Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 2, 2025|Premium Room
Trav3ll3rA fantastic place to be on the island of Murano. A 5 minute walk from the waterbus station of Murano Navagero and near to all what Murano has to offer. The room was modern and comfortable, the breakfast varied and the hotel a hidden gem. The staff are accommodating and nothing is beyond their reach. Yes, you are not on the main island, but you are only a 20 minute ride away as you experience life on the water. If you have a few days in Venice, I would highly recommend this hotel as you stay in comfort and affordability away from the expensive traps of the main island.
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Price per night from:PLN 532
Posted on Aug 3, 2025|Apartment with Canal View
Guest UserClimbing onto the narrow maze to watch the sunset, and the tranquil lounge sofas and communal garden provide a space in Venice to breathe while maintaining social distancing. Although it's a bit away from the main paths, considering the enjoyable Venetian alleys, it's a worthwhile and fun experience.
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Price per night from:PLN 268
Posted on Aug 30, 2018
RUOPENG
The hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.
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Price per night from:PLN 1,351
Posted on Jun 30, 2024
Suzyyy
We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
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Price per night from:PLN 573
Posted on Aug 3, 2025
starcc100
The hotel boasts a fantastic location, right on a high-end shopping street, making it incredibly convenient for exploring on foot. The service is also impeccable; the personalized butler service is excellent, with staff escorting you to your room and handling your luggage. The rooms are generously sized, ensuring a very comfortable night's sleep. The hotel itself is a beautifully renovated mansion. Its grand staircase offers wonderful photo opportunities, and from the rooftop, you can enjoy the refreshing Adriatic breeze while watching a stunning Venetian sunset. A crucial tip for arrival: absolutely do not follow Google Maps! Do not disembark the water bus too early. Instead, take it all the way to 'G-station' (you might need to check previous reviews for the exact name). From there, the hotel is just a very short walk away.
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Price per night from:PLN 596
Posted on May 5, 2026
Guest UserThe room was excellent, quite spacious for European standards. We booked a family room, which had a connecting door between the two rooms. The bathroom was large, and the towels were clean. Slippers, water, coffee, and tea were provided. We had breakfast alongside guests from China Eastern and Middle Eastern airlines, and the food was good. There's a bus stop right outside, and a tram station is just a 5-minute walk away. I'd definitely stay here again if I have the chance!
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Price per night from:PLN 488
Posted on May 6, 2026
Guest UserAn amazing hotel! Arrived in Venice by train from Trieste (after disembarking from a cruise ship). Getting to the hotel and around Venice was easy using the vaporetto (bought the 48 hour passes at the pier kiosk located outside the train station). The hotel, room, bathroom, and view were beautiful! The hotel staff including the receptionist and concierge were extremely friendly, knowledgeable, and helpful! They provided an amazing and unexpected surprise on our 2nd day there…recognizing my wife’s birthday. We returned to the room and they had placed balloons on the bed and had a bottle of champagne and other fine treats waiting for her! This hotel and staff go above and beyond the 5 star expectations!
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Price per night from:PLN 821
Posted on Jun 13, 2024|King Room
Ka Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
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Price per night from:PLN 600
Posted on May 21, 2026
Guest UserThe room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened.
There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice.
The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away.
There were also 4 coffee capsules, which I assume were complimentary.
Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.
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Price per night from:PLN 397
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:PLN 261