"The service was wonderful. The staff were genuinely friendly, not just smiling because they had to. I had an issue with my room, and it was resolved very quickly and with great kindness.
The hotel is located close to a market with several restaurants and two supermarkets, one of which is open 24 hours a day. It is also very close to Sea Life and the roller coaster attractions, making it a great choice for families and anyone planning to visit those areas. If your main goal is to visit the city centre, there are several bus routes and a tram stop right in front of the hotel. You can also rent a bike or an e-scooter and enjoy the ride through the park, which is a lovely option in good weather. If the weather is bad, the location is less convenient for getting to the city centre. However, when it isn't raining or extremely cold, the location is excellent and offers a much quieter, greener environment.
One feature I really liked was the hotel's fantastic guest kitchen. I didn't use it myself, but it looked ideal for families travelling with children or for anyone planning a longer stay.
The hotel also has a gym, a lovely rooftop terrace, and complimentary laundry facilities where you can wash and dry your clothes free of charge. There is also a sauna and a steam room, which are a great bonus after a day of sightseeing. I would definitely recommend this hotel for families with children or for travellers who don't need to be in the city centre all the time and would rather enjoy the surrounding parks and forests while still having easy access to the main attractions."
"1. The price is moderate, about 100.0 to 120.0 EUR per night, and the accommodation quality is good.
2. The room view is decent, and the room itself is very clean.
3. The hotel does not have a restaurant. For breakfast, you need to go to 'Cafe Roasberg' next to the hotel. It's a standard European breakfast, but as an Asian, I can't objectively rate it because I personally prefer Asian cuisine.
4. Both check-in and check-out were very easy. If I had any questions, I could easily find the hotel staff to ask."
"Nice hotel and great breakfast BUT I was staying there as my mum was in hospital with an undetermined leave date, so had to book again when she was not allowed to leave. Even though I booked again the same day I checked out, they would not let me into the room until 1pm (unless I paid an early fee) despite the person behind the desk knowing my situation. So for me poor customer experience and not an understanding company considering how many customers must be there for same reason."
"With a very cheap price for a hotel very closed to the central station, I can’t say any bad word.
I booked a cheapest room with breakfast. It is a not luxury, but a small room which has everything and everything works fine. Beds are so soft and comfy, I slept really well.
Breakfast is really good. I can’t believe this is a breakfast from a cheap hotel, much much better than many of pricey hotels I’d stayed."
"Clean and new looking. Online check-in and check-out work well. Just be aware that you can online check-in even if your room is not available yet and no one will tell you when it is available — you will have to sit around and go to check the availability from the self-service check-in every once in a while. When I asked staff at the desk, they just said the check-in is at 16 and they don’t know about the availabilities and that I should try the self-service again in half an hour intervals. Breakfast was good, was hoping to find more fresh fruit and common breakfast drinks like orange juice and hot chocolate. The room could’ve had something to place shoes on, especially during winter all the snow just melted directly onto the floorboards."
"Excellent stay! Clean room, great service, and a convenient location. The staff were very friendly and made us feel welcome throughout our visit. The breakfast was delicious with a good variety of fresh options each morning. Would happily stay here again."
"This hotel boasts a great location, very convenient for taking tram lines 4/10, and the breakfast is fantastic! It's close to all the attractions in Helsinki, and the rooms are quite clean too. However, be aware that all Scandic hotels in the Nordics have self-service luggage storage with no staff supervision, so don't leave any valuables there!"
"Great value and good service. Really like the gym and sauna as it’s top class. I was able to get late checkout with my IHG profile. The hotel is not at the city centre so it’s quiet but it’s close enough with a quick bus or light rail tram from central station.
Only negative is that the breakfast, while good, is quite expensive."
"This was a great hotel!
The check-in and check-out were quick, and the front desk service was excellent. Plus, they had a fantastic selection of teas (Rooibos, Chai, green tea, and something else) and coffee (even pots of milk and oat milk!) – I couldn't ask for more.
There's a microwave next to the front desk, and the elevator is inside, which makes everything very convenient.
The location is also good, close to the central station, so you shouldn't get lost.
