Hotels in Jakarta

"The hotel is really close to Plaza Mall, Grand Mall, Thamrin Mall, and Tanah Abang, super convenient for shopping and exploring the city. The room is comfortable, beautiful, spacious, and very clean. The staff are friendly, professional, and their service is truly impressive and satisfying. They even provide a scale for weighing luggage, so you don’t have to unpack again at the airport — such a thoughtful touch! Breakfast was delicious with many options, and the overall atmosphere felt cozy and relaxing. Definitely worth the stay — I’d love to come back again!"

"There were a large number of small cockroaches, especially around the bathroom sink. I killed over 20 of them in my room. The room itself was relatively clean, so I think the cockroaches were getting in through the drainage pipes or something. If it weren't for that issue, it would be a very good hotel, so I hope the hotel management will make every effort to deal with cockroaches. All the staff were kind. Also, the air conditioning, shower water pressure, and Wi-Fi were very strong and comfortable."

"Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5"

"Staying at Holiday Inn Suites Jakarta was such a fantastic experience—easily one of the highlights of my trip! First off, the location is super convenient. It’s close to key areas, with easy access to public transport and plenty of dining and shopping options nearby, making it a breeze to explore the city or get to meetings if you’re traveling for work. The suites themselves are a standout. Spacious, well-designed, and spotle"

"The hotel has a large lobby, wide bed, and wide table for working with my laptop. I got charged around 50.000 IDR for early check in which is fine for me since i come 1 hour early (I have remote working). The room service menu is sooo good!! With a very cheap price other than room service in other hotel. The minus is the light is too dark in the room (not instagramable), a bit dirty on the table side and the smart tv is not working well. Thank you."

"Quick response from housekeeping when i called and asked for charger and extra pillows. The twin room was big and comfortable. This hotel is just walking distance to Thamrin Mall, Grand Indonesia and Plaza Indonesia."

"Nice hotel with lovely kind people, hotel is a bit hidden and have to pay 5000 idr to always come inside with a car/taxi, very friendly staff always smiles. No fridge inside the room which was a let down, the sink was also so small and the water would take time to go down, 7/10"

"The location of this hotel is excellent, right in the Blok M area where there are many interesting food spots around. However, the service was quite disappointing the staff were not very friendly and rarely smiled. The cleanliness of the room also needs improvement. Overall, the location is great, but the service and room cleanliness could be much better."

"Stayed here for a night after a big mess at one of our airbnb. Booked the apartment at 1130pm. When we arrived an hour later, the reception was ready to serve us at midnight. Check in was efficient and smooth. The apartment was clean and spacious. If I have 1 thing to comment, it would be the fan for the aircond. The sound of the fan was a bit too loud as I was a light sleeper. The apartment was very near halim station which makes it very convenient to bandung via whoosh and need not worry about the traffic jam in the morning."

"Clean hotel with working ac in all rooms. Booked 2 apartments adjoining. They have washing machine, TVs, fridge, big water cooler, kitchenette in the middle with table for 4, . Beds are a bit hard. Very disappointed to have been woken up in the first night 4-6am with 3 mosques blaring chants which weren't synced. It went on constantly for 2 hours. There's a lot of noise from the both the local & toll flyover too. Despite requesting a quiet room, was placed at the back (overlooking the swimming pool on floor 17) which I do not recommend for light sleepers. The balcony doors / windows are not soundproof. Ensure you take ear plugs as you'll need them!"