Hotels near Phoenix Lake, Dortmund

It is clear that the experience went pretty well. The staff was very quick and efficient with their tasks, and they got us checked in quickly. Afterwards, we found our rooms to be rather hygienic and well-kept, although the Sofa-Bed we bought was rather small. However, we did cook some food, which got filled with smoke, so we did trigger the smoke alarm. Even then, the fire management crew arrived quickly to shut off the alarm and open the windows to remove the smoke. This really just proves how effective the sensors are and how efficient the staff were. In terms of facilities, the gym room was really nice, with all sorts of machines and weights and mats. Also, the Breakfast was really good. they had a variety of vegetarian and vegan options, such as Soy Milk alternatives. Finally, the location was very good, it was near safe parking in a cheap, locked parking lot, only EURO14 per 24 hrs, as well as some tourist attractions like bustling streets and a football museum and merchandise shops nearby. Overall, given the location and services and facilities provided, this is definitely a value for money hotel and a reliable place to stay. 10/10.

The location was excellent. Although the room key and elevator key didn’t work at first, the staff responded promptly and fixed the issue.

Als erstes möchte ich die Freundlichkeit im ganzen Haus loben. Das war wirklich toll. Das Zimmer war auch in Ordnung. Da wir ein Zimmer mit Hund hatten war die Lage des Zimmers nicht so angenehm. Verständlich und gut, dass man mit einem Hund im Erdgeschoss, ohne Teppichboden untergebracht ist. Jedoch geht genau vor den Fenstern der Fußweg vorbei. Die Fenster kann man nicht kippen nur seitlich öffnen. Und so ist es aus zweierlei Gründen nicht möglich über Nacht ein Fenster geöffnet zu lassen. Dadurch war es sehr warm im Zimmer. Die Kopfkissen sind so fest und prall gestopft, so dass man eine Genickstarre beim Schlafen bekommt. Wir haben uns dann von Freunden Kissen ausgeliehen. Obwohl wir aus letzter Gründen nicht mehr dieses Hotel besuchen werden können wir es für Gäste ohne Hund sicherlich empfehlen.

The hotel is in a very good location. It takes only 15 to 20 minutes to walk to the downtown pedestrian street for shopping and dining. The waiter is very nice and the breakfast selection is moderate. The only biggest problem is that the room lacks an electric kettle. Although the room is small, it is very clean and well-equipped, especially the bathroom.

The room is nice, a white suite, with a large bathroom, and it is quite convenient to stay with children. Children under 12 years old are free, just book one person, double bed

We were travelling to the BVB game. The location of the hotel is perfect! You will come to the Iduna Park signal in just 30 minutes walk.  Our rooms were beautiful and comfortable with view of the stadium. All was clean and ordened. Only a little more deposit facilities in the bathroom would be great.  All staff were very friendly. After the game we had something to eat in the hotel. It is definitely recommended. A small but fine selection of dishes that also fitted with the price-performance ratio. Breakfast was delicious.  Once we come back to Dortmund, we will definitely stay back in the courtyard.

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

The room was clean and the location was good. However, I still had to go down to the front desk to request towels because none were provided in the room.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.

Close to the main station about 7 minutes walk. Secure at night and sometimes offer late check outs when it’s not too busy for those with very late flights which is one of the main reasons why I keep going back. A bit out dated on the decor but it’s ok for the price.