Lingshui Luxury Hotels

"Staying at Capella Sanya again certainly confirmed those familiar sentiments: once you've experienced Capella, other hotels just don't quite measure up. Even after staying at over a hundred five-star hotels, and thirty in Hainan, I still feel Capella offers the best stay. A special thank you to Chris, the cultural and tourism officer, and the travel photography team. Improvements from our last visit: 1. Travel photography is now available, and the resulting photos are excellent. 2. The tennis court is now free and has no time limit. They even provide children's rackets, iced water, and iced towels – the attention to detail is superb. 3. Provided a dedicated car service to the station, greatly facilitating our journey to the next destination. 4. Used the gazebo for the first time. Especially after a fall that left me covered in sand, the gazebo's washing facilities were incredibly convenient. 5. Received complimentary champagne, making our 10th wedding anniversary feel truly special. 6. Had a dedicated discussion with the hotel management, which significantly deepened my understanding of the brand, making the stay experience more profound than superficial. 7. My child had the opportunity to play the piano and also saw the stunning high-altitude sea view of Tufu Bay, which is just as beautiful as Haitang Bay. 8. Experienced making my own cocktail at breakfast, something absolutely unheard of at other hotels, and it made up for a previous missed opportunity. 9. Children aren't allowed in the spa, but they can be looked after, which gave us great peace of mind. 10. The evening ceremony clashed with the crab-catching activity, but Chris, the cultural and tourism officer, took our child to catch crabs, allowing us to attend the evening ceremony without worry. This deserves high praise! 11. Received a full family souvenir gift. Every member was considered; in the past, souvenirs were only given to one person, but this time all three of us received one, which was a pleasant surprise. 12. The staff's service attitude has improved. The shuttle driver even came to our room door to pick us up, the pool lifeguard proactively called a car for us, and the manager conversed with us while kneeling the whole time. When we left, the car had driven quite a distance, but they were still waving goodbye. 13. There was an error in our booking, only reserving breakfast for one person, but the hotel provided a complimentary breakfast for the other person. Otherwise, the cost for an extra breakfast isn't low. A few points that weren't as good: 1. The explanation for the evening ceremony was unpracticed, the process was chaotic, and the sense of occasion was diminished. 2. Several communications happened during meal times, affecting our afternoon tea and breakfast experience. 3. There were some issues with the room's TV and electric curtain buttons. 4. The hotel activity schedule was less entertaining; the activities weren't as fun as before. Chris, the cultural and tourism officer, and his team provided a lot of information and suggestions. They truly consider the guests, making us feel at home. Only at Capella can you experience genuine butler service."

"This was the best hotel we stayed at during our Hainan trip this summer! The family suite at Lanhaiju was perfectly situated with a direct view of the Freedom Lighthouse! I had thought it was a pure garden view room, so I was thrilled to see the lighthouse in the distance as soon as I entered. Not only the room view, but all areas of the hotel are fantastic backdrops for photos! Access to the hotel grounds and beach requires a booking confirmation or room key card, indicating very strict management. The breakfast was excellent, no complaints there. We found different delicious options each of the three mornings, and the à la carte menu also varied daily. The dinner beach BBQ buffet, with its setting at the filming location of 'Lost in the Stars' and the lighthouse, offered an amazing ambiance. My only suggestion would be to increase the variety of dishes. Stepping out the back door of the hotel leads directly to a private, quiet, and clean beach with fine sand and a gentle slope. If it weren't so hot, I could have easily spent the whole day just relaxing there! During our stay, our dedicated butler Chloe was incredibly responsive to our needs every day, almost instantly replying whether it was day or night. She worked very hard! Three days just wasn't enough; we'll definitely be back next summer!"

