Hotels near Thamrin Plaza, Medan

The hotel's location is good, close to the train station and the old post office, which now houses some chic restaurants. The hotel exudes the charm of 1970s luxury. The rooms are large with all the amenities of a 5-star hotel. The pool, however, is frequented by many children and feels more like a public swimming bath. Be prepared to exercise patience at this hotel. You'll wait in line for the elevator, for a table at breakfast, and again at the egg station, all while enduring many restless children. The breakfast buffet isn't just for hotel guests; it's also heavily utilized by local families. Despite these minor inconveniences, the staff is helpful and friendly. Overall, it was a pleasant stay, and I would return if I come back to Medan.

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

Excellent! It truly lives up to its reputation as the best in the area. The breakfast is plentiful, and it's undoubtedly the cleanest hotel in Medan. It was fantastic; the bed was made exceptionally well, and the water provided was good. I'd definitely stay here again if I have the chance.

It was quite good, and the staff were all very polite. The breakfast spread was also quite extensive. If I get the chance to visit Medan again, I'd choose to stay here. Currently, there's construction going on on the road in front of the hotel.

Cosy and clean room. Helpful and communicative staffs. Provided variety of foods for breakfast buffet. Hotel located within walking distance to convenience store and many food/coffee stalls around. It was a liveliest night across the streets.

I stayed here because the hotel close to train station & shopping mall, besides there is a vegetarian restaurant next to the hotel which is very convenient for me as a vegetarian. All the staffs were very friendly and helpful. Room was not big enough but it’s ok. Food was not bad as well.

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

Besides being close to home, this hotel has been renovated and is now much more aesthetic. It has a swimming pool, a gym, and the breakfast is delicious. Highly recommended if you're looking for a great staycation!

Affordable basic room but clean enough ( some ants though). Location is central within 20min walking radius of major malls ( Plaza Medan Fair/Sun/Cambridge), Damri airport bus ( in front of Plaza Medan Fair), family massage/reflexology outlets (Jl.Orion), and the popular medan cakes outlets eg ”bika ambon” (Zulaikha)/”bolu” (Meranti). Car park is available with security. However, the complimentary breakfast is only set without selection option.