Hotels near El Teatro, San Juan

Thank you for the excellent stay. we didn't manage to find the jacuzzi but we didn't try too hard, either. The pool was very nice, the pina colada was delicious, and the rooms were very comfortable. The infinity pool is on the cliff overlooking the ocean, it's small but beautiful, and it opens until midnight. Beach isn't close by and at the closest one tide is pretty high so we just stayed at the pool area.

The location itself was not bad, but for paying this much for a hotel of this caliber, having to pay for parking that is not dedicated to the hotel itself was a little bit of a nuisance. The staff at the front were friendly. They helped us get check in to our room on the seventh floor, and they had a great attitude and service skills. The room itself was fairly clean. The only reason I took one point off out of five is due to the fact that there was some bunched up hair behind the towel in the shower. Other than that, the room was nice and quite comfortable. Our stay overnight was uneventful, with no noise or interruptions. Everything was conveniently located on our floor and we were situated far from the elevator as requested. My biggest complaints are the staff at the bar/breakfast lounge and the amenities provided. There were a little to no amenities. All we were given was an $18 voucher for food or drinks and a $9 voucher for drinks only, both redeemable at the bar/breakfast lounge. This was a little bit annoying as there was not even a continental breakfast as found at cheaper hotels than this one. In addition, the food voucher barely covered the price of any of the selections, and the drink voucher was only usable for one drink, even if we tried to get two drinks within the $9 value. If we did try to get two drinks of $4.50, they would say that the voucher was only good for one drink up to $9 (which is not specified on the details of the voucher). To make things worse. The vouchers were treated more as coupons, so we still had to pay taxes on the price of the whole meal and drinks for the two vouchers that already did not provide enough for a small breakfast for two. Overall, the amenities provided were the bare minimum for a hotel of this price: Gym Pool Basic room service Blow dryer Clothes steamer Limited cable TV Ice machine Wi-Fi Guest laundry Bar The penny-pinching of this hotel was next level. From the lackluster vouchers to the nonexistent complementary breakfast, I was shocked at how little they provided at such a high price. If I had known this was going to be the case, I would have rather paid the extra money to stay at the Sheraton hotel right across the street.  Overall, our stay overnight was still pleasant and comfortable. But we were unimpressed with the services and amenities provided for the price we paid. I would only recommend this place if you were looking for a “fancy/high class” place to stay overnight and are not interested in paying extra for other amenities. Even still, if you’re looking for a cheap place to stay that is comfortable, I’m sure you could find something significantly cheaper than this that still manages to provide the same amenities, if not more. 

This is a refurbished Sheraton hotel. Everything is nearly refurbished, not lifts - dire!! Reception is on the 2nd floor which is bizarre and not sure why. The restaurant is pretentious and expensive, plenty of better dining options nearby. Room was nice but not worth the price paid. Not sure what boutique means but if it's fancy cushions and a limited coffee machine you're after, this applies. Hotel is in a weird triangular shape and hard to navigate(loads of dead ends). PR is not cheap, and this hotel is in a great harbour location in old San Juan, however in my opinion very overpriced. Breakfast was OK but spoilt by unnecessary staff grovelling with coffees and orange juice. If I can pick up a plate, I could help myself to the above. Signing a piece of paper to say we are having breakfast, when we have been checked in, 2 or 3 forms/lists checked and then shown to our table is OTT and unnecessary. Unlike to return or recommend.

First of all an authorization for $5000.00+ was placed on mycredit card. LaConcha admitted their error and removed it. Secondly the shower was extremely difficult to operate. Maintainance demonstrated it, but it was totally unacceptable. Our security safe froze on us at a very inconvient and was repaired. We would not stay there in the future

Room and pool was very clean. Staff were friendly and efficient when bringing out drinks out to the pool. Front desk staff answered my questions politely and effectively. In great location- you can walk to Condado area easily as well as other places to eat in Miramar area

Good resort , on the beach. Convenient to snorkel from the hotel beach. The resort breakfast restaurant was under going renovations so they set the breakfast up in a makeshift meeting room. There is a Starbucks located within the building so regretted buying overpriced breakfast package. Parking is in the garage across the building, a little inconvenient. Valet parking is available though.

Great location. A number of restaurants around. The beach is across the street, valet parking $30 per day. Full breakfast with a variety of scrambled eggs and beacons. Free coffee and complementary biscuits throughout the day at the lobby as well as refreshing ice cold lemon (fruit) water. I really recommend it for a beach vacation. There is a Walgreens around the corner for a cheaper than in bar liquors

Excellent place to stay very close to all the shops and all the different tourist attractions although we are from the island originally, we currently live in the U.S. We were very pleased on how accommodating the service was, and how I aesthetic the view of the whole place was. I would definitely stay here again. Highly recommended.

The location was great, it was clean, and the view was great, so it was perfect!! The front desk was also friendly, and they gave me a list of good restaurants as soon as I arrived, so I used that as a reference during my stay.

Being a Travel Agent, going on my own trip's. Feels good to go to a hotel and be treated great! The view was amazing! Will be staying again❤️❤️🤗🤗