Guest Reviews of JI Hotel (Hangzhou Xiaoshan People's Square)
9.3/10
Very Good
1216 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.1
Service9.5
Cleanliness9.3
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All reviews(1216)
Positive reviews(1168)
Reviews with photos/video(158)
Delicious breakfast(118)
Easy to get around(103)
Friendly front desk staff(86)
Classy environment(78)
Close to metro(63)
Perfect for business trips(38)
Average sound insulation(27)
Awesome gym(10)
Negative reviews(46)
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Queen Room
Stayed in Sep 2025
Solo traveler
2 review
4.5/10
Posted on Oct 29, 2025
Remodeled from an old hotel. Completely off the standard of a regular Ji Hotel.
The room is shady and old, front desk is unprofessional
Response from Property: Your opinion Xiao Ji has sent someone to deal with it. I couldn't give you a perfect check-in experience. Xiao Ji apologizes to you here. Please give Xiao Ji a chance. Xiao Ji will do better. Looking forward to your return!
Guest User
Business 2-bed Room
Stayed in May 2025
Business traveler
7 review
8.0/10
Very Good
Posted on Jun 15, 2025
Hotel room is good to meet with my expectation . i can have teat to brew my tea and it is easy to move around in near by Mall and Underground railway trains to the East and West of Hangzhou area.
Only thing is that I can hardly find a place buyer the local famous long Jiang tea.
It is the good hotel to stay with even close to the Hangzhou Nan speed train station with 15 minutes drive.
Response from Property: 美麗邂逅如微風拂面,赴一場旅途之約,客官的欣賞與喜歡,是對我們最大的鼓勵,感恩有您,期待您再次入住!
Guest User
Double Room
Stayed in May 2024
Solo traveler
1 review
9.5/10
Amazing
Posted on Jun 15, 2024
Very nice hotel staff. They go out of their way to help hotel guests. I am very pleased with their service. I’ll come back here anytime
Response from Property: 非常感謝您對我們的認可和支持,也感謝您提出的寶貴意見。我們會持續努力,為您提供更好的服務。期待您的再次光臨,讓我們有機會向您展示一個更加完美的酒店!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 16, 2024
Good location, close to everything. The room is nice clean, good service. Enjoy the breakfast.
Response from Property: 感謝您的褒獎,小季會和小夥伴們更加努力,為您呈現更好的我們,祝您生活愉快歡迎下次再來。
Kaz T.
Family Room
Stayed in Nov 2023
Family
13 review
9.0/10
Great
Posted on Dec 30, 2023
A+ for cleanliness and services, breakfast is fantastic. The family room we booked is spacious with a sitting area. The washing machines are conveniently located on the top floor. The hotel is close to MTR station only a little further away from Westlake and city centre.
Response from Property: The flowing stream is gentle, time is soft, and beautiful time meets you unexpectedly. Throughout the season, the hotel values neighborhood service, treating each customer with sincerity and dedication like a neighbor. Your satisfaction is like watering the sweet dew of flowers. We hope to continue writing a beautiful chapter in our next acquaintance. Xiaoji looks forward to meeting you again!
reddevil7696
Guestroom (2 Beds)
Stayed in Aug 2023
Business traveler
2 review
10/10
Outstanding
Posted on Sep 21, 2023
Rooms are clean and tidy. towels are very clean. I would give special compliments to the receptionist, they are very polite and friendly, I would definitely recommend this hotel to my friends and family. Great job. Keep it up.
Response from Property: 當春花爛漫覆蓋寒冷的冬天,當秋葉飄零淹沒炎熱的夏天,於歲月的河岸,把最美的畫卷鋪展,都會默默的為您祝願!
Zakithi Zulu
Guestroom (2 Beds)
Stayed in Oct 2023
Family
3 review
8.0/10
Very Good
Posted on Jan 18, 2024
It was very clean and spacious. Good value for money. Also is a great area.
Response from Property: 每一個笑容,都定格在那個相遇的回眸中,如果酒店是一種相遇方式,那麼住店後的友誼才是真正的永恆,當您感受我們的服務滿意,欣慰的同時,我們也由衷的高興,您的讚美,您的好評,讓我們深深的感動,祝您開心每一天!
StephanDeWet
Guestroom (2 Beds)
Stayed in Oct 2023
Traveling with friends
19 review
9.0/10
Great
Posted on Nov 20, 2023
Great room, but the location is far from Coco and all the big malls:(!
