Hotels near Pasar Keputran, Tegalsari

Outstanding hotel in the heart of Surabaya! Staff are exceptionally warm and professional, treating guests like family. The breakfast buffet is incredible with amazing variety. Rooms are spacious, clean, and comfortable. Perfect location next to Tunjungan Plaza mall. The pool and facilities are well-maintained. Excellent value for a 5-star luxury experience!

Good location, room, gym and breakfast. If I stop here, it will only be a very regular comment. I would say the hotel is operated by warm heart staff trying all means to help guests. We encountered a big issue with car rental,with no E-Toll card prepared by the rental car company. I just asked Dimas Adhytyawarman the duty manager where to buy e-Toll, Dimas not only told me the supermarkets to buy it, more importantly, he checked with colleagues and informed us that the supermarket cannot charge e-Toll and banks are closed during weekend. We still tried our luck to check these supermarkets, but only came back to hotel with a card without money. When Dimas saw my husband be back to the lobby, he asked him how it went. Understanding that we were not able to solve it, he and his colleague Andrey even tried to use their own e-bank to get some money for us to enter the freeway and then we can top the card on the way. Eventually, they helped us solve the problem completely. Without their full commitment to service, problem-solving mindset, caring for people, we would not be able to start a great vacation to Bromo and Sewu driving by our own. Once more, sincere thanks to Dimas Adhytyawarman and Andrey. I believe they will have a great career with all their wonderful traits.

The hotel is good, I stayed in an apartment. The room was spacious, but it didn't feel recently renovated. The hotel is conveniently located right next to a shopping mall. The soundproofing in the room was poor, and it's very close to a mosque. There was a loud prayer call from 3 AM onwards, which severely disrupted my sleep. On the positive side, the hotel staff were friendly and the breakfast was abundant.

I stayed with my wife for a week. The place is not perfect, but nothing to complain about - especially factoring in the price. Our room overlooked the main road and soundproofing wasn’t quite good enough, although Indonesia is full of unnecessarily loud exhausts. We had stunning sunsets almost daily!

Nice place, unfortunately the amenities provided are not complete, there is no kettle for tea and coffee, safe box locked, AC dripping. What I like here is that the food is delicious.

The price was okay. It's very close to the biggest mall, making it convenient to get everywhere. The facilities are quite old, and it seems to be a popular place. As for the bedding and toilet, just close your eyes and deal with it. The AC return vent makes a lot of noise.

The location is super strategic, right in the city center and close to everything. Public transport access is also nearby. I stayed there for 5 nights, and on one day, the room wasn't cleaned even though I had requested it at the front office. I'm a regular here; whenever I need a hotel in the city center, I always choose this one. There's a semi-indoor swimming pool and a mini-fridge in the room. The view from the upper floors is also beautiful.

I was pleased with my experience staying at Hotel Bisanta Bidakara. The building is kinda old, but the room was spacious and well-appointed, featuring a comfortable sofa, TV, closet for hanging clothes, refrigerator, and a relaxing bathtub. The hotel also provided a delicious breakfast with a diverse range of dishes, including nasi goreng, pecel, bubur ayam, spaghetti, nasi kuning, and many more. However, there were a few issues that arose during my stay. The air conditioning unit failed to turn on for about 20 minutes, the remote control screen was blurry, and there was a noticeable noise from the machine. Fortunately, the AC was able to function again after a short while. While there is room for improvement, the hotel's comfortable rooms, the wonderful breakfast experience and responsive staff make it a good choice for those looking for accommodation in Surabaya.

Price is cheap and the value for money is amazing! The location makes everything super convenient — just a short walk to Tunjungan Plaza. Right downstairs there’s an Alfamart, and if you walk a little further you’ll find another 24-hour one. Across the street you’ll find Boncafe (their steak is really good!) and a 24-hour dim sum restaurant. The lobby is on the 3rd floor, but don’t worry — there’s always security at the ground entrance and they’re really friendly. Totally recommend!

New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.