Hotels in Lisbon

"A very nice hotel, clean and comfortable~ The bed was big enough to sleep 360’ Staff were friendly and handsome, there hotel has a light show everynight at around 10pm, you can enjoy the show indoor or outdoor area."

"Conveniently located very close to the metro station. A taxi ride to the airport costs only 6 euros, and the old town is easily accessible via the metro. Both the room and bathroom are very spacious. The breakfast spread is excellent and varied daily, offering different options. I highly recommend staying at this hotel. It's a much better option than staying in the old town, where hauling luggage up and down narrow, cobbled streets can be exhausting. Furthermore, the old town's narrow roads often lead to traffic congestion, especially when traveling to and from the airport."

"Located right in the heart of the city, the Masa Hotel in Portugal was an excellent experience. I chose the Masa Hotel for my trip to Lisbon and it completely exceeded my expectations! The hotel is perfectly located, just a few minutes' walk from the metro station, making it convenient for visiting attractions and navigating the airport. There are also many wonderful cafes and restaurants nearby. The spacious and clean rooms, with modern amenities and a reliable free Wi-Fi connection, made my stay incredibly comfortable. The breakfast was a real surprise, with its diverse selection and delicious local cookies. The 24-hour front desk staff was incredibly helpful and patient, whether providing directions or answering questions. The hotel also offers a swimming pool, fitness center, and other amenities to meet your every need. The overall experience was excellent, no wonder it's so popular. I'll definitely stay here again on my next trip to Lisbon!"

"We stayed here for 3 nights for vacation, below are our experience and reviews. Cons: 1. Complimentary Water (only 2 during entire stay): • Complimentary water is only provided on the first day, but this was not communicated at check-in. • The vending machine water is overpriced (4.5x supermarket price). • Clear instructions at check-in would allow guests to plan ahead and buy water elsewhere. 2. Reception Service: • No guidance on how to call the front desk from the room,resulted in us going down to reception for assistance. • Unprofessional receptionist behavior: • A receptionist prioritized personal conversations with other guests over assisting me, even after noticing I needed help. • My query took less than a minute but was delayed unnecessarily, leaving me frustrated and disappointed. 3. Housekeeping Issue: • Despite placing a “Do Not Disturb” sign on the door, housekeeping knocked repeatedly and did not respond when asked who was there. • The door lacked a peephole, which raised safety concerns as we couldn’t verify who was outside. 4. Taxi Drop-off: • The hotel’s entrance is on a ramp near a traffic light, making it difficult for taxi to stop directly in front of the door. • Guests with heavy luggage may find it inconvenient as taxis often park farther away. Some Pros: • Excellent location near a park with a charming Christmas market. • Safe area with plenty of nearby restaurants and supermarkets, making it very convenient. • Decent-sized rooms with ample space and a large desk for working. • Good breakfast options."

"Since you're in Dubai, experiencing the local culture is an absolute must. This place is truly wonderful! It combines beautiful ancient architecture with incredibly attentive, authentic local service, making for an excellent overall experience."

"10 minutes walk to the metro station. However, only 10 minutes to the airport through metro. The room is clean but near the train station ( a bit noisy)."

"The hotel is relatively conveniently located - it is not in the city center, but close to the metro and in 25 minutes you can get to the center without transfers. The rooms need renovation. Everything is a bit shabby and some of the equipment clearly needs renovation. We stayed at the end of December and the rooms were quite cool, since there is no heating in the rooms and there is a strong draft from the windows. The breakfasts are monotonous. Plus, it would be nice to diversify the eggs and cereal with oatmeal."

"The hotel is about a 10-minute walk from the train station, which is perfectly acceptable given the price. Complimentary cucumber water is available by the front desk in the lobby, a welcome touch, especially on hot summer days. The room itself was spacious, though the breakfast options were quite limited."

"The service at European hotels is a far cry from what you'd find in Asia. Several front desk staff were busy chatting amongst themselves, completely ignoring guests. The check-in process was handled with a very indifferent attitude. We were given two rooms, both on the first floor, and they looked reasonably clean. However, at night, cockroaches started appearing. We contacted the front desk, but they said the hotel was fully booked and we couldn't change rooms. I couldn't sleep due to fear, and more cockroaches appeared in the middle of the night, leading to a restless night. The next day at check-out, we didn't even receive a basic polite greeting. We had no choice but to email our company with photos to complain. Fortunately, our company took the complaint seriously, responded quickly and graciously, and waived one night's room fee. It just goes to show how poor the service mindset of staff in Europe is. I was constantly on alert when coming and going, due to fear of theft. I observed the Black housekeeper responsible for our area standing by her service cart in the hallway for extended periods, doing absolutely no work. I initially even mistook her for a thief. We only received bottled water on the day of check-in, despite staying for three days. On the last night, we returned late, and the supermarket was already closed. We explained the situation to the front desk and asked for a bottle of water, but were refused. They claimed there was water available for guests in a bottle at the front desk, but when I tasted it, it was unmistakably tap water, which I found unpalatable. My overall experience with the accommodation was poor."

"Excellent!! 我們剛到時鄰居在晾衣服，見到我們到了就很親切地把門匙交給我們 。拉着我們的手給了我們一個Room Tour 。那種熱情，人與人之間的親近，在亞洲是體驗不到的。可惜我葡文不夠好，聽不懂 。但用語音翻譯軟件，一切問題都能解決 。 廚房，洗碗機，洗衣機，基本生活家電都有齊 。她們有清潔工把屋打掃得乾乾淨淨 。 住的區域也很方便，門口就是著名的28號叮叮車，買好了交通日票就能用來上下山，坐一個站後面就有超市可以買菜 。或者坐到山腳的市區也有很多超市 。"