Response from Property: 看到您的點評小季萬分開心。很榮幸我們的服務得到您如此高的評價,我們將繼續維持這份熱情真摯的為您服務。願你聽到我的名字時,眉開眼笑,牽掛絲絲剪不斷,化作繞指柔。感謝親愛的客官,您對小季的認可,讓小季心生感恩,期待你我的再次相遇,願你眼中有光芒,所想能如願,所做能實現,笑容永相隨!願你一生被愛,一生可愛!下次見喲
Motlatsi Lodi
Family Room
Stayed in Oct 2023
Traveling with friends
12 review
10/10
Outstanding
Posted on Nov 19, 2023
Beautiful and clean hotel. Friendly staff. Great stay
Response from Property: I hope that when you hear my name, your eyebrows will smile, and your caress will continue to cut, turning into tenderness around your fingers. Thank you dear guest, your recognition of Xiao Ji makes Xiao Ji feel grateful. I look forward to seeing you and I again. May your eyes have light, your wishes can come true, your actions can come true, and your smile will always be with you! May you be loved and lovely all your life! See you next time
VANESSA TIAN
Double Room
Stayed in Dec 2023
Traveling with friends
31 review
10/10
Outstanding
Posted on Jan 10, 2024
very good
Response from Property: 謝謝小主的全5分好評,小季的願望就是能夠讓您在旅途當中,盡心讓您收穫安心,滿意衹是起點,驚喜和感動才是小季的目標
Guniangshuoxiaole
Double Room
Stayed in Mar 2023
Couple
5 review
10/10
Outstanding
Posted on Apr 16, 2023
nice!!
Response from Property: 親愛的客官,您好啊!簡簡單單的字體,是您滿滿的心意,是我們穩穩的幸福,別人拿不走,也擦不掉的成就感,我們感恩您輕輕敲擊鍵盤時敲出的認可和滿意,祝君萬事勝意,好運長相伴!
Xingyueyeyuexing
Superior Queen Room
Stayed in Apr 2024
Business traveler
5 review
10/10
Outstanding
Posted on May 5, 2024
The room is large, comfortable, and the breakfast is rich.
Facilities: good and convenient for travel
Sanitation: clean and tidy
Environment: good
Service: polite
Original textTranslated by Google
Response from Property: Dear customer, hello! I am so happy to hear that you have such a high evaluation of our hotel! Thank you for your compliment. We have always been committed to providing guests with the most comfortable accommodation experience. Spacious rooms, complete facilities, clean and tidy are all our goals. The rich breakfast and thoughtful service are what we carefully prepare for you. I hope you can continue to enjoy your time here. If you have any needs, please feel free to tell us!
M22279****
Superior Memory Foam Queen Room
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 13, 2024
The subway station is really convenient for travel, and the takeaway robot can deliver directly to the floor! The front desk service is also very thoughtful. 👍
Original textTranslated by Google
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to us. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and serve our guests sincerely.
M529039****
Superior Queen Room
Stayed in Mar 2024
Business traveler
2 review
10/10
Outstanding
Posted on Apr 6, 2024
The room is clean, the transportation is convenient, and the service is good. 👌Recommended to stay here. The TV is also big and comfortable to watch.
Original textTranslated by Google
Response from Property: Xiaoji is very grateful for the unexpected encounter with you. We have the chance to meet at "Quanji". Thank you for your choice and trust. I am very happy to see the good comments from the guests. Our basic goal is to make you live happily and comfortably. The ultimate goal is to make you feel surprised and satisfied. You must come to Quanji often. We will definitely give you a better experience. Xiaoji will always keep its original intention and not deviate from the original track. Going further and further, Xiaoji has been here looking forward to your return home again~
Xiaobinggandsp
Guestroom (2 Beds)
Stayed in Mar 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 7, 2024
Facilities: The facilities and environment are good. Booking the room in advance is also the desired room type.
Hygiene: It is hygienic and clean. A cleaning lady comes to clean up and replenish daily necessities every day.
Environment: The environment is good and the location is excellent. There is a subway station just outside the door. There is also Xiaoshan Wanxianghui one kilometer away.
Service: The service attitude is good. The lady at the front desk also gave me an extra breakfast coupon.
Buffet breakfast: There are many types of breakfast
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of us. Everything we do is only to bring a different stay experience to each guest. We are really touched to see your satisfaction and affirmation. . Welcome you to come back and experience it again, and wish you a happy life!