"The staff were extremely helpful, and the location offers excellent access to Marseille Saint-Charles Station. The food was great as well. I would highly recommend Toyoko Inn for anyone visiting Marseille."
"I felt very safe and the place was clean and tidy. All the rooms were fully equipped, and even had a balcony! The king-sized bed was super comfy and the air conditioning system worked perfectly. The USB charging ports were really convenient. Overall, it was a very comfortable stay. The surrounding area is also great, with a 24-hour convenience store downstairs. It's also within walking distance to the city center and the Old Port."
"Considering this is an ibis Budget hotel, I was pleasantly surprised. Great location in the old port area, heaps of restaurants around, walkable to everything. Very friendly staff on check-in.
Room was compact but clean. It’s no frills so there is no safe, fridge, kettle or wardrobe. Good value for money. Breakfast was an additional €8.90 but worth it."
"Nice room and nice apartment / hotel. However, we were there for 7 days and they never cleaned our room at all. The Air conditioning kept turning off every 2 hours which was terrible at night in the heat as we had to get up every 2 hours to turn it back on. There was a regular beeping sound coming from the bathroom everytime you use the toilet. Cannot believe that there was a charge to use the swimming pool so didn't use it. No mention of that at all on the adverts."
"The room faces the old port, offering a nice view. From the balcony, you can watch thousands of ships docked in the old port. The Carrefour supermarket across the street has an underground parking garage, which is very convenient, just a 2-3 minute walk away. The location is excellent, with a subway station and many restaurants nearby, making transportation and dining very easy. Hotel facilities and service are average. At night, the nearby bars can be quite loud, and there's occasional motorcycle noise on the street, making it a bit noisy overall."
"I arrived at the hotel at around 1pm, and the front desk gave me the room directly (a room on the fifth floor). I paid a deposit of 100 euros on my credit card. When I entered the room, I saw that it was a room without windows on the wall (I booked a room with a small bed), so I called the front desk and asked him to change me to a room with windows on the wall instead of a room with windows on the roof. Their front desk reception was very enthusiastic and sent a colleague to take me to see another similar room on the fourth floor. Although there was a small window on the wall, the room was relatively small and not as good as the room with skylight on the fifth floor. So I decided to choose the room with skylight on the fifth floor. Check-in was still very pleasant. I met five or six front desk receptionists in total. Everyone was very enthusiastic. Maybe because I speak French, they answered all my questions. The location of the hotel is very convenient. It is a five-minute walk from the Joliette subway station and there is a tramway. There are Carrefour, Monoprix and Franprix next to the hotel. The last three photos are a hamburger restaurant next to the hotel, which is a one or two-minute walk from the hotel. The average price per person is about 17 or 18 euros, and it is very delicious. From the photos you can see that the hotel is very close to Notre Dame Le Major. The hotel is relatively quiet and a good choice."
"Upside:
The bed was very confortable and the shits were soft.
The kitchen amenities made my stay even more convenient.
There are a few kitchen utensils
There's a metro station near by
There are shower gel and towels
Downside:
The hitter was barely working
The deposit had to be made through card, no cash.
Don't expect to get your deposit back the same day as different banks have different policies, the transfer may be delayed a few days from what I understood.
There's no toothpaste or toothbrushes"
"A nice, clean hotel just a stone's throw from the metro station, in an excellent location just steps from the city center.
The hotel staff was very helpful.
I recommend it to everyone."
"Coming out of the train station, head towards Marseille's Arc de Triomphe. You'll know you're there when you see the Arc de Triomphe Hotel; the entrance is on the right and the hotel itself is on the left. If you have luggage, use the side entrance as the main entrance has steps. The rooms aren't cleaned daily, and extra towels come with an additional charge. It gets incredibly hot in the room, even though it doesn't get much direct sunlight. If the price difference isn't significant, I'd recommend booking a room with a balcony. Those rooms face outwards and offer a view of the Arc de Triomphe.
There was a bit of a mix-up with my Ctrip reservation. The younger guy at the front desk couldn't find my booking, but the more experienced staff member was really helpful and sorted it out even before Ctrip could. The French lady at the front desk during check-out was excellent, very proactive, and even said goodbye in Chinese!"
