Hotels near The Old Shepard Mall, Oklahoma City

The A-C was to loud and disrupted sleep as it it kicked on/off consistently. Most important to me is a good night of sleep. It didn’t happen. Everything else was great. Buffet was hot and good for breakfast.

The personal at the front desk was awesome, smiles and laughter and very helpful 

Really nice room but bed could have been more comfortable, especially the pillows. But that's an individual thing. Overall enjoyed the room--full fridge and dishwasher (if I'd had need of it), glassware, all that. The shower was my favorite. Walk in showers are a blessing to this old lady. I don't know why hotels even bother with the splash puddles they call bathtubs anymore. Who needs them? The cleaners need to pay attention to the soap dispensers in them though. Mine had no shower gel--bottle was totally empty--and I didn't have mine with me on this trip. The breakfast was nothing to write home about. I don't like boiled eggs, or the fake looking egg-pucks, so everything was pretty much carbs and more carbs--useless to a diabetic. Not a huge issue however. Lots of restaurants in the area.

I just want to thank this establishment for all the help they provided, from the late check-in to the late checkout. The rooms were very clean and big, with comfortable beds and pillows, so you will definitely get a good night's sleep here. The breakfasts were mid, but for the price, you can't complain—you get everything you need. They also have a small shop where you can buy drinks, snacks, etc. The location is alright; it takes around 20 minutes to walk to the Paycom Center and about 30 minutes to get downtown. There is some construction next to the hotel, but I wasn’t able to hear anything, so it wasn’t an issue. Overall, I really recommend this hotel if you are looking for something at a reasonable price and don't mind being a bit further from downtown. I will come back!

The breakfast food, it was nothing like the reviews said it was. There were no eggs , just some cold rubber sausage and chewy potato pieces. There was no plates. The lady bringing out the breakfast was nice , but she did not care About her job. She literally said Well this is what you get when you get free breakfast. I was appalled. The rooms are a $100 and up.So you would think that the continental free breakfast would be awesome! But sadly that was not the case. When we first got there, the room that we got the A.C did not work and the tv Didn't either. However the lady At the front desk was Extremely nice & very helpful! We appreciated her!

I booked a reservation for a 2 night stay and not one time while staying here did i have a problem with any of the staff members let alone everyone that was also staying here. They stay on top of keeping the everything clean. Anytime i would have a problem with something, I would have certain questions that i need to ask, if they would see that im struggling with certain things ( my luggage dropping on the floor, if my hands are overflowing an would need help with a extra pair of hands etc ) they would always be there to assist me. If there’s a time where i would feel that my safety could possibly be in jeopardy, they would walk with me all the way to my room makinf sure that ive gotten to my room safely and make sure that nobody was following me / know what room im in. The meals for breakfast would always be made fresh an not anywhere close to being expired. I would refer this hotel to anyone and everyone if they was in need of looking for a room. 

Staff was good...resettled us in a new room when sports teams moved in and we were left with banging and thudding from above and loud noise from the adjoining room that made it seem like they were IN our room. Elevator was straight across the hall and they had to let EVERYONE know their comings and goings. Door lock kept deactivating...had to have the xard re keyed a few times. Pain in the neck. Roll in shower had the shower head on the long part of the wall and held in place by a HAIRCLIP. Either had to cram into a corner where it SHOULD have been or turn it to face outward and flood the room, which had no drain. Even turned to the corner, the room still flooded. Rooms are tired looking...so is the lobby. I remember when Holiday Inn used to be THE brand. Not so anymore. Won't go back. But staff was accommodating and appreciated their help

This place is amazing well worth the money, staff is very kind some of them better manners and learn how. To be their work title the rooms could be cleaner but they suit me just fine they don't bother u at all unless guest are causing problems kiki needs to be the manager bc she goes above and beyond and stays professional

There was no food provided. It was also a very crazy night with not having rooms cleaned and available when needed! And still was trying to provide room keys to dirty rooms. Very disappointed!