Hotels near Kobe Sanbo Hall, Kobe

The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated. The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service. On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it. Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly? The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it. This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret.

Great hotel to stay in and relax. They have everything we need to rest with comforts, onsen, sauna, massage chair, free ramen every night and free ice cream after onsen, just to name a few. Our room (18sqm) is more spacious than the typical business hotel. Hotel location is good, right at the edge of Kobe Chinatown, 3 min walk to the Kobe Motomachi Shopping Street, 7 min walk to the nearest JR Line of Hanshin Line Motomachi Station and 10-15min to Sannomiya Center Gai Shopping Street.

The hotel's location is absolutely fantastic! I stayed for two consecutive nights during my three days in Kobe, and downstairs, there's everything you could possibly need: drugstores, convenience stores, restaurants, and shopping malls. It perfectly caters to all my needs for gourmet food, beautiful sights, shopping, and even collecting anime merchandise! I had a blast during my days in Kobe. It's just a few minutes' walk from the hotel to the train station, and I visited the art museum, the seaside, Kobe Animal Kingdom, and Nunobiki Herb Gardens – all were great. Finally, taking the bus to Osaka Airport was super convenient, just a little over an hour. The room was exactly as pictured and described, and I slept wonderfully. The pour-over coffee in the lobby was delicious, and they offer free drinks and ice cream after 8 PM every night, which shows how thoughtful this hotel is.

Kobe is an excellent destination for a comfortable family trip with kids. It offers mountains, the sea, cable cars, parks, an aquarium, a Ferris wheel, night views, and shopping. We chose this hotel purely for its convenient location, especially with children. It's right above Sannomiya Station, Kobe's largest transportation hub (buses, private railways, JR trains all in one place), making getting around incredibly easy. The room wasn't huge but perfectly adequate. It's a shame we weren't assigned a high-floor room this time; we would have loved to enjoy the city's night view from up there. I hope Trip.com can pay more attention to requests from Black Diamond members. We look forward to visiting Kobe again, and if we're not staying overnight at Arima Onsen, this hotel will definitely remain our top choice for 2-3 nights.

The double room was quite a bit more expensive than the king room, but it was very spacious and clean inside, truly comfortable 👍 The front desk is on the second floor, and there's a lounge next to it. It seems like they offer free snacks in the afternoon, but we didn't get to try them. The location isn't far from Sannomiya Station, but it felt like a maze around there 😵💫 Plus, with the skybridge under construction, several directions were blocked, so it took us ages to find our way in and out every time 🙃 And we had to go up and down that complicated skybridge—maybe I'm just bad with directions… It's about a 10-minute walk to the airport bus stop, which isn't super convenient if you're hauling luggage.

First off, the rooms were really clean and spacious. I booked a connecting room which was perfect for a big family; one room for the elders and one for the kids. The front desk gave us a room on the 10th floor with an ocean view. Below us were the Ocean Museum and Meriken Park, offering not just a wide-open view but also super convenient access for walking around with the kids. Secondly, there are attractions nearby like the Anpanman Children's Museum and Daimaru department store, both about 900 meters away. If it's under 30 degrees Celsius, you can easily walk there. We often took a taxi to Sannomiya, which only took about 5 minutes. Lastly, I have to praise the pool. The water was crystal clear and clean, with one large pool and a jacuzzi. Floats and armbands were available for free use, and the best part was, there was hardly anyone there! 3300 JPY per person was definitely worth it. The bakery in the lobby (I think it was called Camellia) was excellent. They restocked daily, and their bread was more authentic than most bakeries in Kobe.

The double room I stayed in this time showed its age a bit, which was evident from the facilities. However, the hotel seems to put a lot of effort into maintenance, so it was still acceptable. The night view was excellent, offering a fantastic panoramic view of Kobe city. The breakfast met five-star standards. I would definitely consider staying here again...

The room facilities were decent, and the front desk service was very warm and welcoming. However, there was a noticeable 'newly renovated' smell in the room. The hotel's location is excellent, very close to the subway station with a shopping street nearby, though I didn't get a chance to explore the area during my stay.

Perfect quiet onsen resort to unwind and relax. The kaiseki dinner was a highlight and buffet breakfast offered a great variety. Onsen is not too big, not crowded during our stay but probably will if it gets busy. The room was a decent size with good air conditioning and being away from the busy streets made for a peaceful stay. The only downside was the bathtub leaked whenever we showered. Free parking is available, though it’s located underneath the property so it’s best to drop off your bags first if you have a lot of luggage.

Great place to stay. Not far from main attractions. Two stops away in a train. Main host is friendly and speaks English. He was very helpful with recommendations as well. The place was super clean.