To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.0
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All reviews(46)
Positive reviews(5)
Reviews with photos/video(6)
Negative reviews(2)
Guest User
Superior Grotta
Stayed in Jul 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 4, 2024
I like it very much. The service is good and enthusiastic. However, this kind of characteristic hotel feels that it is enough to stay for one night to experience it.
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6/7
Chaojiwubiyuan
Executive Cave Suite
Stayed in Jul 2024
Family
9 review
1.7/10
Posted on Aug 14, 2024
The hotel is literally nestled in a cave, and the facilities are extremely basic and dated. It's a former slum, located on the westernmost side of Matara, facing away from the sun. So, it never gets any sunlight, and it's extremely damp and musty. I'd previously considered spending a night in the cave, but it's truly unhealthy. Our tour guide told us that the mortality rate for children living there before the age of two was 80%, which is why the government evicted us. You can imagine spending over 7,000 yuan to experience the living conditions of the poor is ridiculous. Many restaurants in Matara are located in caves, so there's no need to compromise your health by breathing in the musty air. There are many newer hotels on the mountain that are much cheaper. Even a five-star hotel is cheaper than this one. Ctrip is really taking advantage of us. I've found that these are places that even locals wouldn't stay, and they're promoting them!
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Guest User
Superior Grotta
Stayed in Mar 2024
Family
40 review
10/10
Outstanding
Posted on Apr 23, 2024
The hotel service is very good, everyone is very enthusiastic, the environment is great, the scenery is also good, we paid extra to upgrade to the largest cave room, it was like living in nature, very warm with floor heating, the room was super quiet, the bath water was big and hot, the restaurant was beautiful, there was tea to drink, it was the best night's sleep we had.
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Guest User
Suite with Mountain View
Stayed in Aug 2023
Couple
56 review
10/10
Outstanding
Posted on Oct 2, 2023
Absolutely wonderful hotel, we stayed 2 nights. The views are unforgettable.
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Aishangjiaxinba
Superior Room
Stayed in Apr 2023
Couple
9 review
10/10
Outstanding
Posted on Jun 18, 2023
I didn't find our room at the front desk, but there was an order, so it may be that the room type has been upgraded for us. The area is larger, but it is in an underground cave. It is a very distinctive cave room, but I think it is enough to stay for one night. There is tide The smell, and the room is very dark, it will be uncomfortable to stay continuously. The breakfast room was remodeled from a church in the 17th century. It is very distinctive. The scenery outside the hotel is very good, but the wall above the bed where we lived fell down, making a bed , Especially after the next morning, I am very grateful to Ctrip for contacting the hotel and refunding us a few hundred yuan as compensation, but the features of the hotel are still worth staying for one night to experience.
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Daziya
Superior Room
Stayed in Sep 2022
Couple
7 review
10/10
Outstanding
Posted on Oct 25, 2022
Super unique hotel! ! ! Matera itself is also very beautiful, especially at night! The hotel service is very good, the breakfast room is also very beautiful, next to Dali's Art Museum, it is very convenient in every way.