Osaka Hot Springs Hotels

The environment is excellent, and I had a very comfortable stay. The window offers a great view, the room is spacious, and the ceiling height is good. I looked forward to coming back to the hotel every day. I visited Universal Studios for two consecutive days. The hotel is right by the JR station, offering a quiet escape despite being in a bustling area.

This was my first time visiting Japan, and Universal Studios Japan was a must-see. I made sure to pick a hotel close to Universal, which made queuing in the morning easy and meant I could crash anytime after a long day of fun. I was really happy with my choice, Hotel Keihan. The triple room wasn't huge, but I later realized once I got to my Tokyo hotel that it was actually quite spacious! Right outside the hotel is the biggest Lawson convenience store on Universal Citywalk, and the JR line is right next door, which made getting to Shinsaibashi super convenient for us later on. The service was excellent; every staff member was incredibly warm and polite.

That was my second stay at the Candeo chain but this one I loved more for location and better reception guys and girls who make you feel a special guest or even a friend, not just doing their job. I really appreciate that. Wanna say huge thanks to everyone who work there, I cannot skip to mention an English speaking guy (I don’t wanna post his name for his privacy), his friendliness, kindness and sense of humor made me smile every time. And for sure I’m gonna back to this hotel only, don’t even wanna look for another one for my next trip to Osaka. Thank you, guys, you’re the best! You all are sunshine! P.S. The hotel located literally in the middle of everything you need. Don’t even think, just book it and you’ll be satisfied at maximum, I swear.

I tried numerous times to contact them regarding sending my luggage in advance before I arrived, and they did not answer so I then sent a message on this app and after all of that, they refused my luggage and sent it back to where it came from. I found this to be very very unprofessional after I contacted them about this. They made contact with the courier company and had it resent as I had explained I tried numerous ways of trying to communicate with them about this matter, and unfortunately, I was not successful and in the end it caused quite a lot of stress. Following this matter, everything went very smoothly, but the initial the first impression was not terribly positive.

This is the best hotel I've stayed at in Japan in terms of value for money, and I've been here four times. While it has some common issues with older hotels, like limited power outlets and dated bedding, these are minor flaws compared to its overall excellent qualities. The location is about 500-600 meters from both the train and subway stations. For this price range in Japan, the room is surprisingly spacious, offering a glimpse of Sakuramiya and a corner of the castle tower. The biggest surprise was the free onsen, which even included an outdoor bath! After soaking, there's a lounge where you can enjoy complimentary drinks, popsicles, and senbei. A heads-up: you might encounter female staff in the men's bath, just keep your cool when they greet you.

The hotel's location is incredibly convenient, right across from Fukushima Station, with a direct Kanku Express line to the airport. It's also just a 3-minute walk to the Hanshin Line station for trips to Kobe. There are plenty of restaurants nearby, and the service is excellent. We booked two rooms, and they proactively arranged for them to be on the same floor. I'll definitely choose this hotel again when I visit Osaka.

The room was good. Although small, it was enough for a family of three. I booked a twin room, but it didn't have a bathtub. The hotel switched me to a room with a tub. The bed was smaller, but still comfortable enough to sleep in. After soaking in the hot spring every day, there were free ice cream sticks to enjoy to your heart's content, and Yakult in the morning. For this alone, it deserves a full 5 stars. The only downside was that the hotel had too many tour groups, all Koreans, and their etiquette was quite poor. In the hot spring area, I saw an elderly Korean woman scrubbing dirt off herself in the pool, and some people spitting... My goodness! 🤦‍♀️

Me and my husband enjoyed the stay very much. The hot spring was really good the room, even though it was very small. It was adequate enough and the hotel staff were very friendly and everything else was good. We would consider coming back here again if we are ever in Osaka.

The hotel's location is excellent, conveniently accessible from either Nippombashi or Nagahoribashi subway stations. The best option is Exit 10 at Nippombashi Station, which has an elevator – perfect if you have heavy luggage and want to avoid stairs. Dotonbori is right across the street from the hotel, and Shinsaibashi is also very close, making shopping incredibly convenient. You can even walk to Namba Station, though it's a bit further, where you'll find Takashimaya department store, which is great for browsing. The hotel has a hot spring bath, which is popular with Korean guests, and offers unlimited ice cream and Yakult! The front desk staff are warm and polite, and some even speak Chinese. There's a FamilyMart convenience store downstairs, making it super easy to grab snacks. The hotel breakfast is bountiful, and the cleanliness is impeccable. I'll definitely stay here again on my next visit.

This hotel absolutely exceeded my expectations; it's almost on par with a five-star hotel. I've stayed in many capsule hotels, and this one is the best. The large public bath has everything you could possibly need, they even provide swim trunks! Razors, toothbrushes, hand towels, bath towels, pumice stones, exfoliating mitts, and multiple types of facial cleansers – they have it all. Can you believe there's even an open-air bath? They also offer massages, but those are extra. And seriously, they even have a blood pressure monitor! After showering, you can grab a drink and some noodles, which can be charged directly to your room. The luggage area has a huge packing table, with space underneath for oversized luggage (I didn't use it so I don't know if there's a charge). The lounge area has sofas for watching TV, and even a smoking section – it's incredibly convenient! Right outside the hotel is Umeda Higashidori Street, where bunny girls invite you to all-you-can-drink deals, and there are all sorts of food options around. The capsule itself is quite spacious, and the bedding is incredibly clean – I mean five-star hotel quality clean. I don't understand why the rating is low; for me, the only 'downside' is that there are too many amenities and services to explore before I had to check out. For a capsule hotel, the service is almost too much! One final friendly tip: you'll still need to buy your own toothpaste...