Hotels near Alpineum, Lucerne

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!

No kettle and the room was quite small, but the location is super central. It's really close to Lucerne's main attractions, so if location is a priority for you, this place is a good choice. Switzerland is notoriously expensive, and this area felt a bit rural for the price. I'd estimate a hotel of this caliber would probably cost around 200 RMB in China. There's no free parking, so you'll have to find a paid parking lot nearby.

Good breakfast spread by swiss standards. Room was clean however the underlying structural deficits are hard to miss like bathroom getting wet after a shower as there are no shower curtains. The water is unable to be drained due to lack of drainage hole. The Trip.com booking indicated a city tax of 14 swiss francs but I was charged 16.40 swiss francs on check in for my 2 days stay.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional. However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'.

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

Great hostel that operates with hotel-style services. Just across the road, there's a Coop supermarket and plenty of food options nearby. The room was spacious, and it even had a large balcony with a table and chairs. Towels were changed daily, and the room was cleaned every day. The shower area came with shampoo and other amenities, which was a nice touch. Breakfast was all-you-can-eat and had everything you'd expect. Highly recommended!

The hotel is very clean and well-maintained. The breakfast is typical for an Ibis, meeting expectations. Aside from the room being a bit small, everything else was great. The soundproofing is excellent; even though our room faced the street, it was very quiet. I'd recommend this for solo travelers or couples. A triple room would be a bit cramped, and you might bump your head on the top bunk if you're not careful. On the plus side, the location is fantastic with very convenient transportation. I'd definitely stay here again if I have the chance.

This is a great hostel. It was a bit noisy because there were some kids on a study trip that day, but I booked a 20-bed dorm and only three girls checked in, so it was very quiet. The accommodation was also excellent. The location is a little far from Lucerne train station, but it's still within walking distance. The staff were all very good. Breakfast didn't have many options, but it was decent enough.

Very kind people willing to help you out with recommendations. The room is really clean and there’s enough space to have a comfortable stay! It’s pretty close to the station and with the free public transport you can easily ready the station too.