Hotels near Crossroads Mall, Oklahoma City

To start, the service felt a bit inconsistent—perhaps the staff were having a particularly tough day. The hotel offers valet parking at USD 20, but if you prefer to save on that, you can park for free at The Oaks Public Parking, which is just a short 2–3 minute walk away. What I found convenient was dropping my team off at the hotel first before heading over to park. Upon arrival, there was no bellboy service available, so we had to manage all our luggage ourselves. This wasn’t a dealbreaker, but it did set a slightly different tone compared to what some might expect. On the positive side, there are thoughtful amenities such as a microwave available in the lobby and complimentary coffee provided daily for guests. The room itself was comfortable and generally well-maintained. However, housekeeping could be more attentive—my glasses and the shower drain area were not cleaned consistently, and the drain eventually got clogged during my stay, which I had to clear myself. That was definitely unexpected. For the price point, I would have expected a bit more attention to these smaller details. That said, the overall stay was still pleasant. The hotel is located near the Oaks area, which is beautiful, and I really appreciated the artistic elements around the property. Each piece of artwork has its own story, and you can learn more about them through a book available in the lobby—a nice and unique touch. Overall, it’s a good option if you’re looking for a comfortable stay in the area, though there’s room for improvement in service consistency and housekeeping attention.

The A-C was to loud and disrupted sleep as it it kicked on/off consistently. Most important to me is a good night of sleep. It didn’t happen. Everything else was great. Buffet was hot and good for breakfast.

The personal at the front desk was awesome, smiles and laughter and very helpful 

Very colorful hotel and rooms. Staff is uber friendly and helpful. The rooms are small, no real storage areas (lots of hooks), no ice buckets and such but there are hot beverages in the lobby. The beds are awful for us--very hard, and the platform around them will get you in the leg every time as the mattress is way smaller than the platform. Hard for me due to my age, hard for my daughter due to disability. The showers, however, are AWESOME. I even took a picture of the shower head (Moen) to try to find one just like it for home. GREAT pressure, unusuallly good for any hotel. So if you like walk-in showers that you want to live in, this is the place for you! (And you'll need the heat after sleeping in the bed.) Daughter reports she understands Fred Flintstone's grumpiness a lot more after this weekend.

Hotel is well maintained and a great location if you’re heading to the Paycom Center! We had a couple of glitches getting in as the line for dropping off cars for valet was stopped for 20 minutes. Once we were able to pull in, the attendant was quick. Only one computer was working at check in, then only one elevator was working- in a large hotel with 15 floors. That caused a long wait after the concert when everyone got back to the hotel. Room was very clean but the bathroom wallpaper is coming off the wall AND the toilet did not flush 50% of the time. We realized it at 11 pm, so we didn't report it until we checked out. I will say they sent a couple of texts to check in- that was a nice touch!

I booked a reservation for a 2 night stay and not one time while staying here did i have a problem with any of the staff members let alone everyone that was also staying here. They stay on top of keeping the everything clean. Anytime i would have a problem with something, I would have certain questions that i need to ask, if they would see that im struggling with certain things ( my luggage dropping on the floor, if my hands are overflowing an would need help with a extra pair of hands etc ) they would always be there to assist me. If there’s a time where i would feel that my safety could possibly be in jeopardy, they would walk with me all the way to my room makinf sure that ive gotten to my room safely and make sure that nobody was following me / know what room im in. The meals for breakfast would always be made fresh an not anywhere close to being expired. I would refer this hotel to anyone and everyone if they was in need of looking for a room. 

Staff was good...resettled us in a new room when sports teams moved in and we were left with banging and thudding from above and loud noise from the adjoining room that made it seem like they were IN our room. Elevator was straight across the hall and they had to let EVERYONE know their comings and goings. Door lock kept deactivating...had to have the xard re keyed a few times. Pain in the neck. Roll in shower had the shower head on the long part of the wall and held in place by a HAIRCLIP. Either had to cram into a corner where it SHOULD have been or turn it to face outward and flood the room, which had no drain. Even turned to the corner, the room still flooded. Rooms are tired looking...so is the lobby. I remember when Holiday Inn used to be THE brand. Not so anymore. Won't go back. But staff was accommodating and appreciated their help

The only problem we had was that I reserved a smoking room but when we arrived the man checking us in said it wasn't a smoking room and would not put us in a smoking room. We made our reservation at this hotel because we knew they had smoking rooms. Pretty disappointed with this stay.

There was no food provided. It was also a very crazy night with not having rooms cleaned and available when needed! And still was trying to provide room keys to dirty rooms. Very disappointed!