Hotels near The Lock-up, Birmingham

The location was perfect within walking distance from New Street Station, Sea life centre, Lego Discovery centre, Art gallery and museum. The check-in staff was super nice and friendly, we arrived earlier but they were happy for us to check in as our room was ready. The room was clean.

Excellent stay at the Hyatt Regency Birmingham. The staff were warm, professional, and attentive, the room was spacious, spotless, and very comfortable, and the location was perfect for exploring the city. Breakfast was excellent with a great selection, and the facilities were well maintained. Outstanding service and hospitality throughout—we would gladly stay here again and highly recommend it.

I had a wonderful stay at this hotel. The hotel itself is beautiful, and the room was clean, comfortable, and well maintained. I slept very well and really enjoyed my stay. The staff were friendly, professional, and very helpful during the check-in process. When I mentioned that I preferred a higher floor, they kindly arranged a room change for me, which I really appreciated. The location is also very convenient, with a bus stop right outside the hotel, making it easy to get around the city. Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Birmingham. I would happily stay here again in the future.

Location is good, very close maybe 5 mins walk to new street station,China town and bullring ,grand plaza centre and M&S . Standard room is big, coffee Tea facilities ,window view facing Wetherspoon, Unfortunately: toilet flushing not good need press harder whole day only able to flushed once. Toilet door too old and damage. Table lamp not working

The hotel is perfect for tourists who want to transfer from Birmingham to another city. All equipment is perfect and advanced and the cost is reasonable. HOWEVER, the female receptionist is very rude and irritable, when I checked in with her, there’s the same name as me booked this hotel and I just double checked the days and whether I booked the breakfast or not she showed her impatience and rudeness.

The hotel is decent, and the location is quite convenient. The front desk service was just okay. Breakfast selection was a bit limited, but the taste was pretty good. Transportation is very convenient, especially for getting to the train station. I'd recommend it to anyone looking for a local experience.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.