"Excellent stay, hotel situated in a great area, very clean. Joseph at reception was so helpful and polite, he is a real credit to his employer."

"Shower water isn't hot enough"

"This is a lovely hotel on the canal side well situated for visiting different places & very reasonably priced. The hotel is quite small which suited us & our room was at the front so we had a nice view. The room was very clean & the reception staff very helpful & friendly. We had some evening meals at the nearby Brewer's Fayre pub & the food was very good. Would definitely recommend staying at this hotel."

"Before I say anything, the lovely man at the reception was outstanding, polite and willing to help. This comment is about the management of the hotel. I booked through trip and paid in advance but they did not have this information upon arrival. There was an invoice for £40 whereas I had paid £50 through Trip. The man at receiption quickly waved the new invoice. The hotel is very run down. The room was in an apalling state. Although the bedsheets and towels were clean the overall state of the room was awful. The drains were clocked, the shower screen broken, there were stains everywhere. I understand it’s a very cheap hotel but there should be a minimum of respect to the customers. There was free breakfast which was okay. Some of the other customers were quite loud and roudy."

"Really enjoyed our stay at this hotel. The building is historical and quirky, the bed comfortable, breakfast was delicious and every staff member we spoke to was lovely and gave great service. An unexpected gem !"

"Accomadating. Concerned about us as guests. Checked up on us to ensure having no issues. All in all a good experience"