"Nice hotel that presents well. It's not in a ”bad” part of town, per se, but it also felt a little more industrial around it than expected.
Doesn't have a distinct ”hotel smell” that's usually tied to chlorine or cleaners. Amenities were nice and the room was clean. Someone had pooped on the side of the pool when we had arrived, although that wasn't any fault of the hotel. It was promptly closed for the night and reopened the next morning. Staff was friendly and we can't say there were any real snags.
It was a little strange that we booked a room with a king bed and pull-out sofa bed for 4 people, yet upon arriving to the room, there wasn't any linen or pillows for the pull-out sofa. We had to ask for linen, and it was promptly delivered to our room, it just seemed off that we booked the room clearly for 4 people and didn't have the linen for it."
"I was going to chalk up my experience as an isolated incident and let it fade away.
That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room.
We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out.
When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay.
Customer service/satisfaction is becoming non-existent ."
"Overall was a good experience! Only issue was there is no microwave in your hotel room so when you and your family come back from a nice dinner or just have leftovers in general you have to go to the main lobby where there is only one microwave inside a cabinet for everyone in the hotel to use! Now here’s my real issue….inside that cabinet…not microwave just to be clear…. was a dead roach….we immediately alerted the staff and they were shocked just as we were! Staff said they would handle it so with good faith the next morning my kids were hungry went back down to that same microwave and the roach was still there‼️‼️‼️"
"Hotel was okay. When we first arrived we were given a room that was dirty but the front receptionist quickly corrected the mistake. House keeping also knocked on our door and said checkout was 10AM when it was really 11AM. A bit of a disconnect we found with the staff.
The bed was comfy, bathroom was spacious, but overall the room/hotel/elevator itself is a bit dated.
It’s an ideal location to attend a baseball game or walk around downtown."
"Excellent choice. A very good 3 day stay from check in to check out. Large comfortable rooms which were very quiet. The kitchen is an added bonus. Breakfast was above and beyond. Freshly cooked with lots of choices. Highly recommend this hotel!"
"The location is very good, next to the bus stop to the airport. The waiter's service is also in place, I want to change a room with a good view and change it immediately. The towels are a bit less, everything else is not bad."
"NICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG"
"CHARGED EXTRA FOR NO REASON. Got something from alacarte charged 25.00 when it was 5.00 don’t stay unless you like getting nickeled and dimed 160.00 hotel cost 225 plus 100 extra on card for the forseeable future they claim up to 30 days its been over a week now, might not evwn see it enter my account at this point and i wouldnt be surprised.
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"Decent hotel, walking distance to many bars & restaurants. Lots of kids also but location is close to aquarium. seems family friendly with pool, etc. pretty quiet at night.
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With a stay at Baldwin Flats in Covington (Licking Riverside), you'll be within a 5-minute drive of Paycor Stadium and Great American Ball Park. This apartment is 0.8 mi (1.2 km) from Newport on the Levee and 1.1 mi (1.7 km) from Newport Aquarium.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Free self parking is available onsite.
Make yourself at home in one of the 4 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers.
Amazing
49 reviews
9.6/10
1 night
From US$ 64
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9.1/10
Great
GGuest UserI recently stayed at the Hampton Inn and Suites by Hilton Cincinnati Midtown Rookwood and had an excellent experience. The hotel was exceptionally clean, and the location was perfect for my business trip. The service was outstanding, and the staff were always friendly and helpful. The amenities provided were top-notch, making my stay comfortable and enjoyable. I highly recommend this hotel to business travelers.
SSextantisGood location with quiet surroundings despite near major road. Very close to many outlets at Rookwood commons and pavilion. Very comfortable beds. Strong internet connection. Large TV with many channels.
Large and clean bathroom.
Thoroughly enjoyed staying here.
Special mention must be made of one outstanding young staff called Mike.
Initially he could not find my reservation despite me having a confirmed reservation number. It was later he decided to allow me to see the list of guests arriving that day. I realised my COLLEAGUES name was in the list of guests and later realised that I made the booking under my colleague's name accidentally without realising it. Thanks to this being resolved we were able to check in without having to make a new booking and incur the loss of the trip.com booking. He also helped me to change the booking name to my name instead. A big kudos to mike for saving our business trip from being a disaster!!
GGuest UserWe loved staying at the Moxy! Perfect location as we were going to the reds game and beautiful decor throughout! It felt so comfy, cozy, and the service was friendly. The only down side we had was a leaking shower. The shower wall was also the wall to our room and it leaked on the bathroom door and through to the main area. Besides this it really was amazing!
PPriscilla DankwahThe staff I encountered were lovely. From the valet to the front desk, everyone was super nice and helpful! The room was pretty small for a family of 3. It was very clean though. Bathroom was also clean. It has a sliding door that was kind of hard to open and close. It would be nice to get a list of things to do in the area. Overall, great stay.
SSuzy 33Seemed to me this hotel recently renovated. The main breakfast area furniture looked nice and clean. Front desk staff was very efficient and polite. The room was spacious with a sectional sofa and two queen bed. One indoor swimming pool look small, good for famliy. Breakfast typical continental buffet style. Signature made your own waffle from Comfort Suite/Inn hotel. Overall was a great stayed.
ZZhangjunyanGo to Chicago to stay for one night, by the way, see the art museum, free visit, not many people, first-class exhibition experience, the hotel is relatively clean, the city center, convenient to eat around, there are many historical buildings, plus the price after taxes, hotel breakfast ~ there is a place similar to Starbucks, not very friendly, Go out for breakfast.
张张Very good hotel, big room, breakfast to force, not far from Wal-Mart, the environment is good, customers also like it, check-in and check-out are very convenient, overall 5
GGuest UserI requested a non-smoking room, but the room smelled like a combination of cigarette smoke and air freshener. When I walked around the room barefoot, I noticed dirt sticking to my feet. I love the walk in shower. The A/C worked well.