Premier Inn London Kingston Upon Thames Reviews

Nice and cozy hotel in a great area, just a short walk to shops, restaurants, and the riverside. Beds are super comfy, and breakfast was tasty with good variety. Parking can be limited during busy hours, but overall it’s a great stay and I’d definitely come back again.

staff is helpful and room is clean and tidy .

Good location. Close to high street and shops. Being provided an accessible double room, which was different from the booked room type.

very nice location. food was delicious and room was quite clean. but check in hour wasn't comportable.

The location is good 5 mins walkable distance to city centre.Many shops and martlet nearby. The room is clean, the bed is big, everything is acceptable. Quiet room good for sleep. But there is no refrigerator.

Convenient location where you could enjoy the shopping nearby the hotel. Price is comparatively reasonable. They offered free breakfast for my son as well which was surprised👍. Will consider booking this again definitely.

Nice hotel!

Basically, there is no service at all. It is just a self-service hotel. There is no refrigerator in the room, which is very inconvenient. There is a large parking lot next door, and the stairs are interconnected. It feels unsafe.

First of all, let's talk about the internet. The wifi is very slow and you can only use the simplest WeChat. If you want fast internet, you have to pay, 5 pounds a day. Secondly, there are a lot of food outside, which is very convenient. Turn left and then right at the door and you will reach Kingston Railway Station. You can buy a one-day train ticket for 16.6 pounds, which can be used for trains, subways, and buses.

The room had no refrigerator, no phone, no clothesline, and no basic facilities. The key was that the sink was not draining smoothly.

I have never come across such a bad service in a hotel. They didn't clean the room once during the 3 nights we stayed. The garbage was not cleared and the bath towels were not changed. We went to the front desk to ask for cleaning and changing of clean towels, but they told us to wait until 12 o'clock tomorrow. We all checked out at 12 o'clock tomorrow. Too bad.

The room is clean and comfortable, with air-conditioning and a hairdryer Security is strict and safe Courteous front desk staff

Good breakfast, great location, average room facilities, small rooms.

Hygienic and tidy. The hotel lobby looks very comfortable, the bedding in the room is comfortable, and the items in the room are all in good order. The hotel has a good service attitude, the front desk is helpful, check-in and check-out are smooth, and the room is clean and tidy