Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 27, 2026|Superior Room City View - West Towers
Ayesha AsadWe had a wonderful stay at Jumeirah Makkah. The hotel is exceptionally clean, elegant, and very comfortable. The location is perfect, with easy access to the Grand Mosque, making our Umrah journey much more convenient.
The staff were welcoming, respectful, and always ready to help with a smile. The service was outstanding from check-in to check-out. Our room was spacious, spotless, and well maintained, and the facilities exceeded our expectations.
Thank you to the entire team for making our stay so memorable. We highly recommend Jumeirah Makkah to anyone visiting Makkah, and we look forward to staying here again in the future.
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Price per night from:AU$ 254
Posted on Aug 31, 2026|Classic Room Quad Bed City
Guest UserCheck-in was smooth and easy. Concierge were always helpful. The quadruple room was comfortable and suitable for our stay. However, in terms of space, it was just enough for four people and felt a little tight, especially with our luggage. Overall, the room was still comfortable and practical. There was a wide variety of dishes to choose from with limited option to suit different tastes. Distance is the main reason for me choosing this hotel. The walk from the hotel lobby to the tower entrance takes no more than 3 minutes, and from there, it’s only about a 2-minute walk to the mosque entrance. The walk was mostly indoor which is a plus point during summer.
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Price per night from:AU$ 240
Posted on Aug 29, 2026|Classic Room Triple Bed Partial Haram View
Ai SopiahAbsolutely delightful! Swissotel is definitely on my list for my next trip. The room was clean, tidy, cleaned daily, and the breakfast had a great variety. Plus, the view was absolutely stunning... I could've stayed there forever! 🥰😏😏
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Price per night from:AU$ 259
Posted on Dec 12, 2025|Signature Suite with City View
Aulia BimoOverall the hotel staff & receptionist services was very great. Unfortunately, we had bad experiences with the Majlis Restaurant & Cafe Staff services. They force us as the guest of the Raffles for any order with specific minimum order and payment, even though the time we visit is around 9.30 pm (local time), after the dinner.
Please take the act as appropriate for any staff that not provide good service and humble to the Hotel Guest.
Appreciated and thanks.
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Price per night from:AU$ 599
Posted on Jul 17, 2026|Superior Twin Room with City View
R YoussefI had a wonderful stay! The hotel is beautiful, very clean, and feels brand new. The rooms are modern, spacious, and thoughtfully designed with great attention to detail. One of the best things about this hotel is its location, it's just a short walk from Al Haram, which made everything so convenient. The breakfast was excellent with a great variety of fresh and delicious options. Overall, I highly recommend this hotel and would definitely stay here again on my next visit to Makkah!
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Price per night from:AU$ 201
Posted on Aug 11, 2026|Twin Room
Anonymous UserThe hotel is conveniently located close to the Haram. However, you should still count on around 10 minutes to get there, including the time to go downstairs and walk to the Haram.
The room was clean and comfortable. I really enjoyed the breakfast, which was diverse and very good, with plenty of options to choose from. The only downsides were some noise in the corridors, and the elevator access card did not work properly about one time out of three.
Overall, I had a good stay and found the hotel to be a convenient option for visiting the Haram.
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Price per night from:AU$ 210
Posted on Jun 26, 2026|Deluxe Room Twin Partial Haram View
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
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Price per night from:AU$ 202
Posted on Feb 9, 2026|Standard Room
Amal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
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Price per night from:AU$ 60
Posted on Aug 4, 2026|Standard Triple Room
Anonymous UserThe hotel was basic. The rooms were basic, the bathroom was very tight. The location was good. The house keeping Team were brilliant they gave you what you wanted. The porters were brilliant and very helpful. The people on reception did not understand English properly and when I was communicating with them they did not understand me, that was awkward. The receptionist did not have good English. The sercurity guards were very helpful they would always help me bring the Wheelchair inside the hotel. The lifts are very good size and they came on time, did not need to wait long. Overall I had a good experience with this hotel I would book again
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Price per night from:AU$ 82
Posted on Apr 12, 2026
YasirSolangi
Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.
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Price per night from:AU$ 192