Datong Luxury Hotels

"“Ji Xia Shan” (literally, “Below the Mountain”) is tucked away in a quiet corner of Datong's ancient city. Push open the courtyard gate, and the hustle and bustle instantly fade away. Green bricks, wooden structures, plain walls – colors are minimized, and tranquility is maximized. As night falls, another layer of light illuminates the courtyard. A fire-dancing artist moves with a 'fire pot,' a flick of their arms sending golden streams of fire streaking through the silent night. Sparks scatter between the eaves and the green bricks, flickering on and off like the unextinguished heartbeat of the sleeping ancient city. Silence and passion arrive simultaneously in this single courtyard. The room's window is understated. It doesn't rush to display a panoramic view; instead, it draws your eye to the layered rooftops, resembling distant mountains. And at this moment, through the window, the fire's reflection dances on the tea ceremony table. Ji Xia Shan doesn't create scenery. It simply filters out the noise for you, leaving behind the ancient city's true essence – and your true self. Checking in here is truly arriving."

"The hotel was new and the rooms were clean, but the service was terrible! We arrived at the front desk at night, and there were three or four staff members standing there laughing and joking. After I showed my ID, they told me that someone had already checked me in?! It turned out that after a long discussion, they realized it was because a man with the same name as me had booked the same room type, and they gave him the room I had booked in advance (I had noted that I didn't want the last room and wanted it away from the elevator)?! Such a big hotel?! Don't they even check the information when registering guests? The phone numbers are different, and the genders are different too?! While I was standing at the front desk late at night waiting for them to resolve the issue, the receptionist kept yelling about what to do about the man's booking?! Where was I supposed to stand?! She didn't even apologize, and she was yelling at me about the wrong booking!! Am I supposed to fix her problem? Is this how you train your staff for such a big hotel? And this is supposed to be number one on the luxury list? Is this the level of service you're providing? Don't tell me it's because there are too many guests during the Chinese New Year. If you're so busy during the holidays, how could you make a mistake checking guest information? After making me stand for at least ten minutes, they finally gave me a room. They even gave me a last-minute room near the elevator! When I saw this, I called the front desk, and they said, ”Oh, all the rooms you booked are last-minute rooms?” Why didn't you write on the booking page that all City View Suites are last-minute rooms? It felt like the staff didn't know what they were doing; the service was completely disproportionate to the hotel's quality! Oh, and by the way, the laundry room was closed during the New Year period, and they didn't mention this at all when I messaged customer service during booking. 😃 The score is for cleanliness and hotel infrastructure; service is zero."

"The hotel's service and environment are absolutely fantastic! The room was spotless, and it had all the amenities you'd expect from a five-star hotel. During our stay, we received complimentary fruits and snacks, and every evening they even brought us pear soup, which was a lovely touch. There are free self-service drinks in the hotel lobby. The hotel price was excellent too! The breakfast spread was incredibly rich, making our stay with a child completely hassle-free. One night, after visiting Hengshan Hanging Temple, my child fell asleep in the car and I couldn't wake them up. The staff member on duty that night was incredibly kind and helped carry my child back to the room! The service here is truly outstanding!!"

"The hotel is in a great location with a grand, upscale lobby. The rooms are clean and tidy with thick carpets, and the environment is quiet, making for a comfortable stay and good rest after a long journey. The bathroom is a bit small and shows signs of age, so I used the complimentary shower voucher at the spa, which was a great experience. Breakfast was very rich, and the dining environment was excellent, offering great value for money. The only downside is that the air conditioning, as mentioned in other reviews, is indeed old and makes a humming noise. However, it was cool at night in the north, so I didn't need to turn it on. My south-facing room faced the road, so there was a little bit of traffic noise, but thankfully, traffic was light at night and it wasn't bothersome. The hotel staff were all energetic and had excellent service awareness, which shows good management. Highly recommended."

"The hotel's breakfast was plentiful, and the interior design and decor were excellent. The complimentary bathhouse tickets allowed my family to shower separately, so we didn't have to wait for each other. The main advantage is the excellent soundproofing in the rooms; during the Dragon Boat Festival, I barely heard any sounds like doors closing from other rooms. Overall, it's great value for money and a very comfortable stay. I'll definitely come back. Just a small suggestion: popular attractions like the Yungang Grottoes open at 7 AM during peak season. If breakfast could start at 6:30 AM during peak season, it would be much more convenient for guests to get an early start."

"This hotel definitely deserves five stars. The rooms are spacious and well-arranged. All the amenities, including the kettle, coffee machine, and even the toiletries, are from well-known brands. The room also features AI voice service, which is very convenient and practical. The entire hotel is exquisitely decorated, with large and luxurious elevators. The hotel isn't far from the ancient city, and there's a Wanda Plaza about 1 kilometer away, making shopping and dining very convenient. The breakfast offers a wide variety of delicious options; it was quite busy during my holiday stay, with most tables full. I booked late and the hotel was fully booked, so I had to wait until the second day to get an available room. It's a highly recommended hotel, and I've already recommended it to many friends."

"I forgot to leave a review before, but even though the facilities aren't top-notch, the environment was quite peaceful. I'm not sure if it was because I requested a quiet room when booking, but our three rooms were on a floor where there were indeed no noisy drunkards or unruly children. Being able to get a good rest makes it a decent hotel. Some hotels, despite having great facilities, have terrible management, which is pointless... Breakfast was average; the lamb offal soup was pretty good, but you can't expect too much from breakfast at this level of hotel. Both service and breakfast were pretty standard, and overall, it wasn't a rip-off."

"Staying at Ruifeng Tower was definitely the best decision for our Datong trip! The hotel is located right in the heart of the ancient city, within walking distance of attractions like Huayan Temple and Shanhua Temple, making it super convenient. The rooms have an antique charm, and when you open the window, you're greeted with the sight of traditional courtyards and intricate eaves. What truly delighted me were the books in the room. Reading them before bed, the glory of Pingcheng during the Northern Wei Dynasty and the prosperity of the Liao and Jin secondary capitals came alive on the pages, adding a wonderful cultural depth to our journey. The breakfast buffet was abundant, and the staff were warm and professional. Next time I'm in Datong, I'll definitely choose Ruifeng Tower again, to immerse myself in the unique charm of this ancient capital amidst its scholarly ambiance and historic beauty!"

"The hotel was well located. The room exactly like it was described online. We reserved two rooms without windows for one day it was cost efficient! Unfortunately I could not reserve directly 4 breakfast online only two (one per room), we have to pay directly at breakfast for the two others one. We stop at Datong to visited one of UNESCO site and see the all Datong city. We thought more foreigners will visit this beautiful small city. No one speaks English (and that’s ok) but for a 4 stars hotel the front desk lady looks a bit lost with the check in procedure for foreigners (and I work in a 5 stars hotel in beijing so I know the procedure as a French working in China). Also, the isolation is bad, the front desk already inform us upon check in but we did not thought we will heard even the other room bathrooms flush. Thank you for this night your hotel is beautiful"

"Our stay was absolutely fantastic! From the airport pick-up, to checking in, and all the way to checking out, everything was smooth and pleasant. All the staff, from those handling the airport transfers, to the front desk, housekeeping, and other services, were incredibly warm and caring. You could really feel their genuine dedication to service and their passion for working at Nian Xia (Summer in the Southeast). The room itself was great too, with welcome fruits and all the amenities you could need. It's also super convenient for getting around and finding places to eat. Plus, with your room key, you get free entry to the Nian Xia Art Museum, which features INART and Tiankai sculptures – absolutely amazing!"