AAnonymous UserI booked a room with a bathtub, but they gave me one with only a shower. I had to go back to the front desk to switch rooms, which they did quickly. However, neither the front desk nor the staff offered any apologies, which I found strange since they made the mistake. Then, in the room with the bathtub, there was only lukewarm water, no hot water, so I couldn't shower. I had to switch back to the shower-only room to wash up. After persistent requests, the bathtub in my room was fixed the next day, but the plug leaked, so I had to find a way to fix it myself. What's more interesting is that after all these issues, the staff still didn't seem to feel sorry for the guests. The scenery is beautiful, and it's great value for money. There are also bicycles available in the park. However, their service attitude, in my opinion, is unacceptable.
Show more