"Second stay at this hotel. Convenient for when traveling to / from the cruise port or airport. The hotel itself is very nice, small but great character and good facilities. We had a double floor mezzanine family room. Great room with comfy beds, clean, good amenities and nice bathroom, fridge, coffee machine etc so everything you need. There are two big downsides to this hotel that are out of their control. The old big French doors / windows look great but are not good at all for sound. We were on the 5th floor and heard cars, sirens, mopeds and people until the early hours and this does impact sleep. The second thing is the area, not a pleasant place at night. Lots of
Homeless, rough sleepers and not a welcoming place. For us, simply going there to sleep and be comfortable and have a nice room it was good and we’d stay again, but it is expensive when you consider the area and noise at night vs some other better located hotels in Marseille"
Very Good
90 reviews
8.6/10
1 night
From THB 4,028
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8.9/10
Very Good
GGuest UserGreat view from the window , and there are 2-3 really useful mini mart or supermarket downstairs , will be staying here again .
GGuest UserIbis always my first choice. Price always good, location always perfect to major areas in location. Service is always consistently helpful and professional. Great room with fantastic reception amenities.
MM260013****I stayed at this hotel on a business trip. The location is excellent, and the 7th-floor restaurant has an unbeatable sea view. The breakfast food was fresh on the first day, but on the second day, the potatoes were leftovers from the previous day; they tasted off and were very hard. This is unacceptable for a five-star hotel. The room was just average. If you're looking for the location and the rooftop sea view, I'd recommend it. But if you're looking for value for money, I strongly advise against it. Also, absolutely do not take the taxi the hotel calls for you. Although the driver speaks English, the fare is double!
GGuest UserThe location is very convenient. The hotel has access control, which is relatively safe. Free luggage storage. There are not many simple cafes around. Breakfast was added, which was very amazing. The staff are very polite
GGuest UserThe biggest advantage is that the train station is very close. The train station is on a high ground. It is very difficult to pull boxes in the city, such as the old port. It is recommended that the subway taxi is closer. The whole Marseille has various heights and lows. ibis is mainly soundproofed. The sound of other neighbors closing the door is not loud outside the window. Breakfast is really good at this price hotel.
TToffer MorganSurprisingly a very good stay. Awesome rooms that are real basic and simple great beds, clean linen and hot showers and clean bathrooms. Loved it. Best staff that are friendly
DDIAGATI have the habit of going to this hotel, the reception is nice, the location is very good at the entrance of Marseille and just next to the port of the stake.
HHassan Eren AliNice building , workers are very friendly. When we first arrived at hotel we thought it was closed but keep pressing the button to ring the reception to open the door for you. Keep in mind bring your own towel or you have to buy one here.
VVivian KempFirst time in Marseille. Fine to have stayed at this apartment but probably won't again.
I had to chase for the access instructions myself. Also annoying to have to go pick up the keys from Ibis (collection itself was quick), which is a 9-minute walk to the apartment. The fob worked but the 2 keys attached did not open any doors. Email instructions, while clear, were not entirely accurate - referring to going right when in fact I needed to find the apartment on the left.
Bit of drama one morning as I forgot my phone inside the apartment and had locked myself out. Had keys on me but the keys couldn't actually open the door, and of course I couldn't remember the super-secure 9-digit digital code! Only eventually managed to get in but asking a neighbour who thankfully was able to call the apartment manager. They should have given me working manual keys but never did.
Apartment itself was very clean. Lots of linen. Comfortable bedding in the bedroom as well as hidden under the sofa bed. Basic toiletries included. Washing machine worked. Heating was plenty sufficient. No dishwasher but not an issue as I did not cook much. (2 induction hob rings right against the wall which I didn't think was conducive to cooking anything more than the super basic, but fine for me this trip.)
Overall it was okay. Location super convenient, but I'd prefer somewhere quieter, where people and traffic noise wouldn't be so loud and go on after hours. Also somewhere without people relieving themselves next to large bins right outside the building's front door. Somewhere more pleasant...