Personally, I was happy to have a TV, haha. Watching news and documentaries in Finnish is quite interesting.
Even though it was a single room, it was quite spacious. I didn't have a suitcase, but you could probably open up at least three of the largest suitcases in there.
The shower was clean, a hairdryer was provided, and the abundance of power outlets everywhere is something many people would appreciate."
"Extremely satisfied with my stay! First off, the location is superb – you can walk to all the main attractions. The hotel breakfast was excellent; the dining area was spacious, comfortable, and bright, with fantastic views. They also had a great variety of options."
Great
284 reviews
9.2/10
1 night
From US$ 150
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9.3/10
Great
GGuest UserFacilities: Excellent, has everything you could need. The twin room was unusually spacious, and there were plenty of live TV channels!
Cleanliness: Very good, didn't notice anything out of place.
Ambiance: Grand and luxurious.
Service: Front desk service was okay, and English communication was smooth. The concierge staff were very courteous and polite.
UUniquely TravelBasic hotel for staying, no services provided, self check in type of hotel. If you booking this hotel, do not book via trip.com as the hotel need self you an email to complete check in and if you book via trip.com then you will not be able to receive that email, at least I didn’t receive.
This result to having issue during checking in.
GGuest UserGreat location, with windows overlooking greenery, and within walking distance of downtown attractions. The hotel's overall design aesthetic is spot on. The in-room facilities are new and very functional, and the shower pressure is excellent. The only downside is that the windows don't open, and even with constant ventilation, it still doesn't feel as comfortable as natural airflow. The price was also reasonable because I booked in advance.
GGuest UserOur assigned rooms had a terrible location. They were on the second floor, which isn't even directly accessible by elevator. You have to go up to the third floor first, walk a long way across a connecting bridge to another building, and then go down to the second floor. We had two rooms, one for my parents and one for us with the kids, and both were given these inconvenient rooms. Hauling luggage around was a real hassle! The view from the window was just a parking lot, no scenery whatsoever, which was completely different from what was shown in the promotional photos. However, the hotel's overall location is good, right in the lively city center, and the breakfast was also decent!
GGuest UserThe room was good enough and clean for the price. The only downside was the missing power outlet next to the bed. I use a sleep apnea device and it was a bit difficult to
plug the plug into the only power outlet close enough, which was at the head of the bed under the bed. This meant I couldn't use the night light.
GGuest UserWe had a wonderful stay at Hotel Everything exceeded our expectations.
The room was very clean and well-maintained, and the location was perfect—close to everything yet still quiet and comfortable. The service was outstanding, with friendly and attentive staff who made us feel very welcome throughout our stay.
The amenities were also great, offering everything we needed for a relaxing and enjoyable trip. As a couple, we especially appreciated the cozy atmosphere and thoughtful details.
Highly recommended, and we would definitely stay here again!
FFramesofjvThe check in was fast. The room was clean and the location is also near to the airport. For the services. They also have the shuttle bus from hotel to airport which is very convinient to those who are travelers and need to stay near the airport without hussle.
GGuest UserThis is a place I am grateful to for allowing me to spend my last night in Helsinki before heading back to Seoul, after parting ways with my local friend in Isalmi, Finland.
There was a brief, nerve-wracking incident where I left my key in the room, but I resolved it with the help of my local friend.
(Please make sure to take your key with you wherever you go.)
I plan to visit Helsinki again this year, so I hope to see this place again.
Thank you for the kind check-in.
MMs EllI love this place! If i ever come back to Finland i will definitely stay here again. It’s right in the city centre and walking distance to the main city’s attractions . You can even walk to Senate Square!! The place itself is very clean, very complete with kitchen appliances which and also Muslim friendly as it got bidet… it is easy to check in with the code as well!!
AAnonymous UserThe location is excellent, and the room is spacious and very clean overall. What sets this place apart—especially for a European hotel—is the amenities. It has a fridge, microwave, and a kettle. It has even a bidet sprayer (bum gun), which is a fantastic and highly appreciated touch for Middle Eastern travelers.
It was my first time staying at a hotel with no physical reception (everything is accessed via key codes), which felt a little unusual at first, but it worked perfectly. A great choice for a short stay!