Guest Reviews of Brunfels Hotel, in the Unbound Collection by Hyatt
9.3/10
Great
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(74)
Positive reviews(11)
Reviews with photos/video(4)
Clean and tidy(5)
Awesome stay(5)
Friendly host(4)
Sopida Bitz
King Room With Balcony
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 11, 2025
We stayed at three different Hyatt hotels during our trip in Mainz and Frankfurt, and while all of them were very good, the best one of our journey was Brunfels. The service was excellent — the receptionist was always helpful and greeted us warmly each time. Our room came with a balcony, which made the stay even more enjoyable. Highly recommended!
Endyjai
King Room
Stayed in Jun 2025
Business traveler
7 review
10/10
Outstanding
Posted on Jul 11, 2025
Excellent stay. Clean, nice breakfast and decor. Recommended!
Response from Property: Dear Guest,Thank you so much for your wonderful feedback!We’re delighted to hear that you enjoyed your stay, especially the cleanliness, breakfast, and decor.Your recommendation means a lot to us, and we hope to welcome you back again soon!Warm regards,Your Brunfels Hotel
Guest User
King Room
Stayed in Aug 2025
Couple
1 review
9.5/10
Amazing
Posted on Oct 11, 2025
Been staying here every chance we get coming to mainz . Great location. Staff are very friendly and helpful. Rooms are always very clean . Thank you to all concerned helping me enjoy my stay in this lovely hotel.
Travelina
King Room
Stayed in Jun 2025
Couple
19 review
10/10
Outstanding
Posted on Aug 13, 2025
great hotel with a beautiful entrance, the rooms are nice and the minibar is complementary. I totally recommended this place
Guest User
King Room
Stayed in Jul 2025
Couple
16 review
10/10
Outstanding
Posted on Sep 6, 2025
Perfect oasis in Mainz. Exceptional staff and location
Guest User
King Room
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 3, 2024
Really nice hotel in the heart of Mainz. The decor of the lobby is beautiful as well as the decor of the room. The staff at the front desk makes you feel welcomed which is very important in my opinion.
Jamie.yjc
King Room
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Nov 21, 2024
Comfortable room, big and comfortable to sleep, with a rich mini bar