"The Kimpton Shimao Clearwater Bay is a six-star hotel that truly excels in every aspect, from its hardware and services to its intricate details and overall experience. This is not an advertisement, I genuinely mean it! 1. **Exquisite Design:** The public areas are stunning, with picturesque views at every turn – a paradise for detail-oriented guests. Every corner is Instagram-worthy, feeling more like an art museum than a hotel. The rooms are top-notch, with excellent amenities. The most delightful surprise was the hand-painted glass art created especially for our anniversary, a truly thoughtful touch. 2. **Exceptional Service:** * We used a secret phrase at the front desk and received a cute blind box and a commemorative pendant. * The in-room ”treasure chest” was incredibly practical: it included a full sun protection set (sunglasses, sunscreen, aloe vera gel), nail clippers, eye masks, and more, anticipating all sorts of forgotten essentials. * The Guest Relations Specialist, Vicky, deserves special praise! She contacted us by phone in advance and managed to upgrade us to a sea-view room despite the high occupancy during the summer. She also proactively arranged for the anniversary hand-painting and even sent us a Westie doll that we'd requested. Her warm and responsive service was truly touching. * Sales Manager KK was efficient in recording our needs and coordinating arrangements, proving both professional and reliable. 3. **Fantastic Public Areas:** The hotel's public areas are a veritable ”resort playground,” guaranteeing no boredom: in addition to various swimming pools, there's a lazy river, waterfall curtain, non-motorized water sports facilities, and more, complemented by numerous relaxation zones. Towels, mineral water, kickboards, and swimming rings are all readily available. There's even an e-sports area, which was astonishing. The overall greenery design is also aesthetically pleasing, and the outdoor public areas offer endless photo opportunities. My only regret is not booking an extra day. 4. **Abundant Dining Options:** There are many restaurants, and we didn't have a chance to try them all. Our room included social hour, drink vouchers, and the in-room mini-bar, providing more than enough to eat and drink. To be honest, the breakfast was visually more appealing than it was flavorful, but overall, it was definitely above average."

"I stayed here last year on June 22nd. It was a brand new hotel then, and while the hardware and facilities were indeed excellent, the service was noticeably lacking, leaving me with a mediocre impression. My son, however, couldn't stop thinking about Sanyue zheng, so at his strong insistence, I 'reluctantly' booked two nights again this year, just for him. The day before check-in (I missed the call) and on the day of arrival, the hotel called to confirm our arrival time, number of guests, room type, and to arrange a butler service beforehand. This time, our assigned butler, Tiantian, was incredibly attentive. She messaged us at noon (afternoon) and in the evening to inquire about our plans, needs, and to offer warm reminders. She was always responsive to our requests, incredibly quick, and had a wonderful attitude. My son absolutely adored Auntie Tiantian! Upon check-in, we received heart-shaped rabbit cookies, and upon check-out, we even got a heart-shaped rabbit plushie as a souvenir. This stay truly showed me that the hotel is genuinely dedicated to providing a great experience. The door from the G floor to the fountain, which was manual last year, is now a sensor door. The path to the go-karts, which was there last year, has been replaced with a newly built wooden boardwalk. New additions this year include a reptile park, a fun animal farm, equestrian activities, and a sports park – all things that weren't there last year. This gave us a different experience and kept things from feeling stale or boring. The sky glass pool is beautiful, and the scenery is fantastic. Two large screens on either side were showing the World Cup football matches, bringing joy to a dad who was 'reluctantly' accompanying his son for a swim. Before, I was hesitant to stay at Sanyue zheng again, but now I'm already looking forward to booking a full sea-view room and a family room for our next stay. On this Sanya trip, I chose three hotels: a 270-degree sea-view room, a villa with a pool, and the Sanyue zheng landscape two-bedroom suite. My son's favorite was still Sanyue zheng! A wonderful trip also requires an attentive butler. I even received a warm greeting from 'Tiantian' after landing in Shanghai. You were the most beautiful 'surprise' of my trip!"

