Ouyue Hotel (Liangjiangsihu Guilin Station Branch) Reviews

Response from Property: Dear Guest, thanks for your feedback—we value your recognition of our downtown location and quietness, apologize for breakfast-area noise during prep/cleanup, and have adjusted schedules + added sound-dampening measures. Welcome back to experience the improvements!

Response from Property: 尊敬的賓客；非常感謝您的點評！茫茫人海能和您有緣相遇是我們莫大的榮幸。謝謝您對我們酒店的肯定，讓我們前進過程有了滿滿的動力，酒店位於山水甲天下的桂林市中心區域內，步行5分鐘即可到達桂林最大最漂亮的5A景區兩江四湖；距離桂林市中心廣場僅500米，步行至灕江衹需5分鐘，交通十分便利！象鼻山公園1000米，伏波山公園1600米，靖江王府1300米。與市內眾多知名景區比肩而立。是您商務、旅遊、休閑的首選酒店。提升品質，提高客人的滿意度是我們全體員工一直在努力的方向，期待您的再次光臨，祝您生活愉快！

Response from Property: Dear guest, hello! We are very glad that you chose our hotel, Ouyue. We are very grateful for your recognition of the hotel room and location. From your feedback, I understand that the front desk staff failed to provide you with effective assistance. I sincerely apologize to you. I learned from the staff who received you that she was indeed not familiar with the route, so she couldn't offer effective help. I am very sorry about this. However, we have learned from this experience and will actively train our staff to strive to provide the best service for all our guests. Thank you for your reservation! Wish you good luck!

Response from Property: Dear guests, hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around you. Many things in our memory, because of the feeling of happiness, no matter how long the time passes, the mood remains unchanged. Enjoy life, share joy. Thank you for your love for us. Because of you, we are happy! Please come back to Xiaoyue's home often. Wish you a pleasant journey!

Response from Property: Dear guest: Hello! Thank you for choosing Ouyue Hotel Guilin, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, but also thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience looking forward to your visit and patronage again

Response from Property: Hello! Thank you for your review of the hotel. The hotel is located in Xicheng Pedestrian Street and Dongxixiang Commercial Street, adjacent to the Elephant Trunk Mountain Scenic Area, Two Rivers and Four Lakes Scenic Area, Jingjiang Palace Scenic Area, Fubo Mountain Park and many other national 5A-level tourist and leisure attractions. The attractions are all within easy reach. Transportation is very convenient. It is very convenient for food, accommodation, travel and shopping, and the price/performance ratio is absolutely great. We will continue to work hard and look forward to having you come home again!

Response from Property: 您好！感謝您對酒店的認可與鼓勵，酒店位於西城步行街、東西巷商業街，毗鄰象鼻山景區，兩江四湖景區，靖江王府景區，伏波山公園等眾多國家五A級旅遊休閑景點，景點都近在咫尺，交通十分便利。吃住遊購都非常方便，性價比絕對超值哦，期待您再次回家！

Response from Property: 您好！感謝您對酒店的認可與鼓勵，酒店位於西城步行街、東西巷商業街，毗鄰象鼻山景區，兩江四湖景區，靖江王府景區，伏波山公園等眾多國家五A級旅遊休閑景點，景點都近在咫尺，交通十分便利。吃住遊購都非常方便，性價比絕對超值哦，期待您再次回家！

Response from Property: Dear guest, thank you very much for your review! It is our great honor to meet you in such a vast sea of ​​people. Thank you for your affirmation of our hotel, which has given us full motivation to move forward. The hotel is located in the central area of ​​Guilin, which is the best in the world. It takes only 5 minutes to walk to the two rivers and four lakes, the largest and most beautiful 5A scenic spot in Guilin; it is only 500 meters away from the central square of Guilin, and it only takes 5 minutes to walk to the Li River. The transportation is very convenient! Xiangbi Hill Park is 1000 meters away, Fubo Hill Park is 1600 meters away, and Jingjiang Palace is 1300 meters away. It stands shoulder to shoulder with many well-known scenic spots in the city. It is your first choice for business, travel and leisure. Improving quality and improving customer satisfaction are the directions that all our employees have been working hard for. We look forward to your visit again and wish you a happy life!

Response from Property: 💕Free parking lot💕A warm smile and a satisfactory comment are like the warm sun in winter and the cool breeze in summer, which give us hope and motivation to work harder. Every good comment carries our tireless patience and expectations for you. Thank you for your praise and support. Thank you for accompanying us all the way~ Xiaoyue wishes you a happy life!

Response from Property: Dear guest, hello, thank you very much for staying at the Ou Yue Hotel and for giving us feedback on your stay experience through reviews. Thank you for your recognition of the hotel service. The double bed room you stayed in has a round table and two chairs for you to put things or eat. There is also a wardrobe. There is a place under the wardrobe for suitcases and clothes hanging in the wardrobe. The pictures on the Internet are true. The things in the pictures are actually in the room. Moreover, before you checked in, our waiter took you to see several rooms. You chose the one you were satisfied with before checking in. I believe you have seen the facilities and equipment in the room. Customer satisfaction is our goal. We will try our best to give customers the best quality experience. Finally, thank you for booking!

Response from Property: 💕Extended check-out at 14:00💕] Every good review makes us look forward to it. Your good review is the greatest encouragement to us and the greatest energy for us to look forward. We will work harder to do our best to make you live happily, at ease and more comfortable. We are constantly pursuing and improving, just to meet your requirements. This is our purpose. Thank you again for your support, please always remember that we are by your side. I wish you a happy life and everything goes well!

Response from Property: Dear guest, thank you very much for your review! It is our great honor to meet you in such a vast sea of ​​people. Thank you for your affirmation of our hotel, which has given us full motivation to move forward. The hotel is located in the central area of ​​Guilin, which is the best in the world. It takes only 5 minutes to walk to the two rivers and four lakes, the largest and most beautiful 5A scenic spot in Guilin; it is only 500 meters away from the central square of Guilin, and it only takes 5 minutes to walk to the Li River. The transportation is very convenient! Xiangbi Hill Park is 1000 meters away, Fubo Hill Park is 1600 meters away, and Jingjiang Palace is 1300 meters away. It stands shoulder to shoulder with many well-known scenic spots in the city. It is your first choice for business, travel and leisure. Improving quality and improving customer satisfaction are the directions that all our employees have been working hard for. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest, hello, I am very sorry that I failed to provide you with a satisfactory stay experience. Xiaoyue deeply apologizes to you for the unpleasantness during your stay. At the same time, we also attach great importance to the guests' stay experience. We have proposed rectification plans and rectification measures as soon as possible. The hotel is open 24 hours a day. You can contact us at any time if you need anything during your stay. We also hope to have the opportunity to serve you again. Thank you for your reservation and wish you a happy life~