuable feedback and we look forward to seeing you again at the Ocean Hotel in the near future to offer you an even better stay. We wish you success in your work and a happy life!

Response from Property: 尊敬的貴賓：一句“住得很好，一定會再次入住”，讓我們整個團隊都雀躍不已！感謝您把廣州之行最安心的夜晚交給遠洋賓館，也把“下次再見”的約定留給我們。我們會繼續守護好這份信任。保持客房的舒適整潔、早餐的豐富多樣、前台24小時的笑臉，衹為在您下一次推門時説一聲: “歡迎回家”！願您所到之處皆有好景，我們在遠洋賓館等您 。下次見！

Response from Property: Dear guest, thank you very much for your high evaluation of our hotel! We are honored to learn that you originally booked the Crown Plaza Guangzhou Center, but due to unforeseen circumstances, chose our hotel and unexpectedly received an experience that exceeded your expectations. We are committed to providing every guest with professional and high-quality service, and we uphold the principle of courteous and professional staff. Your recognition is not only a testament to our work, but also a driving force for our continuous improvement. We hope that you will continue to consider our hotel for your future travels. We will continue to provide you with high-quality service and a comfortable accommodation experience. Thank you again for your support and trust!

Response from Property: Dear guest, thank you for giving our hotel such a high rating. The cleanliness of the hotel, the warm reception of the staff, and the quality of the leisure area are all aspects that we attach great importance to. Your satisfaction is the best reward for our team's hard work. We look forward to your patronage again and will continue to provide you with high-quality service wholeheartedly.

Response from Property: Dear guest, thank you for your appreciation of our service! We are delighted that you were satisfied with your room upgrade and experience. Hygiene and comfort are always our priorities, and your recognition is truly heartening. We will continue to refine our service details and look forward to creating another memorable stay for you on your next visit.

Response from Property: 酒店回覆內容:尊敬的賓客：您好！非常感謝您抽出寶貴時間分享您的入住體驗，也感謝您對酒店地理位置、餐飲及服務等方面的高度認可。我們很高興得知，高層景色、早餐豐富度以及工作人員的貼心服務，都為您的旅程增添了一份愉悦。關於您提到的房間面積問題，在此向您説明：酒店位於廣州環市東路CBD核心商圈，周邊商務、購物、餐飲配套一應俱全。為了更好滿足賓客們的需求，我們目前正對客房產品進行分批升級，不同房型面積確有差異。若您希望擁有更寬敞的空間，建議下次入住時選擇高級商務房及以上房型，面積與佈局都會更加舒適，預訂時也可直接告知我們，前台同事將優先為您安排合適的房間。再次感謝您的寶貴反饋，期待不久的將來能在遠洋賓館再次與您相遇，為您帶來更完美的居停體驗。祝您工作順利、生活愉快！

Response from Property: Dear guest, hello! Thank you very much for your recognition and support of our hotel. We are delighted to hear that you highly praised our service and room cleanliness. We understand that details determine quality, and therefore, in our daily operations, we always pay attention to every little detail, striving to provide guests with a beautiful and clean living environment. During the Chinese New Year activities held on the first floor, including traditional Chinese festival activities such as pot throwing, ring tossing, and riddle guessing, not only allowed children to experience the charm of traditional culture, but also allowed adults to find a little joy in their childhood amidst their busy lives. Thank you again for your positive feedback and support, and we look forward to providing you with excellent service and a pleasant stay in the future. We wish you and your family a happy life and all the best!

Response from Property: Dear guest, thank you very much for your detailed review and high praise! Our entire staff is delighted and encouraged to learn that you are satisfied with our hotel's environment, location, front desk service, and breakfast. We are committed to providing guests with a comfortable and convenient accommodation experience, and your recognition is our greatest encouragement. Thank you again for your review and support! We look forward to seeing you again with your family or friends. We will, as always, provide you with even more attentive and considerate service. We wish you a pleasant journey and a happy life!

Response from Property: Dear guest, hello! Thank you very much for your review. Spending quality time with your family during the Spring Festival was undoubtedly a heartwarming and wonderful memory. Our hotel has always been committed to providing travelers with a comfortable and convenient accommodation experience. The renovated facilities are designed to give you and your family a brand new experience. We are honored to hear that our hotel is much better than the old four-star hotel you imagined. Your recognition is not only a recognition of our renovation work, but also an encouragement to our service team. We will continue to work hard to continuously improve our service quality and provide you and more family travelers with more caring and professional service. At the same time, we also sincerely welcome you to choose our hotel again on your next family trip. We will wholeheartedly create a more memorable accommodation experience for you and your family. I wish you and your family good health and all the best! We look forward to serving you again!

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your feedback. We are delighted to know that you are satisfied with our hotel's location and service. We are committed to providing guests with a convenient travel experience and a great value stay, and we are delighted that these efforts have been recognized. In the future, we will continue to maintain our high-quality and cost-effective service while constantly improving details to create a more comfortable stay for every guest. We look forward to seeing you again and wish you a happy stay and a pleasant journey!

Response from Property: 尊敬的賓客，您好！對於您的肯定和讚賞，我們深感榮幸，同時也感到非常的欣慰，枕上詩書閑出好，門前風景雨來佳，每一個相逢的日子，都是一段曼妙的風景，歡迎您來，歡迎您常來。