"Booked a basic room type, but got upgraded to a fireworks-view room, which had an amazing view. The twin beds were quite spacious, enough for two adults and two children to sleep comfortably without feeling cramped. The room cleanliness was just so-so, with dust in some areas. What I was most dissatisfied with was the breakfast; it was crowded, chaotic, and the food wasn't very good. The hotel's beach offers a nice view, great for photos, and you can even catch hermit crabs. It's also quite convenient for visiting the theme park."

"Highly recommend the pool access room on the first floor of Wyndham Hainan Clearwater Bay Resort. We paid to upgrade at the front desk, and it was great value for money for a family trip. The balcony leads directly to the pool, so you can just step out and jump in. Most guests are families with kids, so the atmosphere is very relaxed. It also included a 2-hour paddleboard experience. The room was spacious and came with a baby bathrobe, kids' toiletries, and the service was very responsive. The hotel has several pools, but my favorite was the 11th-floor rooftop infinity pool with amazing sea views. You can feel the sea breeze and listen to music while admiring the entire blue ocean. In the evening, a dip in the pool is refreshing and therapeutic. The restaurant food was good too, and the pineapple ice is definitely worth trying. For families on a budget who want an easy and fun trip with kids, this is a no-brainer."

"I specifically came here to praise Summer, the Guest Relations Manager! She was incredibly reliable and helpful with any issues we had during our stay. Whenever we wanted to book hotel activities or find out about hidden photo spots by the beach, she shared practical tips without hesitation and thought of everything even more thoroughly than I did. When we had a small request for our room mid-stay, we contacted her and she immediately helped coordinate a solution. She was friendly and approachable, with no hint of being overly formal. Thanks to her thoughtful assistance, our entire vacation was relaxing and enjoyable. Thank you so much! Also, the photographer for the travel shoot was amazing and took beautiful photos; I loved them!"

"The hotel is quite large, located on the easternmost side of Clear Water Bay, close to Monkey Island. My first impression was the unbeatable sea view – whether in the lobby or the rooms, looking out at the turquoise ocean was incredibly uplifting. The service was also excellent; they were very accommodating to all requests, from amenities for children to additional needs. The pool is quite rectangular, and the grotto pool with paddleboards is very photogenic. Compared to hotels primarily aimed at younger children, this one is more suitable for slightly older kids, perhaps those in primary school. They can spend a long time on the paddleboards, swimming, and water slides. My kids played there many times. In short, it's perfect for a relaxing getaway."

"Finally made it to the legendary Aloha Hotel, touted as Lingshui's ultimate family-friendly accommodation, and it certainly lives up to its reputation. The oceanfront room offered breathtaking, pristine sea views with the sun glistening on the water – photos truly don't do it justice. The room itself was well-equipped, and the bedding was incredibly comfortable; I slept so well I felt completely refreshed. My little one didn't want to leave the bathtub, so I joined in for a bit too, enjoying the sea breeze – it was truly relaxing. We initially planned to stay just one night before moving on, but we spontaneously decided to extend our stay for two more days. We'll definitely be back to this hotel on our next visit to Lingshui."

"We stayed at Aloha Clearwater Bay Lingshui with our two kids for a self-driving trip, and the overall experience exceeded our expectations! The room was spacious, and the balcony was huge with a comfortable view. The independent bathroom was clean and tidy. For families driving, I have to commend the parking lot. There are plenty of spaces, and they even have charging stations, which is super convenient for electric vehicles. The family-friendly amenities were a real surprise. With indoor and outdoor kids' clubs, a water park, and a pet park, there were so many activities. It was highly engaging; we stayed for two days straight, and the kids found something new to do every day and never got bored. From the hotel, it's just a short walk downstairs to Clearwater Bay's ”singing beach,” perfect for digging in the sand and tide-pooling. Both Xincun Night Market and Wanfu Night Market are nearby, making it easy to find food, and ordering takeout was also convenient! This place is perfect for a relaxing and enjoyable family vacation. We'll definitely choose it again next time we're in Clearwater Bay. Highly recommended!"